1. Field Force Automation System
TrackOX
Field Force Automation System
Mitsaus Confidential

2. Trackox is a mobile Field Force Management Solution that helps manage your field operations in real-time. Trackox provides visibility from “the Road to the Board” with features like jobs & scheduling, location & tracking, forms and more.
Idea came by looking at Shopfy, build a bazaar, and experience at Expedia.

3. At it’s core is cutting edge tracking technology.
What
At it’s core is cutting edge tracking technology.
Intelligent features to enable the use of tracking in real word scenarios.
Real-time Tracking & Monitoring
Get a bird’s eye view of your fleet’s whereabouts always, even when they’re offline.
Reports and Analytics
Understand, optimize and increase efficiency of your field using detailed and curated repots.
Easy Workflow Management
Custom Tailor your job workflow to perfectly suite your need.
Support
Regular product training and dedicated support to help you make best of our offerings.
Support text Leona
Modular Design.
We’ll work with you to mix and match modules so you only pay for and use what makes sense for your core function
Real-time Notifications
Sms, or In-app notifications at real-time based on job activities of agents.

4. Plug and play / No Lock In Efficient battery and data Use
Why
TrackOx will revolutionize management of your field force
Make the best of your resources with smart real-time view of the filed
Increased Efficiency
Agent app can perform all the critical functions offline.
Offline Access
Reports which gives you the information you want and how you want it
Curated Reports
All the documents and artifacts related to jobs easy to access and find all in one place.
Easy Documentation
Detailed and exhaustive list of data points helping you understand and predict patterns .
Intelligent Insights
Pick and choose form host of add-on’s to ensure you get exactly what you need
Personalized
Great UX ensuring people require little or no training to start use the service.
Ease of use
Solution designed to enable you to start using the service immediately . Also move out on the off chance immediately if we fail to impress.
Plug and play / No Lock In
Pricing to suite everyone's need be it a small team or an enormous organization
Intelligent pricing
The app is highly optimized to give your data and battery the best millage.
Efficient battery and data Use

5. The Problem
Accurate and dependable tracking app for Field Force not available.
Auto assigning jobs and tracking them in real time not available.
Difficult to manage entire Field / Service teams manually.
No visibility of the Jobs.
Reports & analytics not available.
On-field attendance system with location not available.
Inefficient field force leading to higher costs and dissatisfied customers. 
Difficult to carry books and invoices on field and maintain it.
Path history and Time stamping for every activity.
Every month companies lose about 52 man hours/month/executive due to the inefficiency in work.
You are losing Rs.72,000/- per year.

6. The Solution App for the Field / Service teams.
Schedule a Service/ Break down / Installation / AMC jobs every day for Field / Service teams.
Collect job reports with photo and signature of the customer.
Real time tracking of Jobs and Field / Service teams with reports and analytics.
Recording every activity of the Field / Service teams with job details, path history, time and location stamping.
Manage / view PAN India services in single platform.
Create automated AMC service jobs periodically.
Increase productivity and optimise.
Issue bills/invoices.
API integration with any ERP, CRM SAP etc.
Customer feedback forms.
Create loyal customers with tech enabled field / dispatch teams.

7. Complete job lifecycle
Solution Workflow
Complete job lifecycle
Job is created
Dispatch Job is created on the dashboard/excel upload and automatically sent to the field /dispatch agent or Driver
Agent

8. Customer Notification Customer Notification
With Job ID
Form Used to collect details to create job
Job Assignment
Algorithm
Job assigned based on the type and location, within predefined teams.
Agent
Notification
delivery
retailer 1
details
of delivery
Invoice
Job Started
Admin
Notification
Customer Notification
and tracking link

9. Job Details stored in your database
Data points gathered on the job. Can be modified to suite each job types.
Location
Time
Stamp
capture
photo
Note
Job Ended
Admin
Notification
Customer
Notification
Job Details stored in your database
SUCCESS
The data points captured and notifications can be changed as needed.
The data collected at the end in your database can be used to create/report to acceptance of delivery. Clear and detailed data empowers you to analyze and gain insights. We can integrate to any ERP, CRM and other softwares which currently are in use.

10. TrackOx helps your companies engine run effectively and efficiently
Key Benefits
TrackOx helps your companies engine run effectively and efficiently
Reduce Fake Jobs
Efficiency
Real-time information and smart information helps to gets work done- faster and better
Detailed information about each job helps to isolate fake jobs.
Location tracking makes it harder to create fake jobs
Customer Experience
Optimize
Better customer turnaround time and customer experience with tracking, and assemble job info.
Optimize your resources to get the best out of everyone. Reduce call centre and field agents.

11. Field Services
How TrackOx can help increase efficiency of field services
ASSIGN
TRACK
REPORT
DISCOVER
INFORM
SERVICE
Add info about customer delight 01 02 03 04 05 06
End customer can create a service request by filling form sent through sms.
Job is automatically assigned to an nearest agent.
Information regarding the job appears on agent app. Client gets notified about the agent assigned.
Admin can track the agent real-time. Client can track using the link provided in notification.
Agent documents the problem of machine as text or images., performs the service.
When service is done the collected data is presented as report..
Every step throughout the journey is documented along with time stamps to help understand the agent activity. Helping to understand how to increase efficiency by reducing non productive events. Documentation with image as proof helps in increasing client delight . Documentation also helps in keeping service record and preempting the next service required.

12. Getting started with TrackOx is effortless
How
Getting started with TrackOx is effortless
Based on business requirement TrackOx Team will help create job templates for each job type. These can be added and modified by your team at will.
Create Job Types
Input team info :Name phone numbers and other relevant info to create unique ID. Your team can add and remove as and when needed.
Add Team
Apps are installed on the Agent phones. App can be installed from Google store.
Install Apps
Our design ensures that almost no training is required. To be prudent a quick training is provided to users.
Training
The process ensures that you can start using the solution quickly. And if desired without any assistance.
Start Using

13. Rs. 600/- per Agent/Month Pricing No Setup Cost Free Dash-board
No Lock-in
Rs. 600/- per Agent/Month

14. Agent Mobile Map

15. Agent Mobile Map

16. Agent Mobile Map

17. Thank You Mitsaus Technologies Pvt Ltd
#579, 32nd ‘D’ Cross, 10th Main, 4th Block,
Jayanagar, Bangalore M:
Contact Us
trackox.com
Mitsaus Technologies Pvt Ltd
Confidential