1. Test Information Distribution Engine (TIDE)
Manage Users
The purpose of this presentation is to provide information on how to Add, Upload, View and Edit new users into the Test Information Distribution Engine, also known as TIDE. Users that have been previously added to TIDE do not need to be added again each school year.
Regardless of whether your district is participating in computer-based testing or paper-based testing, users should be added at the appropriate time throughout the school year. Always refer to the administration-specific District Test Coordinator Important Tasks Checklist posted on the AzMERIT portal for guidelines on when to add users.

2. The Users Menu
The Users menu can be found in the Preparing for Testing section of the TIDE dashboard
You can select one of three tasks from the Users menu: Add Users, View/Edit/Export Users, and Upload Users

3. Add Users
First we will go over the Add Users task. Use the Add Users feature to add one new user at a time. To access the Add Users page, click on the Add User Task from the menu

4. Enter new user information
Add Users
Enter new user information
To add a new user, first select the user’s role from the drop-down menu.
Depending on your login information, the State and District fields will be pre-populated.
If adding a school-level user, select the appropriate school from the School drop down menu
Enter the user’s address. This will become their Username, and will be used to login to AIR’s systems.
Next, enter the user’s first and last names. You may also enter a phone number for the user, though it is not required.
Click the Save button to add the user.
Please note: If you click the Cancel button, the form contents are cleared and the user will not be saved.

5. View/Edit/Export Users
Now we will go over the View/Edit/Export Users task. This feature is meant for users that already exist in TIDE. To access this page, click on the View/Edit/Export Users task from the menu.

6. View/Edit/Export Users
View/Edit/Export Users landing page
Here you see the View/Edit/Export Users landing page. To begin this process, first search for one or more of the desired user records. Select the role from the drop down menu. It is possible to view all roles in a district or school, depending on your user role.

7. View/Edit/Export Users
Enter/select search criteria
Once you select the role, the State, District and School fields will be displayed
If searching school level users, select the school from the School drop down menu.
If you are searching for a single user and you know their address, you may enter it in the Address field.
Similarly, you may enter a first name, last name or phone number, to locate a user’s information. These fields are optional and may be left blank.
If you want to filter your search further based on whether the users have completed the Test Administrator Certification Course, you can use the radio buttons in the TA Certified field.
After entering your desired search criteria, click the Search button.

8. View/Edit/Export Users
Search results table
After clicking the Search button, TIDE will return a list of one or more users that match the criteria entered in the Search users panel.
Each column may be re-sorted by clicking on the column header.
If the returned list is long, and you want to search for a particular user within the list, you may start typing their first name, last name, or address in the Search field at the top right of the table; if there is an exact match, TIDE will display that record
To edit a user record, click on the pencil icon next to the users information.

9. View/Edit/Export Users
Edit a single user
Once you have selected the user you wish to edit, you may make changes to their information as needed; click the Save button to confirm your changes.
To change the address of a user, the user will need to be deleted and then re-added with the correct address.
Click the Cancel button to return to the results list.

10. View/Edit/Export Users
Select user(s) to export or delete
You can also export a list containing one or more users to Excel or a CSV file.
Select the users to export by clicking the check box in the lefthand column for each record.
Click the Export file button on the left just above the table and select the file format
The file will open automatically and you can save or print the file as needed.

11. Upload Users
Now we will go over the Upload Users task. This feature is used to upload several users into TIDE at one time. The upload file can also be used to delete existing records in TIDE. To access this page, click the Upload Users task from the menu.

12. Upload several users at once
Upload Users
Upload several users at once
The first step in uploading users is to download the template that will be used to add or delete the users.

13. Sample Upload User Template
Upload Users
Upload User Template
Sample Upload User Template
The first image shows the blank User Upload template.
The second image shows a sample of a completed upload template. Once the upload file is completed, save it to your computer or local network.

14. Upload Users
When you are ready to start the upload process, click the Browse button to choose the file you want to upload. Once the file has been selected, click the Next button to continue.

15. Preview file before uploading
Upload Users
Preview file before uploading
You will now be able to preview each of the records in the file you selected to confirm that it is the correct one. If the file is correct, click the Next button. If it is not the correct file, or the information within the file is incorrect, click the Cancel button to return to the Choose File page to select a new file.

16. TIDE validates the records
Upload Users
TIDE validates the records
If your file has an error, TIDE will display a warning symbol in the field where the error is occurring.
In this example, the record for Carol Williams has an error because no role was entered for this user.
You can either continue to upload the file without the record by clicking Continue with Upload, or you can click on Upload Revised File or Cancel to return to the file upload page. You can fix the error in the file, and then re-upload the file.

17. TIDE validates the records
Upload Users
TIDE validates the records
Once the file is free of errors, and you continue through the upload process, the validation page will indicate how many records will be committed to TIDE. To commit the file, click the Continue with Upload button.

18. TIDE commits the records
Upload Users
TIDE commits the records
TIDE will display a confirmation once the records have been committed successfully.
You may click the Upload New File button to return to the file upload page, or you may navigate to another section in TIDE using the navigation bar.