HR Plans and Operations Course

HR Plans and Operations Course
SHOW SLIDE: COORDINATE DEPLOYED CASUALTY OPERATIONS SECTION I. ADMINISTRATIVE DATA Academic Hours/Methods 1hrs/00 mins Large Group Instruction 2 hrs/00 mins Practical Exercise (Performance) 3 hrs/00 mins Total Hours SECTION II. INTRODUCTION: During this lesson we are going to discuss Deployed Casualty Operations Method of Instruction. Conference/discussion Instructor to Student Ration: 1:15 Time of Instruction: 5 mins Media: Small Group Instruction INSTRUCTIONAL GUIDANCE: Before presenting this lesson, instructors must thoroughly prepare by studying this lesson and identified reference material. Throughout this lesson, solicit from students the challenges they experienced in the current operational environment (OE) and what they did to resolve them. Encourage students to apply at least 1 of the 8 critical variables: political, military, economic, social, information, infrastructure, physical environment and time. MOTIVATOR. Casualty Management requires total accuracy and it’s important you know all aspects of casualty operations. Effective casualty management operations ensures the Army meets it obligation to Soldiers and their families. Casualty reporting initiates casualty notification, and personnel accountability and strength report (PA / SR) procedures. PA / SR in turn initiates the flow of replacements to the appropriate unit in a timely manner. As a member of the Army’s HR management team, you may be responsible for managing the casualty reporting system during wartime. Coordinate Deployed Casualty Operations Adjutant General School 17 July 2018

Terminal Learning Objective
ACTION: Coordinate Deployed Casualty Operations CONDITIONS: Given classroom instruction, AR 638-8, (Army Casualty Program), AR (Line of Duty Policy, Procedures, and Investigations), AR (Care and Disposition of Personal Effects), FM 1-0 (HR Support), ATP (Theater Level-HR Support), Army Mobilization and Deployment Reference (AMDR), and Operational Environment (OE) variables and actors. STANDARD: Students will be assessed within 80% accuracy during the following learning activities: Define casualty operations policy. Identify organizational responsibilities for casualty operations. Communicate the casualty reporting process. Identify the principles of casualty notification, assistance, and disposition. SHOW SLIDE: TERMINAL LEARNING OBJECTIVE NOTE: Inform students of the TLO requirements. NOTE: Explain which references are required for the lesson and ensure each student has access to them. Inform students that the S-1 Net is a good additional resource to find casualty management information and has links to the CNO and CAO training. SAFETY REQUIREMENTS. In a training environment, leaders must perform a risk assessment in accordance with DA PAM , Risk Management. Leaders will complete a DD Form 2977 Deliberate Risk Assessment Worksheet during the planning and completion of each task and sub-task by assessing mission, enemy, terrain and weather, troops and support available-time available and civil considerations, (METT-TC). Local policies and procedures must be followed during times of increased heat category in order to avoid heat related injury. Consider the work/rest cycles and water replacement guidelines IAW TRADOC Regulation Note: During MOPP training, leaders must ensure personnel are monitored for potential heat injury. Local policies and procedures must be followed during times of increased heat category in order to avoid heat related injury. Consider the MOPP work/rest cycles and water replacement guidelines IAW FM , Multiservice Tactics, Techniques, and Procedures for Nuclear, Biological, and Chemical (NBC) Protection, FM , Multiservice Tactics, Techniques, and Procedures for Chemical, Biological, Radiological, and Nuclear Decontamination. RISK ASSESSMENT LEVEL. Low. ENVIRONMENTAL STATEMENT. Environmental protection is not just the law but the right thing to do. It is a continual process and starts with deliberate planning. Always be alert to ways to protect our environment during training and missions. In doing so, you will contribute to the sustainment of our training resources while protecting people and the environment from harmful effects. Refer to FM Environmental Considerations and GTA ENVIRONMENTAL-RELATED RISK ASSESSMENT. EVALUATION: You will be evaluated on the HRPO final exam. INSTRUCTIONAL LEAD-IN. For this block of instruction we will be discuss Casualty Operations which is a key function under the core competency of Provide HR Services. Casualty Operations remains one of the most important S1 responsibilities and one that requires a great deal of accuracy and attention of detail.

Outline Casualty Doctrine versus Actual Mission
Principles of Casualty Operations Theater Casualty Management (HRSC) Required Casualty Actions Tell the students the OUTLINE is organized around learning activities which are similar to the TLO. Emphasize the fact that these topics are broad in scope but critical to casualty operations.

Historical Perspective Operation Iraqi Freedom Lesson Learned
Casualty Operations Mission: Record, report, verify, and process casualty information from unit level to the Casualty and Mortuary Affairs Operations Division (CMAOD), notify appropriate individuals, and provide casualty assistance to eligible next of kin and beneficiaries. Accuracy Timeliness Accuracy: HR providers must understand their HR systems and that data input at the lowest level has a direct impact on decisions being made by our senior leaders Timeliness: ensures our senior leaders have access to relevant HR information and analysis that support current and future operations Historical Perspective Operation Iraqi Freedom Lesson Learned Observation: In some cases Commanders or Soldiers felt compelled to inform family members in the rear of injuries or deaths involving their loved ones prior to official DA notification. Sometimes the information relayed was incorrect or vague causing unnecessary anxiety to families whose loved ones may not have even been involved in the incident. Chief Personnel Services Directorate 3rd PERSCOM SHOW SLIDE: Casualty Operations Mission (FM 1-0, para 4-92 and 4-93) Learning Step/Activity 1. Define casualty operations policy Method of Instruction: Conference/Discussion Instructor to Student Ratio: 1:15 Time of Instruction: 10 mins Casualty operations includes the production, dissemination, coordination, validation and synchronization of casualty reporting, casualty notification, casualty assistance, line-of duty determination, disposition of remains, disposition of personal effects, and military burial honors. Casualty operations consists of three major components: (1) Casualty Reporting - to record, report, verify and process accurate casualty information from unit level to Headquarters, Department of the Army (HQDA). (2) Casualty Notification - To notify appropriate individuals. (3) Casualty Assistance - To provide assistance to eligible next of kin (NOK), the Person Eligible to Direct Disposition of Remains (PADD) , the Person Eligible to Receive Effects (PERE) and others receiving benefits or entitlements A clear collaborative system for casualty operations information is critical for effective management. When developing theater operations policies and procedures, casualty managers must consider regulatory and doctrinal guidance. Casualty operations sections should include very clear verbiage regarding the mandate to safeguard casualty information to prevent premature and/or erroneous disclosure and to protect patient privacy. During casualty processing, due to the myriad number of actions that must take place, the timeline from a casualty incident (in cases involving death) until surviving family members receive death benefits and entitlements can take months to complete. The sensitive nature of the Army’s casualty mission requires all echelons across the force to be fully trained on their respective roles during casualty operations. With today’s technology and communication systems available to the force, the historical perspective shown remains a significant challenge for Army leaders during full spectrum casualty operations.

Principles of Casualty Operations Management
Casualty operations include all actions relating to the production, dissemination, coordination, validation, and synchronization of casualty reporting. It includes submission of casualty reports, notification and assistance to the eligible next of kin (NOK), the Person Eligible to Direct Disposition of Remains (PADD), the Person Eligible to Receive Effects (PERE), and others receiving benefits or entitlements line-of-duty determination, military burial honors, and casualty mail coordination. Casualty Operations is one of the critical HR tasks that must be handled accurately and efficiently. HR Personnel perform a key role in CASOPS, you will need to have extensive knowledge of casualty operations for both garrison and deployment environments. Note: Tell the students that casualty operations have always been a critical part of the Army taking care of its Soldiers and family members. You must take a personal interest in every casualty that occurs at division or higher because as the senior HR professional you are responsible for ensuring the success of every casualty operation. Before the next slide have students to define a casualty

