1. Andrew Keating, PhD Director, Cloud Services Program Management
Internet2 NET+ Services: Overview & Discussion GEÁNT Task Force for Management of Services Portfolio
Andrew Keating, PhD
Director, Cloud Services Program Management

2. INTERNET2… Founded Mission Goals Community Powered by Community
In 1996 by research universities to take self- responsibility for providing a data networking environment that would not otherwise exist, or exist as and when the community of scholars needed it
INTERNET2…
Powered by Community
Mission
Develop and deploy advanced network applications and technologies, accelerating the creation of tomorrow’s Internet
Goals
Enable new generation of applications
Re-create leading edge R&E network capability
Transfer technology and experience to the global production Internet
Accelerating Research & Education through Innovation
Community
R&E member institutions, affiliates, agencies, etc..
Rich and complex regional network community
Global NREN community

3. The R&E Network 300+ Universities 80+ Corporations
70+ Government agencies
42 Regional & state networks
65+ International R&E networks
We have talked about the Internet2 network already but a quick reminder of its nationwide reach and capacity; core community asset
Internet2 is building the next innovation platform
Internet2’s core mission is to be the “forward leaning leader” of the R&E community—to facilitate the next innovation platform and to keep our campuses “way out in front” of commodity offerings
Membership has expanded from 34 to 255+ universities, plus 150 leading industry, network and affiliate members—including government agencies and laboratories
Internet2 broader community has expanded to over 66,000 community anchor institutions across the U.S. and over 100 international networking partners representing over 50 countries
November 12, © 2013 Internet2

4. Global Services in Support of Research
Internet2 can provide gigabit advanced IP services and dedicated VLAN circuits to over 65 national research and education network partners in 100 countries across the globe.
”All research is now international."
—Michael McRobbie, President, Indiana University

5. Trusted Identity in Education
Community-developed identity and access management framework of trust enables:
Secure, streamlined sharing of protected resources
Consolidated management of user identities and access
Delivery of an integrated portfolio of community-developed solutions
The standard for over 500 higher education institutions—and counting!
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6. Foundation for Trust & Identity
Essential Middleware:
Developed by and for the Community
Foundation for Trust & Identity
7.8 million
Academic Participants
Sponsored Partners
Registered
Service Providers
Individuals served
by federated IdM
Formed by 17 organizations in 2004
Has grown to 615 participants, including 425 colleges and universities, 30 government and research centers, 160 corporate sponsored partners
Established by campus-based expertise, which also gave rise to Shibboleth, Grouper, and other middleware. The late R.L. “Bob” Morgan instrumental in development of federated identity management.
Now the centerpiece for Internet2’s Trust and Identity in Education and Research
Other sectors modeling their federated identity and access management strategies after InCommon

7. Internet2 NET+ Services … the community acting on its own behalf…

8. The Genesis of NET+ 2010 NACUBO / EDUCAUSE Cloud Summit

9. Major Recommendations from 2010
Thirteen overall recommendations (Pg 21-22), which include:
Create a cloud computing roadmap.
Develop a risk-assessment framework and guide.
Develop audit guidelines for cloud-based offerings.
Identify needed skills and training for cloud-based services.
Develop and publish model service level agreements.
Encourage identity management.
Create a higher education demand aggregator.

10. The Growth of Cloud Computing is Astounding
To Leverage Community Capabilities
To Influence the “Cloud Industry”
To Benefit Global Scale Research & Education

11. By 2020 SaaS will account for $133 billion of the $160 billion industry, while IaaS will make up
$5 billion, PaaS $12 billion and BPaaS $10 billion.
32% Year Over Year Growth With Near Quarterly Price Reductions in IaaS and PaaS

12. COMMUNITY-DRIVEN CLOUD SINCE 20104
Services in General Availability 6
In Early Adoption 14
In Service Validation
7.8m
User Identities via InCommon 2
services launched in General Availability 8
In Early Adoption 6
In Service Validation
50+
services launched
300+
campuses participating
650+
Cloud Service subscriptions
NET+ Designed
to leverage community engagement and community assets- InCommon and the Internet2 R&E Network
13 founding campuses
2010
2011
2012
2013
2014

13. Cloud Computing: NIST Framework
Includes both commercial and community providers
Includes the entire connected community
NET+ Services Portfolio
Cloud Consumer
Cloud Provider
Cloud Broker
Service Orchestration
Tuned to community needs and validated by the community
Service Layer
Cloud Service Management
Security
Privacy
Cloud Auditor
Intermediation
Aggregation
Arbitrage
Control Layer
Resource Layer
Cloud Carrier
The Internet2 R&E Network and partner networks together define the Internet2 Community *

