1. Performance Support: A Conversation about Advanced Approaches
"The Road Ahead: The PS Community of the Future"
Presented by Bob Mosher and Conrad Gottfredson
ApplySynergies
©APPLY Synergies, all rights reserved

2. PS Methodologies/ Technologies that directly impact business goals and performance
Formal Training
Learning in the Workflow
Evaluation and Business Impact Measurement
Learning Management System
Iconic Programs
Information Performance Support
Workflow Embedded Performance Support
Personal Resource Management.
Office Workshops 10 90
Digital Learning
Virtual Classroom
Design Methodology
Adaptive Learning
Learning Content Management
© APPLY Synergies, 2017

3. Strategy Methodology Technology
PS Methodologies/ Technologies that directly impact business goals and performance
Strategy
Methodology
Technology
Pilot
What are our functional requirements?
Can we do this with what we have?
What other technologies do we need?
Is the added functionality worth the investment?
Push learning into the workflow
Test with a Proof of Concept
© APPLY Synergies, 2017

4. Applying PS to Existing Strategies
You stop working to learn
ILT
eLearning
Blended Training
Degree Work is Interrupted by Learning
OTJ Training
Adaptive Learning
VILT
Information EPSS
Learn while you do the work of the organization
OTJ Coaching
Workflow EPSS
In the flow of work
Outside the flow of work.
Effective Performance On the Job
Degree Learning is Embedded in Flow of Work
© APPLY Synergies, 2017

5. Applying PS to Existing Strategies
Create a targeted Learning Experience Plan for critical impact tasks and concepts
Learning Experience
© APPLY Synergies, 2017

6. Applying PS to Existing Strategies
How do the tasks highlighted in yellow differ from those highlighted in green?
© APPLY Synergies, 2017