Definition Casualty Type Hostile Non-hostile Pending Casualty Statuses
Casualty: Any person who is lost to an organization by reason of having been declared dead, DUSTWUN, EAWUN, missing, injured or ill. Casualty Type Hostile Non-hostile Pending Casualty Statuses Deceased Missing Retained by Military Control DUSTWUN (Duty Status Whereabouts Unknown) EAWUN (Excused Absence Whereabouts Unknown) Casualty Categories Killed in Action (KIA) Died of Wounds Received in Action (DWRIA) Wounded in Action (WIA) Beleaguered Besieged Captured Detained Interned SHOW SLIDE: Definitions DODI Enclosure 4 for complete list Any person who is lost to an organization by reason of having been declared dead, DUSTWUN, EAWUN, missing, injured or ill. The following definitions are important in casualty operations management: (1) Casualty Category is a term used to specifically classify a casualty for reporting purposes based upon the casualty type and the casualty status. Casualty categories include killed in action (KIA), died of wounds received in action (DWRIA), and wounded in action (WIA). (a) KIA - a casualty category applicable to a hostile casualty, other than the victim of a terrorist activity, who is killed outright or who dies as a result of wounds or other injuries before reaching a medical treatment facility. (b) DWRIA - a casualty category applicable to a hostile casualty, other than the victim of a terrorist activity, who dies of wounds or other injuries received in action after having reached a medical treatment facility. (c) WIA - a casualty category applicable to a hostile casualty, other than the victim of a terrorist activity, who has incurred an injury due to an external agent or cause. The term encompasses all kinds of wounds and other injuries incurred in action, whether there is a piercing of the body, as in a penetration or perforated wound, or none, as in the contused biological and chemical warfare agents, and the effects of exposure to ionizing radiation or any other destructive weapon or agent. The hostile casualty's status may be Very Seriously Wounded, Injured, or Ill (VSI), Seriously Wounded, Injured, or Ill (SI), or Not Seriously Wounded, Injured, or Ill (NSI). (2) Casualty Type is a term used to identify a casualty for reporting purposes as either a hostile casualty or a non-hostile casualty. Very Seriously Ill / Injured (VSI) Seriously Ill or Injured (SI) Incapacitating Illness or Injury Not Seriously Injured (NSI)

Importance of Casualty Reporting
The first major component of casualty operations is casualty reporting. This is where you will have the most impact in whatever role you are assigned (Div/Corps/ HRSC, etc). Casualty reporting is the source of information provided to the eligible NOK concerning a casualty incident. It is of the utmost importance to provide information accurately, promptly, and in as much detail as possible, thus allowing the NOK to receive a full account of the casualty incident. Therefore, it is important that you thoroughly understand the effects of casualty reporting.

Reportable Personnel Active Duty Military including Mobilized RC Soldiers USAR/ARNG enroute to/from, or participating in Active Duty Training or Scheduled Inactive Duty Training (IDT) Army Retirees Soldiers separated from the Army within 120 days Army Civilians and Contractors employees OCONUS and CONUS DA Dependents, OCONUS Chapter 7: Casualty Operations SHOW SLIDE: Reportable Casualties Slides lists personnel IAW AMDR. Refer to Army Regulation 638-8, chapter 2-6, for complete list of reportable casualty categories (23 total). NOTE: Highlight Army Civilians employees and DA Dependents. All reporting units must report suspected or known friendly fire (FF) incidents thru chain of command as soon as evidence indicates that friendly fire may have caused a casualty during hostilities. Units will use the reporting procedures already established by their higher headquarters. Procedures: Immediate telephonic heads up to CMAOD through Theater CAC Submit an INIT or SUPP to Theater CAC with detailed circumstances in item 39. Indicate AMIGO”(Allied) / ”BUDDY”(US Forces) / ”UNKNOWN” (item 40). 3. Initiation of AR 15-6 and additional SUPP to CMAOD. 4. Make presentations to PNOK in accordance with AR , paragraph 4-3. Casualty Procedures for Army Civilians Employees (February 2016)

Who is Reportable All hostile casualties (KIA, DWRIA, VSI, SI, NSI, DUSTWUN, or EAWUN) Non-hostile casualties that are DECEASED, VSI, SI, DUSTWUN, or EAWUN *VSI, Deceased, and “all incidents of friendly fire or suspected friendly fire” require an immediate telephonic notification The students should already be familiar with the terms, but get them to look beyond the basic knowledge and discuss why leaders must receive and request a category status from medical personnel only for those injured personnel (not the unit). *Their responses should be to determine if the patient is NSI/ILL; VSI/ILL; SI/ILL or no medical injuries/ILL. If medical personnel determine no medical injuries or illness, they must state this determination in the medical report; and a DCIPS report is not submitted or required.

Field Grade Review (FGR)
Have the students explain the purpose and role of this slide. * (See questions and procedures below to provoke thoughts) The FGR is required for all deaths, DUSTWUN, Missing, and EAWUN IAW AR The FGR is the BN Cdr or designated BN FG designee (AR para 1-34) who authenticates the casualty information for accuracy and thoroughness as stated below: -Verifies circumstances 1-3, 6 (if applicable) 7-9, 12-14, 36, 37, 39, 40 and 61. (1- Field Report Type, 2- Casualty Type, 3-Casualty Status, 6-Muli Casualty Code, 7-Personnel Type, 8-SSN, 9-Last Name, 12-Rank/Grade, 12-Service, 14- Unit, 36-DTG of accident, 37-Incident state/country, 39- Circumstances, 40-Inflicting Force, 61-Remarks) - Ensure circumstances (line 39) are properly written, error free, and answers the following: Who (was involved), What (happened), When (incident occur), Where (location), and Why (what was casualty doing at time of incident). - State all facts as witnessed without embellishment or speculation as this information will be used to draft the Notification Script “, CMAOD drafts the script - do not leave out any known information

When to Submit Initial (INIT) – Initial casualty report of incident submitted NLT than 12 hours after the incident from the CAC to the CMAOD Status Change (STACH) – Submit STACHs when there is a definite change in the person's status from the initial report Supplemental (SUPP) – Submit as info is available and verified; change or add nonmedical information Progress (PROG) – Submit to report the medical progress. Track until SM is MEDEVAC’d out of theater or RTD Speed and accuracy are key elements to the entire casualty reporting and tracking process. There are four types of casualty reports each requiring as much information as possible in the initial reports to eliminate multiple reports on the same Soldier. Use the other reports as the situation requires. NOTE: SUPP report will be obsolete in the near future with DCIPS update Ask the students to provide an overview of each report, this will ensure all students have a thorough understanding of each report.

Doctrinal Responsibility
Casualty and Mortuary Affairs Operations Division (CMAOD) Casualty Assistance Centers (CACs) Army Service Component Command (ASCC) G1/AG Corps/Division G-1/AG Human Resources Sustainment Center (HRSC) Casualty Operations Division (COD) Theater Army Casualty Record Center (TACREC) HR Operations Branches (HROB) Casualty Liaison Team (CLT) Reference ATP 1-0.2

Casualty and Mortuary Affairs Operations Division (CMAOD)
The CMAOD is a subordinate division of The Adjutant General Directorate of Human Resources Command Provides policy and technical oversight of Army Casualty and Mortuary Affairs Oversees recovery, identification, and repatriation of all Soldiers from present and past wars Serves as HRC POC for phase III reintegration (POW / MIAs) Acts as DOD Lead Agent for Defense Casualty Information Processing System (DCIPS) PRINCIPAL BRANCHES Casualty and Mortuary Affairs Branch (CMAB) Plans, Policy &Training Branch (PTB) Past Conflict Repatriations Branch (PCRB) SHOW SLIDE: Casualty and Memorial Affairs Operations Center (CMAOD) Learning Step/Activity 2. Identify organizational responsibilities for casualty operations Method of Instruction: Conference/Discussion Instructor to Student Ratio: 1:15 Time of Instruction: 15 mins The CMAOD is the functional proponent for Casualty Operations Management. It is a subordinate division of The Adjutant General Directorate (TAGD), which falls under the U.S. Army Human Resources Command (HRC). The CMAOD provides policy guidance and operational control over daily Army casualty and memorial affairs operations; supervises the planning and execution of the search, recovery, identification, and repatriation of all servicemen from all prior wars; serves as the point of contact for all Army Prisoner of War (POW)/MIA matters and family programs; and Acts as DOD Lead Agent for Defense Casualty Information Processing System (DCIPS) Casualty and Mortuary Affairs Branch of the CMAOD is responsible for casualty reporting, bedside travel and transportation orders; casualty support; death investigation tracking and management; fatal accident Family brief program; and current conflict prisoner of War (POW) and Missing in Action (MIA) matters; incorporates the functions of CMB in non-contingency operations. The Plans, Training, and Operations (PTO) Branch is the lead agent for the Army Casualty and Mortuary Affairs programs, oversees Line of Duty Determination program, Military Funeral Honors program, the Memorialization program, and the management of post cemeteries. PTO also develops and field casualty-related training modules; provides oversight of CAC operations, to include staff assistance and assessment visits; manages casualty-related FOIA requests and other casualty-related special correspondence. The Past Conflict Repatriation Branch serves as the Army's single point of contact and is responsible for past conflict Prisoner of War (POW) and Missing in Action (MIA) matters and Family programs related to those not yet accounted for from past conflicts. CMAOD also operates the Joint Personal Effects Depot at Dover AFB. Joint Personal Effects Depot Dover, AFB

