1. Creating small business friendly local governments
Lauren Westcott
Senior Policy and Advocacy Officer
Small Business Development Corporation

2. SBDC services 1. Information and advice 2. Business licence finder
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1. Information and advice
2. Business licence finder
3. Research and advocacy
Website
Planning
Starting a Business
How to Write a Business Plan
Understanding Business Financials
4. Alternative dispute resolution
5. Workshops
Marketing your Business
Digital Marketing Essentials

3. SBDC: at a glance

4. Size of small business sector
221,839

5. Businesses by size
Source: ABS

6. Small business and the economy

7. Local government and small business
Small businesses:
Time poor
Trying to understand the maze of government regulation
Delays = lost profit and missed opportunities
Local government can influence how easy it is to open a small business in their local area
Culture based on assistance, reducing administrative burdens, communication and supporting the local economy

8. Small Business Friendly Local Governments
An SBDC initiative to recognise better practice &
build stronger relationships between small business and local governments

9. Small Business Friendly commitments
Small Businesses as stakeholders
Actively engage with the small business community as an important stakeholder
Small Businesses as customers
Implement a Customer Service commitment
Limit unnecessary administrative burden
Small Businesses as suppliers
Pay suppliers on time
Clear and simple dispute resolution
Economic development
Progress initiatives to improve the local operating environment

10. Small Business Friendly Local Governments
40.5%
Armadale Brookton
Bunbury Busselton
Canning Chittering
Claremont Dandaragan
East Fremantle Gosnells
Joondalup Kalgoorlie-Boulder
Karratha Kwinana
Melville Nannup
Narrogin Northam
Stirling Subiaco
Victoria Park Waroona

11. Small business friendly activities
How local governments can support small businesses and their local economies:
Minimising administrative burdens
City of Canning temporary food stall
holder permit
Taking a risk based approach
to regulation
Town of Victoria Park Free Trade Areas
Communication
City of Gosnells ‘Business in Gosnells’
networking events
City of Stirling website upgrades

12. Small business friendly activities
How local governments can support small businesses and their local economies:
Culture
Partnerships
City of Joondalup ‘The Link’
City of Canning Business Mentoring
Better practice planning
Shire of Northam Town Centre Development
and Connectivity Strategy
Shire of Nannup business attraction strategy

13. Small business friendly activities
How local governments can support small businesses and their local economies:
Marketing and investment
Town of Claremont destination retail activities
City of Kalgoorlie-Boulder Economic Development Conference
Business support services
City of Canning library business incubator spaces
City of Melville ‘Healthy Melville Healthy Businesses’
Local procurement
Improving amenity

14. Where to from here?
Small Business Friendly Local Governments – next steps
Increasing participation
Economic development framework
Creating an economic development network
Models for better regulation
Small Business Friendly Projects
Strengthening partnerships

15. Small Business Development Corporation
Contact us for
Information and advice
Assistance with disputes
Advocacy into Government
smallbusiness.wa.gov.au