1. NA HP Partner Portal Tour
Welcome to HP Partner Portal

2. Included in this tour: Overview Access to the HP Partner Portal
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Included in this tour:
Overview
Access to the HP Partner Portal
Forgot Password
Partner Portal Administration
Site Navigation
Portal Support
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3. A resource for HP Partners
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A resource for HP Partners
The HP Partner Portal is a resource tailored to our authorized channel partners, providing comprehensive information and an assortment of powerful tools that can be used to drive your business forward. The site addresses the unique needs of HP partners by providing a means of doing business with a wide array of useful tools.
It’s a source of comprehensive information for:
News
Products
Programs
Pricing
Promotions and much more
The HP Partner Portal is a resource tailored to our authorized channel partners, providing comprehensive information and an assortment of powerful tools that can be used to drive your business forward. The site addresses the unique needs of HP partners by providing a means of doing business with a wide array of useful tools.
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4. Marketing and sales tools and information
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Marketing and sales tools and information
Marketing, pre-sales and post-sales information
Customized pages based on your contract with HP and your program participation
Seamless access to other HP partner tools and applications
The HP Partner Portal web site provides nearly everything you need to do business with your clients and to partner with HP.
From marketing and sales tools, to programs and policies, the site customizes the content to match your business need and relationship with HP.
The site also provides you with seamless access to other partner sites such as solutions- and services-related sites.
urls: (US)
(Canada)
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5. Types of Users Portal User Partner Portal Administrator (PPA)
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Types of Users
Portal User
Has access to all site’s content with the exception of management information
Partner Portal Administrator (PPA)
Authorized to maintain company profile and manage user access rights
Partner Portal Management User (PPM)
Has access to restricted information e.g. purchase price, order status
There are different levels of User responsibilities, or levels of access to the HP Partner Portal:
As a general Portal User, you will have access to all of the site’s content, with the exception of management information.
The other types of users include:
Partner Portal Administrators, or PPAs, who are authorized to maintain company profile information, create new users, and manage user access rights.
Portal Management Users who are able to view sensitive data on the portal such as purchase pricing and order status.
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6. How to obtain a Partner Portal Account
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How to obtain a Partner Portal Account
Two options available:
Self-register
Company’s Partner Portal Administrator (PPA) can set up
Benefit of having your PPA set up your account:
The PPA can assign either PPA or PPM responsibilities to your account
Contact Partner Portal Support if you do not know who your PPA is
A person can obtain a Partner Portal account by one of the following two options:
Self-register on the Partner Portal
Have your company’s Partner Portal Administrator, or PPA, set up the account
The benefit of having the PPA set up your account is that the PPA can provide you with one of the two higher levels of access (PPA or Portal Management User). If you do not know the identity of your PPA, contact the HP Partner Portal Support team to request this information.
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7. Forgot Password/Forgot User ID
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Forgot Password/Forgot User ID
Forgot Password feature allows you to initiate a password reset
Forgot User ID allows instant recovery using your address for verification
For Portal Users, the process is immediate with no waiting for an response. For PPAs, a more secure process is in place and they will receive an with the process to follow.
Note: These links are available on the sign-in page. Use this process prior to contacting support.
For individuals who already have Partner Portal accounts but do not remember the user name or password, Partner Portal provides a feature which will enable those users to initiate a password/user id reset directly from the site. This allows Users to complete the change without having to contact support, and allows general portal users to complete the change entirely on the site.
It is important to note that there is a more secure version of the Forgot Password/User ID feature for PPAs. Once a PPA clicks on Forgot Password or Forgot User ID, he or she will receive an with further instructions. This ensures that only the rightful owner of the address on file is able to reset the password for a PPA.
We recommend using this function to reset your password before contacting the support team.
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8. Left Navigation Panel - Welcome page
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Left Navigation Panel - Welcome page
Once you have successfully logged into HP Partner Portal, you will notice the left navigational panel.
The left navigation panel provides “anytime” access to content categories including logistics, prices, products, programs, services, support, and more
The HP Partner Portal web site provides a wealth of resources, both sales and marketing and technical.
