1. Agenda Workforce Development Coaching Mentoring
Workforce Business Model
Succession Planning Framework
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2. Workforce Development
Establish Workforce Development vision, mission & goals
2. Determine Organizational Culture (Promotes autonomy,
personal growth and skill development, & embrace change)
Establish Developmental Policies & Procedures
4. Get buy-in from your workforce
Identify to Employees Why, When & How
Establish an Integrated Product Team (Branding)
Develop Functional Workflow Charts
Ask for Input and Implement the Input
Develop Workforce Business Model
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3. CIO Information Technology Business Model
Customer Service Layer
Business Lines
Executives
Warfighter/Tax Payer
Support Lines
Departments
Integrated Product Teams
Program /Project Managers
Portfolio Mgmt
Telecommunications
SLAs
Contract Mgmt
Financial Mgmt
Defines
Defines
Help Desk
Information Assurance
Service Catalog
Life Cycle Mgmt
Service Deliver Layer
SERVICE REPORTING
CHANGE MGMT
Business Applications
Enterprise Applications
Local Applications
Software Layer
SERVICE MGMT
Database
Virtualized Operating System
Collaboration
SYSTEM ADMIN
Web Server Role
Web Service
Cloud Computing
Manager Layer
Platform Layer
Operations Layer
DATA PRODUCTION
Networks
Storage
KNOWLEDGE MGMT
Industrial Controls System
Infrastructure Layer
NETWORK INFRASTRUCTURE SERVICE
Workforce
Development
Layer
ASSET MGMT

4. Workforce Development (Cont’d)
Identify Workforce Competencies
Old
Current
Future
6. Develop Individual Development Plans (IDPs)
7. Develop Competency Survey Tool
8. Conduct Competency Gap Analysis
9. Align Competency with organizational vision,
mission & goals
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5. Chief Executive Officer (CEO)
Competency Balance
Chief Executive Officer (CEO)
Visionary
Manager
Mission
Employee
Goal
System
Strategic Thinker
Performance Thinker
Tactical Thinker
Culture
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6. Workforce Development (Cont’d)
10. Establish a Training Program
11. Establish a Coaching Program
12. Establish a Mentoring Culture
13. Establish a Reward recognition initiative
14. Establish an Accountability Systems
15. Implement a Performance Management System
16. Develop a Succession Planning Framework
17. Develop Database
11/14/2018