CMAOD Responsibilities
Publishes regulatory and procedural guidance governing casualty operations Provides technical oversight to Casualty Assistance Centers (CACs) Provides mortuary liaison at Dover to control flow of information between the armed forces medical examiner, preparing mortuary, and Army casualty case managers Conducts boards required by the Missing Persons and Missing Personnel Acts Assists the lead ASCC or ARFOR G-1 in establishing a casualty data link for casualty reporting Coordinates collection of media for identification of remains Synchronizes casualty and mortuary operations with Army G-1 / G-4 Processes Invitational Travel Orders (ITA) for civilian family members of VSI and SI Soldiers Coordinates Army fatal training accident briefs to the Primary Next of Kin Serves as the DoD lead agency for the DCIPS SHOW SLIDE: CMAOD Mission CMAOD publishes regulatory and procedural guidance governing casualty operations, assistance and insurance management, care and disposition of remains, disposition of personal effects, and LOD programs. Specific responsibilities of the CMAOD include: • Provide direction and assistance to CACs relating to casualty operations management, disposition of remains, LOD processing, and disposition of remains. • Assist the HRSC or ASCC G-1/AG in establishing a casualty data link for casualty reporting. • Develop field training products and training programs of instruction to support all aspects of the Army Casualty and Mortuary Affairs Program. • Provide mortuary liaison team to control flow of information between the Armed Forces medical examiner, preparing mortuary and Army casualty case managers. • Coordinate collection of identification of remains media. • Synchronize casualty operations with Army G-1/G-4 and CACs. • Process Invitational Travel Orders for Family members of deceased Soldiers who died in a theater of combat operations and whose remains are evacuated to the Dover Port Mortuary. • Coordinate for Family presentation for fatalities caused by operational/training accidents, friendly fire, or other fatal incidents as directed by Army leadership. • Act as final determination authority for all death-related LOD determinations. • Establish and operate the Joint Personal Effects Depot to support expeditious return of personal effects during contingency operations. • Conduct boards required by Missing Persons Act and Missing Personnel Act. • Serve as the DoD Executive Agent for Casualty and Mortuary Affairs Programs (to include the Central Joint Mortuary Affairs Board). • Serve as the DoD proponent for DCIPS. • Provide training packages to CACs for all CAOs/CNOs/GBSC training. FM 1-0, paragraph 4-108

Casualty Assistance Centers (CACs)
CONUS and OCONUS Geographic areas of responsibility Operate all aspects of the casualty program Coordinates Casualty Assistance and Support Casualty Notification Officers Casualty Assistance Officers Unit Escorts Summary Court-Martial Officers Funeral Honors Program Conducts 24-7 operations, on order Monitors disposition of personal effects 26 CONUS based CACs CONUS CAC Locator SHOW SLIDE: Casualty Assistance Centers (CACs) CACs accomplish the administrative functions of the Casualty Operations, Mortuary Affairs, and Line of Duty programs, the key subcomponents of the Army Casualty Program. They account for, report, and document all casualties. They are located on major Army installations and are assigned a specific geographic area of responsibility for providing military honors and casualty related services. Specific responsibilities of CACs include: (1) Initiating casualty reports and notification. (2) Coordinating casualty support and assistance to family members, to include survivor’s benefits and entitlements. (3) Supporting funeral honors program, to include escorts for remains, family funeral travel and military burial honors. (4) Conducting 24 hour operations (on order). (5) Appointing and training CNOs and CAOs. (6) Monitoring inventory and accounting for personal effects. (7) Operating during peacetime and contingency operations NOTE: Refer the students to AR 638-8, Appendix B for a complete listing of all CACs or log onto the HRC CMAOD link and select CAC locator from the right side menu. There are currently 26 Continental United States (CONUS) CACs with geographical areas of responsibility. The casualty operation for a single casualty can involve multiple different CACs: (1) The Reporting CAC will send the initial reports to Department of the Army. Qatar is the Reporting CAC for current Theater Deaths. (2) The notification CAC or CACs, responsible for where the Primary next of kin (and secondary NOK if applicable) is located, will appoint and supervise the Casualty Notification Officers (3) The Home Station CAC provides the DD 93, Medical and Dental Records, Escort, Awards & SCMO (4) A separate CAC may be required for the PADD to appoint and supervise a CAO to process the Disposition of Remains Statement and an interment CAC (if not the same as the PADD CAC) to appoint and supervise a CAO to assist with Funeral Arrangements, Honors, Flag Cases and Claims.

CAC OCONUS Location and Area of Responsibility
ALASKA (Fort Richardson) State of Alaska EUROPE/AFRICA (Wiesbaden, GE) Albania, Andorra, Austria, Belgium, Bosnia, Bulgaria, Crete, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Kosovo, Liechtenstein, Luxembourg, Macedonia, Malta, Mediterranean Sea & Islands, Monaco, Netherlands, Northern Ireland, Norway, Poland, Portugal (including the Azores), Romania, San Marino, Scotland, Serbia, Slovakia, Spain, Sweden, Switzerland, Turkey, United Kingdom, Wales; African Countries; All of Africa (except Egypt) HAWAII (Schofield Barracks) State of Hawaii PUERTO RICO (Ft. Buchanan) U.S. Virgin Islands Caribbean Islands Republic of Cuba Jamaica MilGroups in Central/South America KOREA (Yongsan) All of Korea Philippines Thailand Cambodia China, Hong Kong Vietnam Singapore Laos, Malaysia India, Mongolia Myanmar (Burma) SHOW SLIDE: CAC OCONUS and Contingency Locations (6) There are currently seven CACs located Outside the Continental United States (OCONUS), including the contingency CAC in Qatar. Contingency CACs are periodically established for ongoing operational areas. The Qatar CAC has responsibility for all areas under CENTCOM control. JAPAN (Camp Zama) U.S. Army Japan-Camp Zama, Honshu Includes U.S. Army Japan Torri Station, Okinawa Contingency CAC (Qatar)

Casualty Key Function Roles and Responsibilities
ASCC G-1 XXXX PLANS/OPS BRANCH ASCC G-1: Develop theater casualty policy Ensure sufficient casualty force structure available Coordinates with HRSC to establish theater CAC Coordinate with CMAOD Establish casualty reporting policy CORPS G-1 XXX PLANS/OPS BRANCH Structure when serving as the ARFOR CAS SEC HQ SQD (CLT) HRSC CAS OPS DIV PLANS/OPS HR SQD (CLT) CAS (-) HRSC: Determine casualty structure required to support theater mission Provide casualty technical guidance to all CLTs and BDE S-1 sections Operate theater CAC and receive and forward all casualty reports Receive OPCON of all Casualty platoon HQs and HR squads (CLTs) SHOW SLIDE: HR KEY FUNCTION – CASUALTY OPERATIONS The Army/ASCC G-1 has the following responsibilities for casualty operations: Develop casualty operations plans and policies for theater and provide oversight. Establish and administer casualty reporting authorities for submission of casualty reports (3) Establish policy for the location of CLTs. (5) Coordinate w/TSC to ensure HRSC established the Theater CAC as part of theater opening operations. Advise the commander on the status of casualty operations. The HRSC is the Theater CAC for the deployed AOR/JOA and has the following responsibilities: (1) Execute casualty operations plans and policies developed by the ASCC G-1. (2) Serve as the casualty manager for the JOA. (3) Ensure connectivity is established with HRC-CMAOD. (4) Ensure initial casualty reports flow through the Theater CAC to HQDA no later than 12 hours from incident to submission of the initial casualty message. (5) Maintain casualty information of all theater personnel. (6) Manage and provide CLTs to Level III hospitals, (CSH, Joint and Multi-national treatment facilities which treat Soldiers) MA collection points, and other locations as designated by the ASCC G-1. (7) Submit initial, supplemental and change status casualty reports. (8) Synchronize casualty operations between the TSC, ASCC G-1, subordinate G-1s/S-1s, and MA activities. (9) Update the TSC commander on the status of casualties. Provide Casualty support to Combat Support Hospitals, Mortuary Affairs, and G-1/AG Ensure accurate and timely Casualty Reporting Maintain Casualty Statistics Operate DCIPS-PCR HR SQD (CLT) Theater Asset 17

