1. New Millennium Leadership Skills: Leadership by Empowerment
Presented by:
Gloria Carter-Hicks

2. Leaders - Management Empowers employees
Gives employees the tools, training and resources to be effective
Assigns authority levels commensurate with experience levels
Encourages employees to take calculated risks 2

3. Leaders - Management Knows when to manage, lead and/or coach
Trust employees to do the right things and do things right
Believes that those who do the job know the most about it 3

4. Leaders - Management
Provides balanced feedback and gives it as a “gift”
Welcomes feedback and opinions from employees
Views employees as the organization’s most valuable asset 4

5. Employees as Leaders Thinks/acts first and asks for forgiveness later
Takes calculated risks
Assumes responsibility & takes ownership for their jobs
Thinks outside the box 5

6. Employees – Self Empowerment
Makes things happen instead of waiting for them to happen or wondering what happened
Provides exemplary service to customers
Looks for ways to reduce cost and increase revenue 6

7. Employees – Self Empowerment
Becomes a life-long learner
Uses their knowledge to improve the job and the workplace
Thinks like a business owner 7