1. Revolution to Evolution of Site Strategic Technologies
John Poe
Manager, Enterprise Cyber Security Operations
Savannah River Nuclear Solutions, LLC
April 2012
Revolution to Evolution of Site Strategic Technologies
2012 STIP Meeting

2. Agenda Revolution to Evolution in: Communications Applications
Collaboration
Service
Critical Success Factors

3. Communications More “W” Wireless (area and within building)
Wi-Max (more area coverage)
Improved Site-wide Cellular Coverage (Verizon)
More Speed
10gig Ethernet Switch

4. Applications Fewer “Homegrown” Systems and more COTS
BPMP – Oracle/PeopleSoft
BrassRing, Taleo
Improve Productivity
Single Sign-on
HSPD-12 implementation
Sunset Unproductive Applications
Analyze, Incorporate, Disintegrate
Reduce Paper
Online procedures
Electronic Records
Drawings

5. Collaboration Less Travel time Video Conferencing
Audio Conferencing – via Global Crossing
Lotus Notes Sametime
Unfettered Internet Access
Citrix Open Internet
Green Network Drops
Knowledge Sharing
Lambda Rail (Lab Collaboration)
Beginnings of “Cloud” Considerations

6. Services Service Catalog with Preferred Vendor
All IT requests in one place
Services include Hardware, Software, Peripherals, etc.
SHI eCatalog integration with existing PeopleSoft Supply Chain Management
Customer Focus
Understanding the Customers’ Needs and Proving IT Value
Integrate Solutions by Thinking Globally

7. SRNS General User Progression
Technology
FY09
FY10
FY11
FY12
Collaboration
(Notes 6)
+IM, +Presence
+Notes 8.5.1
+Virtual Meetings
+Videoconferencing
+Alfresco Share Areas
+Team web sites
Communication
Desk Phone
+VOIP
+Compete contract
+New M&O contract
+Improved operations
Teleconferencing
Limited site system
+Additional ports
+Commercial services
+Expanded use
Desktop
Windows XP, Office XP, Acrobat 6, FMP 6
+Acrobat 9,
+FileMaker Pro 10
+Windows 7,
+Office 2010
+Enterprise Content Management
Intranet
ShRINE
+InSite
+Web Content Mgmt
+Publishing templates/standards
+Web Apps More Pervasive
Internet
Requires explicit ID
+Limited personal use
+URL categories
+Open internet
+Webinars
+Training
Portals
None
+CEO, VP Portals
+Personal/Project/Team
+Executive Analytics
Applications
IBARS, PCS, TAC, ICTS, CAP, BI*Query – all obsolete
+Award BPMP
+Taleo, Brass Ring, COBRA
+BPMP General Ledger
+BPMP Supply Chain
Security
Many passwords
Average 5 logins
+Enterprise Single Sign-On
+Average 2 logins
+HSPD-12 PIV Card Readers for Computer Access

8. SRNS Field Worker Progression
Technology
FY09
FY10
FY11
FY12
Communication
Pagers + UHF Radios + Cell Phones/BB + VHF Radios
Unified Communications:
+Minimize devices
+Applications
+Push-to-talk
Cell Phones
Poor Coverage
+In-building signal
+Improved coverage/higher data speeds
Blackberries
Cumbersome
Network Password
+Simplified password, +Longer time outs
+Instant messaging
+GPS tracking
Remote Access
+Laptop encryption VPN (gov’t PC)
+Citrix Remote Access (Home PC)
+Telecommuting evaluation
+Telecommuting (reduce office space)
Wireless
None
+Wi-max to R Area
+Wi-fi in N Warehouses
+Wi-fi - expand sites/buildings
+Mobile Wireless Towers
+Cell phone wireless across the site for data
Procedures & Forms
Multiple, disparate systems
+Single Procedure System
+Form Automation & Standardization
+Automated Procedures & Forms in the Field
Mobile Computing (Laptop/Tablet/PDA)
Limited, sync up required
+GPS, On-site Wireless
+Air Cards, GPS, bar codes
+RFID
Data Collection
Manual walkdowns & data entry
+Duplicate data entry
Mobile computing
Some automated field data entry
Automated data entry
Integrating mobile/wireless
Wireless instrumentation
Real-time mobile computing

9. SRNS Researcher Environment Progression
Technology
FY09
FY10
FY11
FY12
Collaboration
Limited infrastructure to enable external collaboration
+Introduction of Instant Messaging
+Host & attend web audio/video conferences with external entities
+Internal Sametime meetings
+Collaborative work environments configured/ dismantled as needed (virtual cloud) for research
Network
No “open” network
Significant speed and access limitations
+Limited Internet personal use
+Open internet access from SRNL desktops
+Pilot iPhones, IPads, or Android-based applications
+Wireless instrumentation
+Telecommuting
+GPU Computing
High Performance Computing (HPC)
HPC Infrastructure needs upgrade/dedicated facility
+Ability to utilize HPC at other locations
Social Networking
Prohibited
+Discussions begin; pilot limited usage
+Research-related “Portals” and “Wikis”
+Pervasive social networking with the DOE & university research communities
External Internet Connectivity
Filtered, limited, lower speed
+Improved internet access
+Lambda Rail proposal
+High speed Lambda Rail & Internet 2 connectivity funding request
+Order of magnitude speed improvement
+High speed Lambda Rail & Internet 2 connectivity to other DOE sites, Labs & Universities
+Redundant connectivity

10. From Many Passwords to Few
From 28 Passwords to 2
From Many Passwords to Few
Single sign-on
Active Directory authentication
for many apps
“Home-grown” PIN authentication for every app

11. iDevices: From Basic Phone to iPhone/iPad
iDevices coming into the mainstream
Powerful handheld device with: camera enabled; GPS; relaxed password rules; open Internet access; modified device locking; text messaging; Bluetooth; BlackBerry maps; on-site peripheral availability
Basic and phone services provided on cell phones and BlackBerry devices

12. From Wired To Wireless Benefits
Wi-Max prepositioned for future mission
Secure Wifi in place
Wi-Max technology in selected areas
Benefits
Improved availability and responsiveness
Reduced Travel Time
Reduced Fleet Usage
Improved worker productivity
Compute power limited to wired solutions

13. From Isolation to Collaboration
Sametime meetings with true collaboration
Sametime instant messaging
and presence awareness
Ad hoc legacy communication methods: phone, , in-person

14. From No Coverage to Coverage
Little to no in-building cellular coverage
Increased in-building cellular coverage
Increased sitewide cellular coverage

15. Five Key Focus Areas for IT
Run and support IT assets safely, securely, reliably and efficiently
Improve reliability, the transparency of IT costs, and our overall project planning, prioritization and execution capabilities
Deliver the critical few IT Investment Strategy initiatives with excellence
Sustain the value of these investments through effective support and an improved ability to extract the intended value
Shape the IT vision and strategy aligned with business, and set priorities for Information Technology at SRS

16. Business & IT Strategies
Critical Success Factors of Evolution
Senior Executive
Ownership & Involvement 
CIO Stewardship
Key Stakeholder Involvement
Aligned
Business & IT Strategies
Secure Behavioral Change
Management resources
Focus the Effort on
Business Capability Gaps
vs. IT Projects