1. Coordinated Workstation Purchasing Update
June 8, 2018
Greg Gaillard
Kirsten Martinez
Ben Murray

2. Workstation Lifecycle Management
A coordinated, proactive approach to managing lifecycle of UNM owned workstations ‘computers?’
Coordinating procurement
System Configuration (image development)
Deployment
Maintenance
Coordinated refresh
Re-deployment or surplus
End-of-life secure data removal
Standards based end-user experience

3. Background UNM budget challenges
IT Effectiveness and Efficiencies Effort
IT Funding Committee
Pilot Recap

4. Opportunities Volume driven, deep discounts → savings for UNM
Technology standards support efficiencies beyond acquisition cost is only a portion of Total Cost of Ownership (TCO), e.g. system deployment and support
Inventory/tagging processes
Technology Refresh and Maintenance
Funding
Process

5. Coordinated Purchasing
Approach
IT Officers (ITOs) and Workstation Management developed standards for laptops and desktops
Current focus on Windows computers
2017 pilot leveraged partnership with Dell
2018 RFP awarded to Dell
Compiled volume information
Add slide with counts/savings

6. Coordinated Purchasing Process
Technical approach
Assessment (requirements review) Consisted of hands-on evaluation of several ITO and WSM supported areas to help define requirements for several core use cases.
Creation of standards based on the results of the requirements review:
Model standardization
Supportability
Consumer VS Enterprise market equipment
Forecasting for future purchases by working with strategic partner to identify high value features of next generation equipment

7. Coordinated Purchasing
Technical approach (cont.)
Laptops
Tier 1 (Value/mobility Prioritization)
Tier 2 (Majority use case)
Tier 3 (Performance)
2-in-1 Offering *
Desktops
Tier 1 (Value Prioritization)
Tier 2 (Performance)
All-In-One Offering
Tier solutions will be evaluated yearly to ensure the University workstation standards are up to date and relevant to current technology needs/requirements

8. Computer RFP Outcome
Volume purchasing – UNM savings realized ~$350K since May ‘17
Dell has been awarded as continued partner
Significant savings on devices and services
Discounts – minimum 39%
Support efficiencies
Inventory/tagging process
Asset disposal, including non-Dell hardware
ProSupport Plus – complete support service
Personal purchasing at UNM discounted rates
Marketing and promotions to come!

9. Computer Refresh Funding Request Program
Pilot for FY19, through UNM IT and Dell
UNM is expected to receive ~$80K annually in refresh funds
Dedicate funds towards providing eligible departments in need of funding with Dell computers (breakdown by Main, HSC and Branches)
Funding request form and process to be developed
Criteria:
Replacement of workstations > 4 years old
Workstation to be used as primary device by faculty/staff
Department committed to moving towards single workstation per user
Department committed to setting aside funds for refresh
Utilize UNM IT tier standards
Work with UNM IT to select configuration and coordinate purchase

10. Questions? Thank you!