14. Building a “Brokered Community Cloud” where the R&E Community can act on its own behalf
COMPLETE CLOUD DEPLOYMENT
PLATFORM FOR THE ACADEMY
SCALABLE AND AGILE
TO MEET BROAD USER
MOBILITY NEEDS
TRUSTED STANDARDS,
INTEGRATED IDENTITY AND
ADVANCED NETWORK DELIVERY

15. What is Internet2 NET+ Services all about?
A partnership to provide a portfolio of solutions for Internet2 member organizations that are cost-effective, easy to access, simple to administer, and tailored to the unique, shared needs of the community:
Define a new generation of value-added services
Leverage the Internet2 R&E Network and other services such as InCommon
Drive down the costs of provisioning/consuming services
Provide a strategic partnership with service providers (new service offerings).
Leverage community scale for better pricing and terms
Develop solutions that meet performance, usability, and security requirements
Provide a single point of contracting and provisioning

16. How NET+ Providers are Selected:
ALWAYS Sponsored by Internet2 Member Campus
Can the services scales at least nationally?
Can it be delivered over global R&E networks?
Develop a business model that scales globally and serves significant portion of community?
Will provider work with community to meet unique R&E needs today and into the future?
Adopts R&E federated identity standards?
Commit to community’s Security, Privacy, Compliance, and Accessibility needs?
Supportive of common, community contracting terms and conditions (negotiate once, use many times)

17. NET+ SERVICE LIFECYCLE
GET INVOLVED
IN THE
NET+ SERVICE LIFECYCLE
Sponsored by
Community Members
Designed by
participating campuses, providers and Internet2
Subscription by
Community Members,
Regional and
Global partners
All delivered at global scale, tailored to R&E needs, and
benefitting all participating institutions

18. NET+ Service Validation Components
Functional Assessment
Review features and functionality
Tune service for research and education community
Technical Integration
Network: determine optimal connection and optimize service to use the Internet2 R&E network
Identity: InCommon integration
Security and Compliance
Security assessment: Cloud Controls Matrix
FERPA, HIPAA, privacy, data handling
Accessibility
Business
Legal: customized agreement using NET+ community contract templates
Business model
Define pricing and value proposition
Determine competitive solicitation response
Deployment
Documentation
Use cases
Support model

19. Key Ways NET+ Contracting Supports Procurement
Community based due diligence
Improves risk management by vetting service providers, standard and beneficial contract terms
Ensures fair treatment in the market (no hidden clauses for “other” universities)
Reduces costs of administration
Leverages purchasing power of the entire community
Provides competitive options as the number of providers in each portfolio services category increases

20. Internet2 NET+ Services: Current Engagements
Updated September 2015

21. In days you have built a growing ecosystem of NET+ Services and Providers 35 tailored cloud services, now available—50+ in development!

22. Examples of Cloud Services Deployed at Scale
Leveraging community developed offerings, preferred pricing and business terms
120+ universities cloud storage and collaboration campus-wide (36+ months)
75+ universities leveraging the NET+ Splunk offering (18+ months)
40+ universities moved their LMS to Instructure’s Canvas (24+ months)
20+ universities leveraging Code42’s CrashPlan offering (18+ months)
Box: available for 18 months and during that time around 60 universities have subscribed; total of over 2million end user accounts; Internet2 community is Box’s single largest customer, Indiana University alone with 55k user accounts is the largest instance of Box. They have listened to us on a laundry list of feature requests: accessibility, APIs written exclusively for higher education, meet with the Advisory Board quarterly
Canvas: available for 6 months and during that time 10 universities have subscribed along with a regional network bringing many more (all colleges and universities in the state); preferred pricing with no cost escalations, but more importantly are the non-monetary features such as the contract written by university counsel as well as end user terms of service.

23. Summarizing What NET+ Is
Community driven - all NET+ cloud services must be sponsored by a CIO and go through service validation
Higher ed focused – customized competitive assessments and contracts
More than technology
Provides better contractual terms, especially termination
Working to improve SaaS security requirements
Working on simplifying the on-boarding and exit process through InCommon
The community driving change!

24. Key Areas of Focus in 2015 Streamlined contracting model
Participation Agreement structure with two types
Support for legacy standalone agreements
Procurement and purchasing
Procurement analysis worksheets for all EA and GA programs
Security services as an emerging area and improved security standards for existing services
Amazon Web Services and cloud infrastructure services
Video collaboration services and finding a business model that supports broad adoption

25. Discussion and Feedback
What are challenges GEÁNT campuses and partners face with moving to the cloud generally or with specific services?
What needs or gaps have you identified?
What can Internet2 and NET+ do for you?
How can we work together in order to leverage our collective resources to improve cloud service delivery for research and education?

26. For more information… Andrew Keating – andrew@internet2.edu
Internet2 NET+ service catalogue:
Reach us with questions, comments, suggestions, requests, etc. at