ASCC G-1/AG Develops a casualty OPLAN and policies for the theater
Provides oversight for theater casualty operations Establishes policy for the location of CLTs Coordinates with the TSC to ensure the HRSC establishes the theater Casualty Assistance Center as part of theater opening operations Advises the commander on the status of casualty operations Establishes and administers casualty reporting authorities for submission of casualty reports (based on guidance and agreements from the JTF, JFLCC, and CFLCC) The authority to approve and release casualty reports directly to CMAOD may be granted to Corps commanders In these cases, provide a copy of the casualty report to the theater Casualty Assistance Center

Corps/Division G-1/AG Ensure casualty reports are submitted within 8-10 hours from time of incident Administer authority levels for submission of casualty reports Ensure supplemental casualty reports are submitted in a timely manner Ensure letters of sympathy and / or condolence are completed Synchronize casualty matters between the G-1/AG and G-4 Note: If the Corps / Division is also serving as the ARFOR, the following responsibilities are added: Include casualty managers as part of all early entry modules / teams Serve as the casualty manager for the theater / AOR Establish the theater / AOR CAC Ensure data links are established with HRC / maintain casualty info flow Ensure CLTs are located at hospitals and mortuary affairs collection points Ensure casualty operations are synchronized between the following: - DA CMAOD - HR Squads (CLTs) MPs - Combat Support Hospitals - Mortuary Affairs SHOW SLIDE: Corps/Division G-1 The Corps / Division G-1 provides the link between tactical, operational and strategic casualty operations, providing casualty support for both subordinate units and higher HQs / HQDA. Highlights of the Corps / Division G-1 casualty operations management responsibilities are provided on Slide 20. Instructor should highlight that the Corps / Division G-1 is the casualty authority level for Brigade, Battalion, Company, Detachment and Team-size units for processing casualty reports as authorized by the Army / ASCC G-1. Additionally, Corps / Division G-1s can serve as theater casualty managers and execute CAC functions in the absence of a higher HQs in the area of operations (AOR). The Corps/Division G-1 must: (1) Ensure casualty reports are submitted within 8-10 hours from time of incident to CMAOD. (2) Administer authority levels for submission of casualty reports. (3) Ensure supplemental casualty reports are submitted in a timely manner. (4) Ensure letters of sympathy and /or condolence are completed. (5) Synchronize casualty matters between the G-1 and G-4. (6) If serving also as the ARFOR, then the Corps/Division G-1 must accomplish the responsibilities of the ARFOR: a. Include casualty managers as part of all early entry modules/ teams into theater. b. Establish the AOR CAC. c. Ensure data links are established with HRC and the casualty information flow is maintained. d. Ensure CLTs are located at medical companies, hospitals, and mortuary affairs collection points. e. Ensure casualty operations is synchronized between the G-1, CLTs, military police, combat support hospitals, mortuary affairs, intelligence activities, and others as directed by DA.

Human Resources Sustainment Center Casualty Operations Division
ROA: 1 per TSC CLT SHOW SLIDE: Organizational Design Human Resources Sustainment Center Casualty Operations Division There are also HR organizations that support casualty operations in the theater during a contingency or deployed environment. The HRSC is the nucleus of theater level casualty operations at Joint and Army Service Component Command (ASCC) headquarters. With its synchronization mission across all casualty lines of communication, the HRSC is a combat enabler at the strategic and operational levels for casualty processing procedures. The Casualty Operations Division is the part of the Human Resources Sustainment Center (HRSC) that executes casualty operations at the theater-level for the ASCC G-1. NOTE: Remind the students that the CLTs and the HR Platoon Headquarters work for the Casualty Operations Division/Theater Casualty Area Command during deployed operations. ATP Figure 1-6

Casualty Operations Division
MISSION. Establishes the theater CAC and manages casualty reporting within the theater of operations IAW policies established by the ASCC G-1/AG. RESPONSIBILITIES Receives, processes, and forwards all casualty reports in the theater Serves as the POC for all Casualty and Mortuary Affairs Operations Division (CMAOD) actions by establishing a direct link to CMAOD Maintains and provides casualty data and briefings for the ASCC G-1/AG Reports all casualties from DoD civilians, contractors, and personnel from other Services (if the sponsoring Service is not in the immediate area) Assists CMAOD through monitoring formal LOD investigations on deceased Soldiers Coordinates the actions and information between CMAOD and supported units Assists commanders, as required, by providing information and scripts to execute NOK notification in the deployed theater and coordinates closure of notification to CMAOD. SHOW SLIDE: CASUALTY OPERATIONS ATP 1-0.2, para 1-42 The COD establishes the theater CAC and manages casualty reporting within the theater IAW policies established by the ASCC G-1/AG. Specific responsibilities of the COD are to: • Receive, process, and forward all casualty reports in the theater. Serve as the central POC for all CMAOD actions by establishing a direct link to CMAOD. The CAC receives casualty reports from theater units and the CLT supporting the AO based on established rules of allocation and then submits them to the CMAOD located at HRC. Based on METT-TC analysis or unit location, the ASCC G-1/AG, in coordination with the JTF or combatant commander, may allow corps-level commanders to submit casualty reports directly to CMAOD and to the CAC. • Maintain and provide casualty data and briefings for the ASCC G-1/AG. The division coordinates with G-4 on all Mortuary Affairs (MA) issues including research needed to identify or determine the disposition of remains. The division assists the POD with validating casualty mail information. • Report all casualties from DoD civilians, contractors, and personnel from other Services (if the sponsoring Service is not in the immediate area). In addition, they coordinate all Joint casualty requirements as prescribed by established Army Support to other Services requirements. The format for this report is the same as when reporting Army personnel. The CAC forwards these reports to CMAOD, which coordinates with the responsible Service. The CAC establishes critical links to the National HR provider through daily, direct contact with the CMAOD. • Assist CMAOD through monitoring formal LOD investigations on deceased Soldiers. Coordinates the actions and information between CMAOD and supported units. • Assist commanders, as required, by providing information and scripts to execute NOK notification in the deployed theater and coordinates closure of notification to CMAOD. Explain the HRSC structure and HR Tech Role in the Theater Casualty Operations Division (COD) and facilitate any discussion. The HRSC is the nucleus of theater level casualty operations at Joint and Army Service Component Command (ASCC) headquarters. With its synchronization mission across all casualty lines of communication, the HRSC is a combat enabler at the strategic and operational levels for casualty processing procedures. The COD is the part of the HRSC that executes casualty operations at the theater level for the ASCC G-1. Note: Remind the students that the CLTs and Casualty Platoon Headquarters work for the COD/Theater Casualty Area Command during deployed operations.

Theater Army Casualty Record Center
Established by HRSC Normally located within the COD of the theater CAC Supervised by the HRSC COD Focal point in theater for casualty reporting processing Serves as casualty records repository for all records within theater Note: File cabinet with deceased casualty records (digital and paper) within Theater since it was established.

Theater CAC Mission The CAC supports all Combatant Commanders Area of Responsibility (AOR) The CAC reports, records, and accounts for all military, DOD Civilians, coalition forces and contractors who are U.S. citizens who become casualties in theater of operations The CAC maintains and provide casualty data and briefings, as well as setup the Theater Army Casualty and Records Center (TACREC) The CAC tracks and monitor the completion of Line of Duty (LOD) and AR 15-6 investigations Provide an overview of slide to the students. * Now ask the students to look in FM 1-0 and compare and contrast the two by asking themselves the following question: Does the actual mission on the ground change doctrine set forth by the proponent?