From the left navigation panel you can:
View your technicians’ certifications or become an HP Certified Professional by accessing the resources available under Train and certify
Track your orders and report sales using Logistics tools
Access marketing tools and partner insignia files from the Marketing Toolkit
Access the Standard Pricing Viewer or other price lists from the Prices page
Access the Product Catalog to download a product data sheet or other product content from the Products page
View program guidelines, eligibility criteria, and access marketing and sales programs from the Programs page
Look up current promotions
Attend a sales or technical training course.
Access service and support information.
And more 8
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9. Preview of Logistics page
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10. Preview of Marketing Toolkit page
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11. Preview of News page
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12. Preview of Prices page
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13. Preview of Products page
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14. Preview of Programs page
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15. Preview of Promotions page
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16. Preview of Services page
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17. Preview of Solutions & Segments page
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18. Train & certify – pre-login and after-login (once certified)
Pre-login view
After certification is achieved, this is your view
Preview of Train & certify page
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19. “My Account” page Access your personal profile and company profile
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“My Account” page
Access your personal profile and company profile
-View your company’s program participation
-PPAs can apply for additional programs and addenda
-Users can update their personal information and subscriptions
-PPAs can manage contacts and users for each company location
-View the Location Id for your company location.
The My Account page allows you to view and manage your Personal and Company profiles. From this page you can:
View your company’s current program participation
PPAs can apply for additional programs and addenda
Users can update their personal information and and news subscriptions
PPAs can manage contacts and Users for each company location
The My Account page also displays a section titled My Company Identifiers. This is where you will be able to view the Outlet ID and Location Id for your company location. 19
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20. Partner Portal Administration
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Partner Portal Administration
Self-management of personal and company profile is done via the My Account page.
Available to all Users:
Update My Personal Profile
Available to PPAs:
Manage my Company Profile Information
Updating a User’s responsibility
Adding a new User
HP Partner Portal allows users to self-manage profile information directly from the site. Key self-management features are available from the My Account page.
All users can update their personal profile
PPAs can manage the company profile, update users’ profiles, and add or deactivate Users
Reference materials and step by step instructions are available for download from the Partner Portal Orientation section of the Partner Portal Welcome page.
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21. Click “Contact HP” link from any page
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Click “Contact HP” link from any page
US Phone support
CA Phone support
Portal support
The HP Partner Portal is your web site, and we want it to meet all of your needs.
Should you have any questions or need additional assistance along the way you may need to contact HP.
You can contact our Partner Support representatives by clicking the “Contact HP” link in the upper left hand corner of every portal page.
For support you can choose our Portal Support team by clicking on the “HP Partner Portal” link
For other types of partner related questions, including portal support, you can call our Partner Support phone teams 21
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22. Top Reasons to use HP Partner Portal
Earn every dollar from current promotions and SPIFs
Ensure your participation
Understand value to you and your company
More training, more sales
Train and certify; showcase your credentials to customers
Vast web-based training library, “train on your terms” days, evenings, weekends
At the end of the day, it all comes down to the revenue. Maximize points and you will likely maximize your commission. Participate in the success of your company and enjoy the collective benefits what ever form they may take.
The first step is to be sure you are aware on a weekly basis of every promotion and SPIFF being offered by HP. Don’t rely on s, announcements or word-of-mouth; be the master of your own destiny, proactively visit the HP Partner Portal and chart your own course to success.
You cannot sell well what you do not know well. In today’s competitive environment, being able to position an HP solution correctly based upon customer needs as well as showing your command of it may very well make the difference between a win and an ‘also-ran.”
Use the extensive library of training classes available from HP on the Partner Portal and become the “trusted advisor” as you transform prospects to customers and customers to clients. HP offers training on your schedule; instructor led, web based instructor led, or pre-recorded webinars as well as self paced training developed by industry training development experts. Showcase your successful training completion to your customers by displaying them on your business cards or company communications. 22
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23. More reasons to use HP Partner Portal
Keep your “tools of the trade” up-to-date
Product Bulletin
Pricing tools
Configuration tools
Solution sizers
Reference documents
Customer presentations
Maximize your “valuable selling time”
There are only so many selling hours in the day. HP provides you with sales and information tools for download that save you time researching product information, prices or configurations. These tools save you time, time that can be used making an extra prospecting call or two. Or, perhaps finishing that proposal a day early and send it to the prospect at just the time they are doing the first review of early responders.

24. Thank You for Partnering with HP!