2. HP and Linux Eurogiro Technical User Group Meeting
Karsten Elgaard Sørensen, Redhat Certified Engineer
Technical Consulting, Hewlett-Packard ApS
May 19, 2008

3. Agenda HP and the Linux market The HP advantage Linux services from HP
Server Shipments
Partners
The HP advantage
Industry-standard servers
Proliant Support Pack
Factory Express
Serviceguard CLX
Linux services from HP
Support services
Subscription services
8 November 2018

4. Linux becoming bigger piece of pie
Worldwide Linux server shipments growing from year to year
12.6%
11.4%
9.5%
8.5%
6.0%
4.9%
63.3%
64.7%
65.6%
15.6%
17.8%
20.0%
Total 2003
Total 2004
Total 2005
UNIX Other Windows Linux
8.3%
7.0%
3.6%
2.1%
67.7%
69.7%
20.5%
21.1%
Total 2006
Total 2007
Source: IDC Worldwide Quarterly Server Tracker, March 2008 4
8 November 2018

5. Server adoption taking off
Linux server units
CAGR 7.8%
Source: IDC Worldwide Quarterly Server Forecast, March 2008 5
8 November 2018

6. Worldwide Linux distributions from HP
Industry-leading global provider
enterprise Linux pioneer
Largest Linux ISV partner portfolio
Strategic HP reseller alliance
Distribution across HP server & workstation product lines
Multi-OS software and experience
Virtualization and MS differentiation
5,000 partners, 4,700 employees, 100 offices worldwide
20 year alliance with HP (#1 share)
HP support “desktop to datacenter”
Oracle Unbreakable Linux
Debian – only vendor to support
Asianux
Miracle in Japan
Red Flag in China
Haansoft in Korea
Mandriva in France & Brazil
8 November 2018

7. 2006 Linux Support Calls to HP
Proof is in consistent performance HP resolves 99% of all Linux support calls
75%
36,000 calls resolved
2006 Linux Support Calls to HP
23%
11,100 calls resolved
1.5%
720 calls resolved
<1%
180 calls escalated to ISV
HP Level 3
HP Level 2.5
Escalation
1st call
Engineering Support
8 November 2018

8. Agenda HP and the Linux market The HP advantage Linux services from HP
Server Shipments
Partners
The HP advantage
Industry-standard servers
Proliant Support Pack
Factory Express
Serviceguard CLX
Linux services from HP
Support services
Subscription services
8 November 2018

9. ProLiant family portraitBL ML BL DL
Entry-level to high-end – HP ProLiant has a model right for your needs AMD Opteron, Intel Xeon, Intel Itanium
8 November 2018

10. HP ProLiant: The Preferred Way to Run IT
ML570
DL580
DL585
4-socket
HP ProLiant is the family of industry standard server, storage, blade and facility solutions that deliver the world’s most preferred way to run IT
DL38X
DL18X
DL 1, 2-socket
DL320
DL36X
DL16X
ML 1, 2-socket
ML370
ML350
ML150
ML310
ML11X
Business Outcomes
Lower Costs
Optimize indirect costs in staff and facilities to reduce TCO of IT operations as much as 80%.
Consolidate and share IT server resources for dramatically improved utilization
Optimize facilities operations with technologies designed to maximize energy efficiency and the available footprint of the data center
Mitigate Risk
Have a single source that can meet virtually any IT infrastructure requirement, with a single point of accountability
Affordable product quality, reliability and performance without compromise
Support for your business on a global scale
Accelerate Growth
Superior management tools that speed time to benefit
Speed deployment and migration, unify physical and virtual resources, optimize system availability to respond efficiently and precisely to the needs of your organization
8 November 2018

11. iLO: Take control of YOUR servers From anywhere, at anytime
Across town
In the building
Around the globe
The basics
High Performance Remote Console
Agentless System Health
Remote Power Control
Insight Lights Out Edition
Virtual Media
Strong SSL Encryption 11
8 November 2018
8 November 2018

12. HP ProLiant Support Pack
Industry standard for leading price-performance within Adaptive Infrastructure
ProLiant Enablers
ProLiant Essentials
Universal Smart Array Storage, Rack and Power
p-Class
c-Class
300 series
500 series
100 series
HP ProLiant BL
Maximum flexibility and control in blade server infrastructures
HP ProLiant DL
Density-optimized for rack mount environments
HP ProLiant ML
Maximum expansion for rack & tower environments
Native Linux Support
8 November 2018

13. 50+ services supporting HP products, desktop to datacenter
HP Factory Express
Simplified deployment of integrated open source & Linux solutions
50+ services supporting HP products, desktop to datacenter
After
After
Before
BladeSystem configuration
Rack integration
Cable management
Software application loading
Asset tagging
Labeling
Full rack ship test
Image qualification
Integration of switches & management software
On-site installation
Knowledge transfer
8 November 2018

14. HP Serviceguard Cluster Extension
Host-based software seamlessly integrates continuous access remote mirroring & high-availability server clustering for XP & EVA disk arrays
Extends local cluster beyond single data center
Enables reliable metropolitan & WAN node-level failover/failback operation
Automates storage interaction
Offloads host from data replication tasks
Eliminates
Reboot during/after failover
LUN presentation changes
SAN zoning changes
*Cluster Extension EVA configuration shown
8 November 2018

15. Agenda HP and the Linux market The HP advantage Linux services from HP
Server Shipments
Partners
The HP advantage
Industry-standard servers
Proliant Support Pack
Factory Express
Serviceguard CLX
Linux services from HP
Support services
Subscription services
8 November 2018

16. HP Services for Open Source & Linux Comprehensive and accountable
Portfolio of enterprise quality services across full IT project lifecycle
May 13, 2005
Governance & Architecture
Outsourcing
plan
Project Management
Support
operate
design
Installation, Configuration & Deployment
Design & Development
deploy
develop
Application Migration
Training
6,500 trained HP Linux professionals
8 November 2018

17. Why HP Services? Largest IT customer support organization in the world
40 years of experience
Leading outsourcing services provider of multi-vendor environments
6,500+ trained open source & Linux professionals
16 response centers worldwide
Full portfolio of services spanning entire IT project lifecycle
Software engineering SLAs with best-of-breed partners
Flexible range of support services to address 24x7 service level business demands
Manage
Design
Evolve
Build
Integrate
8 November 2018

18. 3rd party subscription services from HP
Access to industry-leading technical support services
One-stop accountability for supporting software in heterogeneous environment
1 purchase from 1 vendor for only 1 purchase order and contract to manage
No additional charge for accessing 3rd party network
Direct engineering relationship between HP and vendors
HP certification and integration testing with other open source and Linux software on HP hardware
Single contract, single invoice, single phone number, single access to experts
8 November 2018

19. HP Linux & open source support services
LINUX
HP Critical Services
HP Proactive 24 Service
Named tech account team
Support planning
Proactive services
Change management
6 hour CTR HW
Software tech assistance
Immediate response for critical problems
SW updates
Remote diagnosis
24x7 coverage
HP Proactive Essentials
HW 4 hour response
Software tech assistance
2 hour response
Service account manager
Support planning
System Health Check
SW update
Remote diagnosis
24x7 coverage
Support Plus & Support Plus 24
Software tech assistance
Incident and unlimited
Support planning
System Health Check
2 hour response
13x5 or 24x7 coverage
Software
Support
HW 4 hour response
Software tech assistance
2 hour response
13x5 or 24x7 coverage
Software
Updates
Software tech assistance
2 hour response
Rights to new versions
Product & document updates
No physical media kit included
8 November 2018

20. HP and Linux Primed for Business Advantage