Theater CAC Processes Casualty Reporting
Verify for accuracy and completeness and forward to appropriate branch of service Maintain Casualty Accountability Update cumulative Casualty Reports DCIPS-CR Next-of-Kin (NOK) Verification Maintain list of all casualties for NOK notification Verify when NOK notification is complete Forward completed NOK reports to MSC Why So that Combat Commanders know when Families are notified Lift Communications “Black-Out” - Commander’s Call Explain to the students that there are many processes with the COD of HRSC. Briefly highlight this slide by placing emphasis on the following: 1. DCIPS-PCR replaces DCIPS-CF at the BDE level. DCIPS-PCR and CR restricts a user to only the information they know. Casualty reports submitted using DCIPS-PCR cannot be shared with any other user. Only the user that enters the casualty report can see the report until it is sent to the appropriate echelon/receiver 2. The COD maintains their own internal databases (access, excel, etc) to track and verify casualty reports.

HROB Responsibilities
Ensures resourcing and distributing casualty elements (HR Platoons and Teams) are in compliance with theater policy that ensures timely and accurate reporting Provides or coordinates augmentation in the event of mass casualty Ensures casualty personnel are trained and capable to execute the mission (if possible, attends home station training for scheduled deploying units) Maintains battle book and concept of support material Maintains CLT unit tracker Creates casualty operations overlays (maps) Parallel plans with the Brigade S-1 to ensure data accuracy and updates the SPO and commander (as needed) SHOW SLIDE: HROB Responsibilities The HROB monitors casualty operations within their AO, including manning and tracking the placement of CLTs, and has the following responsibilities: Ensures resourcing and distributing casualty elements (HR platoons and teams) are in compliance with theater policy ensuring timely and accurate reporting Provides or coordinates augmentation in the event of a mass casualty Ensures casualty personnel are trained and capable to execute the mission Maintains battle book and concept of support material Maintains CLT weekly rollup excel spreadsheet Maintains CLT unit tracker Accesses SIPRNET to verify CLT information Creates casualty operations laydown maps Prepares historical summaries Utilizes minimum mission essential HR enabling systems ATP 1-0.2, paragraph 2-34

Casualty Liaison Team (CLT)
HR Squad Casualty Liaison Team (CLT) Maintain liaison with supported units, MTFs, and G-1/AG Develop an SOP for casualty operations Ensure timely reporting and verification of casualty information to the theater CAC, the G-1/AG, and unit S-1 Assist commanders in maintaining accurate casualty information throughout the duration of an operation Ensure personnel are cross-trained to allow for rotations in duty assignments between the G-1/AG, MTF, and MA collection points Assist with coordinating a Soldier’s RTD with the unit and/or a PAT Review each patient’s status, document newly arrived patients, and collect casualty related information for entry into the DCIPS database Assist injured Soldiers in obtaining access to necessary services such as military pay, MWR, etc. SQD LDR E6 42A HR NCO E5 42A HR SPC E4 42A (2) HR SPC E3 42A (2) 0/0/6 6 HR SQUAD (CLT) Rule Of Allocation (Existence-based) 1 per Level 3 MTF 1 per Mortuary Affairs Co 1 per committed HRSC (COD) 1 per GO-Level command (except ASCC and TSC) SHOW SLIDE: CASUALTY LIAISON TEAM The CLT is staffed with one Squad Leader (SSG/42A), one Team Chief (SGT/42A) and four HR Specialists (42A). CLTs are formed by the HR platoon to support the theater casualty operations mission. The CLT provides accurate casualty information (reporting and tracking) at MTFs, MA collection points, and higher headquarters G-1/AGs, General Officer commands, and other locations as specified by the HRSC. CLTs facilitate real-time casualty information for commanders. CLTs not only provide accurate casualty information, but they also act as a liaison for each affected commander. The CLT provides updated status reports to the affected unit and informs them if the Soldier is medically evacuated from theater. CLTs rely on the supported organization for daily life support. Each CLT requires the capability to communicate digitally and via voice, secure and non-secure, to theater (HRSC COD), HR platoon headquarters, and G-1/AG and S-1 sections of supported units. FM 1-0, para 4-120

Casualty Operations Responsibilities
FUNCTION/ TASK S-1/G-1 S-4/G4 Mortuary Affairs Theater Casualty Assistance Center Installation HR Platoon (CLT) Postal CMAOD Report Casualty X Manage Casualty File Appoint Summary Court Officer Disposition of Remains Disposition of Personal Effects Line of Duty Investigation Survivor Assistance Casualty Mail Burial Honors Posthumous Awards & Decorations Letter of Sympathy/ Condolence Fatal Training/ Operational Briefing Establish Casualty Working Group Issue Next of Kin Travel Orders Legend: HR – Human Resources; CLT – Casualty Liaison Team; CMAOD – Casualty Mortuary Affairs Operations Division Note: Updates required for FM 1-0 table 4-2 and ATP figure 2-3: 1) CMAOD does have a LOD Section that processes all LOD from Theater 2) CMAOD does NOT “Establish Casualty Working Group.” 3) CACs schedule burial honors / CMAOD processes denial of Honors

Sympathy and Condolence Letters
Sympathy Letter Condolence Letter Format AR 25–50 is the primary reference for style; AR is the reference for content. Sent when SM dies or is missing; also appropriate for some civilians. Not sent if NOK is fully aware of circumstances. After sympathy letter, or when sympathy letter not appropriate. Optional when SM is hospitalized. Sent to PNOK of deceased military members and some civilians. When sent to parents, a letter is prepared for both if they are separated/divorced. Prepared by Normally, it is most appropriate for the first field-grade CDR in the chain of command (usually the BN CDR) to prepare and send the official letter of sympathy. All echelons of command, other than the CDR completing the letter of sympathy, should prepare letters of condolence to the NOK. Reviewed by The BDE S1, parent unit CDR, or agency director will review all letters of sympathy for compassion, clarity, accuracy, and agreement with the facts. The preparing command will also provide a copy of the letter to the CAC, to be included in the permanent case file and for upload into DCIPS The BDE CDR will review the letter of condolence to ensure compassion, clarity, accuracy, agreement with the facts. The preparing command will provide the CAC with an information copy of all letters of condolence. Prepared w/in CONUS/OCONUS – 7 days after time of death 24 hours after letter of sympathy prepared. Sent after NOK has been notified. 24 hrs after sympathy letter sent. Content Both types of letters should be sincere, simple and show an interest in the casualty and the NOK. Sympathy letters answer the 5W’s and other normal questions. Condolence letters do not describe the circumstances surrounding the casualty incident. Intent is to provide comfort, but ensure info does not conflict with casualty reports. Be sure to include last rites/memorial services held. Do not state award or promotion info, and avoid OPSEC violations or providing information that could be used in a claim against the U.S. SHOW SLIDE 28: LETTERS OF SYMPATHY/CONDOLENCE NOTE: Refer students to AR 638-8, Paragraphs 7-1 through 7-4. AR 638-8, Para 7–1. Description of letters of sympathy Letters of sympathy are intended to extend sympathy and inform the PNOK of the details and factual circumstances surrounding the person’s death or missing status. Use AR 25–50 as the primary reference for preparing correspondence. AR 638-8, Para 7–2. Preparing letters of sympathy When preparing letters of sympathy, CDRs will use the following guidance: a. Send a letter of sympathy to the PNOK of all deceased Soldiers, including those who die while in an AWOL status. The CMAOD will determine whether to send a letter to the PNOK of deserters. b. Send a letter of sympathy to the PNOK of all DOD and Army Civilians who become casualties while— (1) Assigned or deployed overseas. (2) In the United States and in a TDY status. (3) Supporting contingency operations. c. Send a letter to the PNOK and SNOK. For separated or divorced parents, prepare and send individual letters. d. Prepare letters of condolence in place of letters of sympathy for a NOK who, by his or her presence or through an appropriate source other than official casualty notification, is already fully aware of the circumstances surrounding the casualty. e. Normally, it is most appropriate for the first field-grade CDR in the chain of command (usually the BN CDR) to prepare and send the official letter of sympathy. f. When an individual dies while in a transient status, the CDR from where the Soldier just left will prepare the letter of sympathy. If the Soldier signs in and belongs to the gaining unit, that unit CDR will prepare the letter of sympathy. g. In the case of suicides, the unit CDR will prepare the letter of sympathy and include the Soldier’s contribution to h. Supervisors or CDRs will write a letter of sympathy to the PNOK and parents who are SNOK, within 7 days after the time of death or submission of the INIT, whichever is shorter. The preparing CDR will coordinate the mailing with the appropriate CAC to ensure that all aspects of the letter are proper and correct, and that all NOK notifications have been completed. i. When the casualty is the result of contingency operations, the preparing CDR will coordinate with the deployed G–1 to ensure that all aspects of the letter are proper and correct before sending it. AR 638-8, Para 7–3. Content of letters of sympathy CDRs will keep letters sincere and use simple language. Extend sympathy and refer to the circumstances surrounding the individual’s death, DUSTWUN, or EAWUN status with as much detail as possible. a. Avoid use of military terms such as “line of duty,” abbreviations, or Army jargon (for example, 1300 hours should be expressed as 1 p.m.). b. In cases of homicide or apparent self-inflicted death, include a brief, carefully worded statement of the circumstances of death. Write this statement so the addressee will not misconstrue the cause and manner of death. Be factual, but do not attempt to explain the situation or provide information that will unfavorably reflect on the decedent unless required to explain the cause of death. When appropriate, tell the Family that the Army is conducting an investigation into the death and that the CAO will keep them informed as the investigation progresses and help them obtain a redacted copy of the investigation results. c. Do not include any statements that might be the basis for a claim against the Government or another agency or person. Also, avoid disclosing information protected by FOIA or other security regulations. d. CDRs will make certain that the details given correspond with the INIT and the findings of a completed investigation. e. Be sensitive to the NOK and give a factual and logical explanation of the circumstances. Answer the “5Ws” (who, what, when, where, and why or how) and provide answers to any questions that the Family might ask, giving pertinent facts that will comfort the NOK. AR 638-8, Para 7–4. Review of letters of sympathy The BDE S1, parent unit CDR, or agency director will review all letters of sympathy for compassion, clarity, accuracy, and agreement with the facts reported on the INIT or most recent casualty report before they are sent to NOK. In cases of suspected or apparent homicide, the servicing judge advocate will also review the letter(s) before they are sent to the NOK. The preparing command will also provide a copy of the letter to the CAC, to be included in the permanent case file and for upload into DCIPS. AR 638-8, Para 7–5. Purpose of condolence letters Letters of condolence convey condolence on a Soldier’s or DOD and/or Army Civilian’s death from a higher level of command. Like letters of sympathy, letters of condolence should be written in a compassionate, clear, accurate, and sympathetic style. They do not describe the circumstances surrounding the death. All echelons of command, other than the commander who wrote the letter of sympathy, such as medical facility commanders and chaplains, while not required to prepare letters of condolence, may do so. Commanders who would normally send a letter of sympathy will send a letter of condolence when the NOK– (a) Was present at the time of death and knows the circumstances first hand. (b) Has been provided the details by some appropriate authority such as the local police. AR 638-8, Para 7–6. Mailing condolence letters No letters of condolence will be sent until after receipt of confirmation that all NOK have been notified. Do not mail any other letters of condolence until at least 24 hours after mailing the letter of sympathy. AR 638-8, Para 7–7. Review of condolence letters The BDE CDR will review the letter of condolence to ensure compassion, clarity, accuracy, agreement with the facts reported on the INIT or most recent casualty report, and compliance with paragraph 7–3. In cases of suspected or apparent homicide, the servicing judge advocate will also review the letter(s) before they are sent to the NOK. The preparing command will provide the CAC with an information copy of all letters of condolence. AR 638-8, Chapter 8. Purpose of letter of concern If they desire, commanders of personnel hospitalized and listed as VSI, SI, or NSI, may correspond with the Soldier’s NOK through a letter of concern. If they write, they must follow the procedures for preparing and reviewing letters of sympathy in

