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Employee assistance hours a day 365 days a year, confidential & free for all staff. Telephone counselling & information (Professional.

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Presentation on theme: "Employee assistance hours a day 365 days a year, confidential & free for all staff. Telephone counselling & information (Professional."— Presentation transcript:

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2 Employee assistance 24 hours a day 365 days a year, confidential & free for all staff. Telephone counselling & information (Professional advisers & BACP accredited counsellors) Face to face counselling (BACP accredited) Specialist information & support On-line Cognitive Behavioural Therapy (CBT)

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6 Legal Information

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9 When you call 08000 856 148 - what happens?
All calls are taken by a ‘triage’ team Callers are asked to give school name Callers are asked for name (response optional) Callers are allocated to the appropriate service(s) If specialist advice is not immediately available the caller will be phoned back within 24 hours Face to face counselling services will be arranged within 5 days

10 All calls are completely confidential
Privacy and confidentiality Ring All calls are completely confidential Personal information about callers or about specific calls is never divulged

11 ADVICE CENTRE PLUS www.educationsupportpartnership.org.uk/livewell
Username: worklifesupport Password: Support1 © Education Support Partnership. All rights reserved.

12 Keep close at hand for when you need it ...
Contact number Keep close at hand for when you need it ...

13 Summary Call any time, all year round – it’s free
Private and confidential Information, support and counselling Instant access to support online © Education Support Partnership. All rights reserved.

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