1. Myrofora Papadopoulou Department of Information
REPUBLIC OF CYPRUS
e-Government
Presentation by:
Myrofora Papadopoulou
Department of Information
Technology Services
Ministry of Finance
Cyprus
April 2004

3. Cyprus at a Glance
Location: Northeastern part of the Mediterranean sea
Area: sq kms
Population:
Annual Inflation Rate: 4,1% (2003)
Unemployment Rate: 3,5% (2003)
Per Capita G.N.P.: CY£8.830 (2002)

4. e-Europe 2005 Objectives Modern online public services e-Business
e-Government
e-Learning
e-Health
e-Business
Enablers
Availability of broadband access at competitive prices.
Secure information infrastructure

5. * Numbers are not available yet, however they are increasing rapidly
INDICATORS
DESCRIPTION
1998
1999
2000
2001
2002
2003
TELECOMMUNICATIONS
Mobile phones per 1000 inhabitants
171
220
313
446
583 *
ISDN lines per 1000 inhabitants 2 4 10 20 27
SUBSCRIPTIONS AND USAGE
Subscriptions to ISPs for Internet access per 1000 inhabitants 43 53 86 95
109
Regular Internet Usage (% population over 15 years)
23,3
24,2
HOUSEHOLDS
Households with Computer (%) 28 30 36 42
Households with Internet Access 14 24 29
* Numbers are not available yet, however they are increasing rapidly

6. ** Data refers to public schools only
INDICATORS
DESCRIPTION
1998
1999
2000
2001
2002
2003
EDUCATION
Primary**
Computers per 100 pupils
1,3
6,3
Computers connected to Internet per 100 pupils
0,6
Secondary**
6,5
12,2
2,6
5,2
Tertiary**
8,6
10,1
6,9
9,2
Computers connected to Internet with high speed connections per 100 pupils
5,0
7,4
** Data refers to public schools only

7. Revised Government Computerization Master Plan
National Strategy
Government Computerization Master Plan
Identified 80 Projects
Batch applications
Revenue collection and payment systems
Revised Government Computerization Master Plan
1998-
Continuously
updated
Phase I: Completion (91%) of the Master Plan Projects
Phase II: Completion (100%) of the Infrastructure Projects
Phase III: Interconnection of Systems - Roll out of Office
Automation - Government Data Warehousing
e-Government Vision 2002
Web Enabled Systems
Gateway
Portal

8. Factories Inspectorate
The e-Vision
Business
Banks
Distributors
Customers
Citizens
Communities
Institutions
Embassies
Employees
Emigrants
etc
Civil Registry
Inland Revenue
Lands & Surveys
Companies Regs
Social Security
Motor Car Regs
Customs&Excise/VAT
Merchant Shipping
Financial Accounting
Candidate Placement
Health
Factories Inspectorate
Courts
Legal
Schools
Libraries
Call Centre
Internet
Government
Internet
Node
Web TV
Kiosk

9. e-Cyprus Legal framework
Electronic Commerce Act
Electronic Signature Act
Convention Cyber Crime
of the Council of Europe
Almost all EU Directives concerned with Information Society Services are in force.
To be enacted by May 2004

10. ONE STOP, NON-STOP SERVICES VIA THE WEB OR THROUGH OTHER
e-Government
VISION
ONE STOP, NON-STOP SERVICES
TO THE PUBLIC
VIA THE WEB OR THROUGH OTHER
ELECTRONIC CHANNELS

11. e-Government In achieving the vision :
A government portal is to be developed to aggregate all information and services in one place based on the life-event-cycle.
A gateway for security/authentication is to be developed with web based workflow for interconnection of back-end systems

12. Architectural framework
e-Government
Architectural framework
At the “front end” the principal entry point will be the government portal.
The “middleware”, the tier that enables interoperability, security and authentication, the government gateway.
The “back-end” government departments and other systems and processes involved in service delivery.
GDN and GIN

13. Government Data Network (GDN)
e-Government
Government Data Network (GDN)
GDN is a broadband network based on ATM/
frame relay technology over which all
government systems will be interconnected
to exchange information utilising web
work flow technologies

14. Typical Connection to the GDN
Nicosia
Limassol
Larnaca
GDN
Paphos
Connections using:
Frame Relay
8/16/32/64/128/256/512/1024/1536/2048 Kbps
ATM
Sustainable Cell Rate 2/4/8/16 Mbps
Peak Cell Rate 2/8/34 Mbps
STM1 155 Mbps

15. Government Internet Node (GIN)
e-Government
Government Internet Node (GIN)
GIN provides an interface between
Government Information Systems and
the Internet. It allows civil servants to
communicate within the government
(Intranet) and with external users
or vice versa (Extranet)

16. GDN and GIN Extranet Internet Systems connected to the GDN GDN
34Mb/s
Extranet
GDN
Router
Web
Internet
Mail
DNS
Workstations

17. e-Government Websites
About 100 websites will be developed related to the activities of each and every Ministry/ Department/Service.
So far 60% of these websites have been completed and the remaining are expected to be completed by the end of the year 2004.

18. e-Government
Websites

19. e-Government e-Gov Systems
Existing Information Systems are redesigned and enhanced so that they will be available to the public online via the Internet and other electronic means.
Such Systems are:
Social Insurance System
Civil Registration System
Road Transport
Candidates Placement System
Companies Registration

20. e-Government e-Gov Systems
Recently Developed Information Systems have been designed as web enable systems.
Such Systems are:
Taxisnet
Customs and Excise - Theseas
Merchant Shipping
Sheep and Cattle Registration

21. e-Government
THESEAS

22. e-Government
TAXISNET

23. Office Automation System
e-Government
Office Automation System
The Office Automation System in some Government Departments has brought the benefits of a paperless office:
Enforces the existing rules and regulations
Improves:
Productivity
Speed and quality of communication between office workers
Operational efficiency
Quality control
Reduces operational cost
Teleworking capability
Offers the right information, to the right people at the right time

24. ISSUES AND CHALLENGES Digital literacy People mindset
Security implications
Resource issues - People

25. e-STRENGTHS Small Country Advanced Infrastructure
Highly Educated People

26. The Way Ahead end 2004 end 2005 beyond 2005
Completion of Government Portal
Completion of remaining Master Plan Projects
More e-services on the web
end 2005
Completion of Government Gateway
Interconnection of systems
beyond 2005
Creation of Government Data Warehouse
Completion of roll-out of Office Automation
Establishment of the Kiosk concept and m-government

27. THANK YOU
THANK YOU