What would YOU change? SHOW SLIDE 29: WHAT WOULD YOU CHANGE?
NOTE: Ask the students for their feedback. Require students to search for Abraham Lincoln letter to Mrs. Bixby. Ask the students for their feedback.

Casualty Reporting/Tracking
(CONUS) X XX X (ASCC) X X (DIV/CORPS) X (BDE/Maneuver Area) Survivor Assistance Burial Honors Establish Casualty Working Group Issue Next of Kin Travel Orders BDE S1 X Submits DA Form 1156 within 12 hours of incident to CMAOD using DCIPS-CR Corps/Div G1 Submits DA Form 1156 within 6 hours of incident: DCIPS-PCR CMAOD ASCC G1 Submits DA Form 1156 to THEATER CAC within 8-10 hours of incident: DCIPS-PCR CLT THEATER CAC American CIV, all U.S. Mil, Allied Unit calls CAC if suspected death DA Form 1156 (Casualty Feeder Card, verified by FG) Complete DD Form 565 (Statement of Recognition) by leadership (if remains are viewable) Ensure DA Form 93/SGLV up to date S-4 procures remains pouches and PE packing material S1 Appoints SCMO S1 Appoints LOD Officer Letter of Sympathy/Condolence Submit Casualty Report: INIT, STACH, SUPP, PROG (from CLTs) PROG reports: NSI – Every 5 Days; SI/VSI – 24 hours until upgraded to NSI Unit Responsibilities CMAOD notifies the fallen comrade’s HS CAC AS SOON AS POSSIBLE; processes report using DCIPS-CM HRSC COD CLT Submits DA Form 1156 within 3 hours of incident: (NIPR) Tracking of Casualty Information Supports CSH, Mortuary Affairs Collection Points (MACP), ASCC, Corp/DIV HQs, HRSC Casualty Ops Div. Liaisons with units, MTF, & J1 Reviews Patient Status, takes over DCIPs database once patient is admitted HS CAC Casualty Notification is conducted in person to the Primary and Secondary NOK of all dead or missing Soldiers/Army Civilians between , 7 days per week VSI/SI/Wounded – CMAOD will provide telephonic notification to PNOK HS CAC notifies the Next of Kin (NOK) within 4 hours of receipt of information BN S-1 Click One: Point of Incident Click Two: BN S1 submits DA Form 1156 to BDE S1 within 3 hours Click Three: Unit responsibilities Click Four: BDE S1 submits DA Form 1156 within 6 hours of incident using DCIPS-PCR Click Five and Six: Corps/Div and CSH level CLTs compile and confirm supplemental reports from BN and BDE units regarding casualty Click Seven: CLT responsibilities Click Eight: Corps/Div G1 submits DA Form 1156 to Theater CAC within 8-10 hours of incident using DCIPS-PCR Click Nine: CLTs in the CSH, Theater CAC, and at the Mortuary Affairs Collection Point verify casualty information and provide updates as needed Click Ten: ASCC G1/Theater CAC submits DA Form 1156 within 12 hours of incident to CMAOD using DCIPS-CR Click Eleven: CMAOD responsibilities Click Twelve: CMAOD notifies HS CAC as soon as possible; process report using DCIPS-CM Click Thirteen: HS CAC notifies Next of Kin within 4 hours of notification from CMAOD Click Fourteen: Responsibilities of NOK notification Point of Incident CLT CLT MACP NOK CSH LEGEND: = Existence = Workload = DA Form 1156 movement = Casualty report = Verification = Supplemental reports and updates = Army Service Component Command = Brigade = Casualty Assistance Center SRC 12 ASCC BDE CAC COD = Casualty Operations Division CLT = Casualty Liaison Team CONUS = Continental United States CMAOD = Casualty and Mortuary Affairs Operation Division CSH = Combat Support Hospital DIV = Division HRSC = Human Resources Sustainment Center HS CAC = Home Station Casualty Assistance Center MACP = Mortuary Affairs Collection Point / Mortuary Affairs Command Post

Theater Casualty Timeline
Death Assign Casualty Assistance Officer (CAO) Casualty Document Article Reporting From Unit to DA Remains shipped to preparing Mortuary Notification To NOK Disposition Instructions by Person Authorized to Direct Disposition (PADD) Payment of Death Gratuity (72 hours) Letter of Sympathy/ Condolence Remains Shipped to Local Funeral Home Death Gratuity $100,000 (Entirely Tax-Free) CAC Arranges Escort CAC Arranges Burial Honors Official Identification by Medical Examiner CAC Provides Travel Arrangements for Family To Funeral SHOW SLIDE: Theater Casualty Timeline This is a graphic depiction of a Theater Casualty timeline. The timeline is event driven more so than time driven. Read and Review Casualty Document Article link CAO Assists Applying for Benefits Funeral Service / Burial Full Military Honors Officer in Charge (OIC) Pallbearers/Firing Party, Bugler, Chaplain Presentation of Flag(s), Playing of Taps Arrangement for Delivery of Personal Property

Expedite the following:
Posthumous Awards Expedite the following: Purple Heart Service Awards Achievement Awards Good Conduct Medal Combat Infantryman Badge Combat Action Badge SHOW SLIDE: Posthumous Awards DA Casualty will look at Soldier records to verify the awards the deceased Soldier has already received. Deceased Soldiers are also frequently recommended for posthumously awarded decorations. DA Casualty will process posthumous Purple Heart Award and service award (BSM) with Awards Branch at HRC. Posthumous awards approved in theater must be quickly processed and reported to HRC in time to be placed on the uniform and in the flag cases and presented to the family at the interment service. Ensure pending awards are reported in DCIPS. Some awards and badges, to include Good Conduct Medals, valor awards, and combat badges, must be initiated by the unit because of the nature of the award. For posthumous valor awards (BSM-V, SS, etc), the approval authority must consider the results of the completed 15-6 investigation. Military Awards Board (MAB) thoroughly reviews the 15-6 to ensure circumstances in the 15-6 support the award. Deceased first-term enlisted Active Component Soldiers, if otherwise qualified, may be awarded the Good Conduct Medal regardless of the time spent on active duty, provided the death occurred in the line of duty. NOTE: Ensure to obtain all supporting documents and when in doubt, call AHRC Awards Branch for clarification

Posthumous Promotions
Centralized Promotion System (SFC-SGM; CW3-CW4, CPT-COL) DA or State ARNG standing promotion list Semi-centralized Promotion System (SGT-SSG) Recommended by a local promotion board Decentralized Promotion System Unit-level “recommended” list If waiver allocation was required but not available, commander can request an exception to policy from HRC Posthumous promotions to 1LT/CW2 must have been approved by the proper authority prior to death SHOW SLIDE: Posthumous Promotions When a Soldier is on a standing promotion list and is killed the Soldier can be posthumously promoted. Posthumous promotions are honorary actions that make no difference in pay and benefits. (1) In centralized promotions, a Soldier is eligible for posthumous promotion when he or she is on an approved recommended list at the time of death. (2) In semi-centralized promotions, a Soldier must have been recommended by a local board, prior to death, for promotion to Sergeant or Staff Sergeant. (3) In de-centralized promotions, junior Soldiers must be on a unit-level “recommended” list for promotion at the time of death. If a waiver allocation was required but not available, the commander can request an exception to policy via to authorize a posthumous promotion to the next grade. (4) 2LT and WO1s must have 16 months time in grade and have been recommended for promotion by the proper authority prior to death.

Enabling Systems for Casualty Ops
Defense Casualty Information Processing System (DCIPS) Theater Medical Data Store TRANSCOM Regulation and Command and Control Evacuating Systems (TRA2CES) Deployed Theater Accountability System (DTAS)

Defense Casualty Information Processing System (DCIPS)
DoD system that provides all Services with a single, standard automated support system for: Casualty Reporting Mortuary Affairs Repatriation of personnel or remains Allows management of casualty and next of kin information Provides a journal to chronologically record a case history on each casualty Systems: DCIPS-CM (Case Management) – CMAOD level application DCIPS-CR (Casualty Reporting)- CAC level application DCIPS-PCR (Personnel Casualty Report) – Web-based application SHOW SLIDE: Defense Casualty Information Processing System (DCIPS) DCIPS is used by all services to send casualty reports electronically and at CMAOD level to maintain casualty information, such as information pertaining to line of duty, decedent’s next of kin information, burial, mortuary, and memorial affairs, and information about the disposition of the decedent’s remains. (1) DCIPS-CM (Case Management) - CMAOD Level application to manage the casualty assistance and mortuary affairs process in the aftermath of a casualty. (2) DCIPS-CR (Casualty Reporting) - Web-based casualty reporting system that will reduce the need for DCIPS-CF while providing reporting units real-time casualty and personnel information online. DCIPS-CF will remain for emerging theaters of operations and where network response is not adequate to support web-based reporting. (3) DCIPS-PCR (Personnel Casualty Reporting) – Web-enabled and will be used by theater personnel responsible for casualty reporting unless otherwise authorized higher-level permissions within DCIPS. DCIPS-PCR replaces DCIPS-CF. AR 638-8, para 2-10

Theater Medical Data Store
Web-based application used to view Soldier’s medical treatment information recorded on the battlefield Provides: Worldwide accessibility and visibility of Soldier’s deployed medical records Patient movement history and treatment records Search for patients using last name or partial SSN SHOW SLIDE: Theater Medical Data Store NOTE TO INSTRUCTOR: Online training is available at the URL provided on the slide. (Formerly JOINT PATIENT TRACKING ACTIVITY). The TMDS is a critically important application that will assist you in maintaining accountability and tracking your casualties. The main menu of the system is the log in menu and the location of training videos that you can use to train your Soldiers on the application. Access to TMDS is closely controlled due to the sensitivity of much of the information. Users must not give passwords to other personnel, including the HR specialist in the S-1.

TRANSCOM Regulation and Command and Control Evacuating Systems
This system is a web-based application accessible by the MC4 laptop and is used by transportation planners to support planning and documentation of patient regulation/movement in the theater of operations. Additionally, the HRSC COD uses this application to assist with the following: 1. Cross check all reports received and to capture any battle injuries that might have been missed. 2. A manifest report from TRAC2ES to see what patients are scheduled to fly from theater to LRMC for accountability. 3. If a casualty is listed as a battle injury and a casualty report has been submitted, follow-up is conducted with the reporting agency for initial casualty reporting. Note: Now tell the students the discussion will transition into an overview of all enabling system/applications used for Theater Casualty Operations by HRSC. Enabling Systems for Casualty Ops DCIPS, DTAS, EDAS, ITAPDB, MS Office Systems, TMDS, TOPMIS II, VSAT/CAISI, TRAC2ES, SPOT and JAMMS, FRED, FMS Web, eMILPO.

DTAS SIPR (Secret) Database of record for accountability (boots on ground) in the deployed theater of operations (DEPLOYED STRENGTH) Establishes and maintains personnel accountability in the Joint Operations Area (JOA) Tracks and reports visibility at all echelons for military and civilian personnel by name (SSN and DoD ID), unit, location, duty status, and time Extracts data from eMILPO and Theater Medical Data store ( 40

Casualty Notification and Casualty Assistance
SHOW SLIDE: Casualty Notification, Assistance and Disposition Note: Transition Slide

Casualty Notification
Process of informing the next of kin of Soldiers and Army Civilians who have been reported as a casualty. Casualty Notification is conducted in person to the primary and secondary next of kin of all dead or missing Soldiers and Army Civilians on behalf of Secretary of the Army Conducted by an Officer, Warrant Officer, or Senior NCO (SFC and above) in Class A Uniform between hours (requires two person team, second preferably a chaplain) DoDI , January 8, 2006, Change 1, August 14, 2009, pg 18 VSI/SI/wounded –CMAOD will provide Telephonic notification to PNOK for all VSI/SI wounded Soldiers and Army Civilians SHOW SLIDE: Casualty Notification The CNO notifies the Primary and Secondary NOK listed on the DD Form 93 (Record of Emergency Data) of an individual who has been reported as a casualty in a timely, professional, and dignified manner (goal of with 4 hours of CAC notification; PNOK notified before SNOK). The method of notification varies, depending upon the type of casualty and circumstances surrounding the incident. Notification is made in person by a uniformed Active Duty Soldier for deceased, missing, or DUSTWUN Soldiers. (Deceased, DUSTWUN, Missing – 4 hours; Injured or Ill casualties – 2 hours) If there is a chance that the NOK may learn of the casualty by other than official sources, the Director CMAOD may approve notification by the quickest means, normally the telephone. In such an event, a uniformed service representative will render official condolences (for death cases) or official expressions of concern (for missing or DUSTWUN cases) in person. The CAC should make every effort to provide a chaplain to accompany the CNO. When a chaplain is not available, a second Soldier will accompany the CNO on the notification mission. The CNO team represents the Secretary of the Army. The CNO team will be courteous, helpful, and compassionate toward the NOK while performing this sensitive mission. The CACs will ensure CNOs are trained and certified to perform this sensitive mission prior to conducting an actual CNO assignment. Notification through unofficial channels or family grapevines can cause undo hardship on the victims family and on other families in the unit. Commanders will ensure that notification procedures are strictly followed. Rear detachments are afforded the opportunity to make notification for wounded, injured or ill Soldiers. CMAOD will make any follow-up notifications required (e.g., change in condition, Soldier moved to another MTF). Rear detachments should be proactive in getting information about their Soldiers and passing it to the NOK – this is a chain of command issue. Rear detachments should actively keep track of families while the unit is deployed. NOTE: Discuss potential causes for delay of notification, to include: incorrect or missing information on DD Form 93; dysfunctional families; distances to PNOK and SNOK; time of day; NOK at work or on vacation. Discuss ways the unit can help the notification process / prevent delays. DoDI , January 8, 2006, Change 1, August 14, 2009, pg 18, Hours

Casualty Assistance Process of aiding the Primary Next of Kin and other persons receiving benefits during the period immediately following casualty notification. Casualty Assistance Officer appointed by CAC to help with: Disposition instructions Funeral arrangements Funeral honors Settle claims Survivor benefits (VA, SGLI) Personnel Effects Casualty Assistance Wizard SHOW SLIDE: Casualty Assistance Casualty assistance is always provided to those receiving benefits and/or entitlements in death, missing, or DUSTWUN cases, and where necessary, to those NOK who have need for ongoing exchanges of information with the Department of the Army (DA). The CAO provides these services. The main objectives of casualty assistance are– Assist the NOK during the period immediately following a casualty. Assist in settling claims and applying for and receipt of survivor benefits. (3) Assist in other personnel-related affairs. (4) Serve as the Army’s liaison to pass information relating to the Soldier or the incident between the Army and the family. Casualty assistance length varies greatly case-by-case. Therefore, there are no time limits on providing assistance. The person assigned casualty assistance duties will remain in contact with the NOK until all actions related to settling the decedent’s personal affairs have been completed and all benefits and entitlements have been applied for and begin to flow. The CAO and the family member must agree to the completion of all CAO responsibilities, and the CAC will verify this agreement. During contingency operations or for training-related casualties, the duties of a CAO may last 6 to 12 months or more. A case may have more than one CAO. (Example: if the PADD is different than the NOK; to parents if they are the SNOK). The CAO should be an active duty Soldier of equal or greater in rank to the casualty and a CPT/CW2/SFC or higher in rank. The Army has developed Casualty Assistance Wizard, a turbo-tax like software application to assist CAOs by automating the forms needed to apply for benefits. Casualty Wizard will also automate the forms needed for other aspects of casualty assistance (e.g., disposition form, requests for autopsy, etc).

Casualty Notification and Casualty Assistance Training
Available on the JKO SHOW SLIDE: Casualty Notification and Assistance Training The Army fielded its first standardized, web-based, mandatory training curricula for casualty assistance and notification officers on 1 November These new training products are the outgrowth of recommendations from the Army's Inspector General to Secretary of the Army Francis J. Harvey after completing an inspection of the Army's Casualty Program in January CMAOD develops the training. CACs execute the training for newly arrived personnel at each stationed. The web-based format enables Soldiers in remote locations 24/7 access to the same level and quality of training that was normally only available at key installations. Each installation CAC may supplement these standard training curricula with additional discussions, role-playing exercises, and information on resources and procedures applicable to the local geographic area. S1NET, the Joint Knowledge Online (JKO), hosts the site that provides training and assistance resources The training is also accessible through a link on the CMAOD webpage. CMAOD has also established the Families First Casualty Call Center, to answer families’ questions and provide long-term case management. The call center is Toll free and available 24/7. The three hour/3 module recertification training is received through the Joint Knowledge Online (JKO). It covers, casualty notification training, casualty assistance training and benefits and entitlements training. The on-line courses are for recertification only after the Soldiers has been certified through the CAC

Line of Duty Line of Duty Determination (LODD)
Hostile deaths given LODD by CMAOD Impact entitlements to medical, dental, or other benefits Critical for all USAR and ARNG injuries Condition that existed prior to service (RC) Line of Duty Investigation (LODI) Determine if disease, injury, or death occurred in the LOD Non-battle Deaths Due to negligence or willful misconduct or occurred under strange or doubtful circumstances Hostile Deaths require AR 15-6 Investigations SHOW SLIDE: Line of Duty Line of Duty Determination is the determination whether the Soldier’s or Army Civilian’s death or injury occurred in the line of duty or not. They are essential for protecting the interest of both the individual concerned and the U.S. Government where service is interrupted by injury, disease, or death. A person who becomes a casualty because of his or her intentional misconduct or willful negligence can never be said to be injured, diseased or deceased in the LOD. Such a person stands to lose substantial benefits as a consequence of his or her actions; therefore, it is critical that the decision to categorize as not in the LOD only be made after following the policies and procedures in AR Line of Duty determination are particularly important for USAR and NG Soldiers, even for apparently minor injuries, to ensure they receive the benefits and compensations they are entitled to. HRC takes final action on ALL death cases and ALL non-death cases that result in an adverse determination. There are two types of LOD: Formal and informal FATAL TRAINING/OPERATIONAL ACCIDENT (1) Briefing Team (at a minimum) (2) 06-Level Commander (3) Legal (4) Chaplain (5) NOK CAO

Line of Duty Investigation
Informal Investigation Level Action Time period MTF Commander Complete Section 1, DA Form 2173 5 calendar days after the incident Individual’s unit commander Request DA 2173 from MTF NLT than 10 days after the incident Complete Section 2 of DA Form 2173 NLT 30 calendar days after the incident Appointing Authority Review the LD and appoint an IO NLT 35 calendar days after the incident Investigating Officer (IO) Conduct investigation and complete DD Form 261 NLT 50 calendar days after the incident Final Approving Authority Review the LD and sign DD Form 261 40 Calendar days after incident AR Line of Duty Policy, Procedures, and Investigations Informal Line of Duty Investigations may be conducted when: When there is no evidence of misconduct or negligence is indicated A formal investigation may only result in an In Line of Duty Determination Unit Commander and MTF will ensure 2173 is completed in its entirety and determine formal or informal Informal must be approved by the appointing authority with concurrence memo Most informal investigations will require autopsy/toxicology and/or police report in order to rule out misconduct Briefly highlight the timelines associated with each level. Ask the students if they have ever experience any problems with the investigation procedures or timelines.

Line of Duty Investigation
Formal Investigation Level Action Time period MTF Commander Complete Section 1, DA Form 2173 5 calendar days after the incident Individual’s unit commander Request DA 2173 from MTF NLT than 10 days after the incident Complete Section 2 of DA Form 2173 NLT 30 calendar days after the incident Appointing Authority Review the LD and appoint an IO NLT 35 calendar days after the incident Investigating Officer (IO) Conduct investigation and complete DD Form 261 NLT 50 calendar days after the incident Review DD Form 261 NLT 65 calendar days after the incident Final Approving Authority Review the LD and sign DD Form 261 75 Calendar days after incident AR Line of Duty Policy, Procedures, and Investigations Formal Line of Duty Investigations must be conducted when: Injury, disease, death, or medical condition that occurs under strange or doubtful circumstances or is apparently due to misconduct or willful negligence. Injury or death involving the abuse of alcohol or other drugs. Self-inflicted injuries, suicide or possible suicide. Injury or death incurred while AWOL. Injury or death that occurs while an individual was en route to final acceptance in the Army. Briefly highlight the timelines associated with each level. Ask the students if they have ever experience any problems with the investigation procedures or timelines.

Practical Exercise Lead-in: Inform the students that their final evaluation will consist of a test, group project (if not completed) and a instructor evaluation of the entire casualty lesson. Note: Reemphasize that there are three requirements that determine the final grade for this lesson.

Terminal Learning Objective
ACTION: Coordinate Deployed Casualty Operations CONDITIONS: Given classroom instruction, AR 638-8, (Army Casualty Program), AR (Line of Duty Policy, Procedures, and Investigations), AR (Care and Disposition of Personal Effects), FM 1-0 (HR Support), ATP (Theater Level-HR Support), Army Mobilization and Deployment Reference (AMDR), and Operational Environment (OE) variables and actors. STANDARD: The students will be assessed within 80% accuracy during the following learning activities: Define casualty operations policy. Identify organizational responsibilities for casualty operations. Communicate the casualty reporting process. Identify the principles of casualty notification, assistance, and disposition.

HR Plans and Operations Course

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HR Plans and Operations Course

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