1. Leading with Emotional Intelligence- Building Your Connection
Val Boudreau - EANE

2. EI What will we cover… IQ What is Emotional Intelligence?
Emotional Intelligence Competencies
Building Emotional Intelligence - You
Leveraging Emotional Intelligence
Building Emotional Intelligence – Team
Action Plan IQ EI

3. What is Emotional Intelligence?
Self Awareness
Self Management
Social Awareness
Relationship Management

4. Self Awareness

5. Self Management

6. Social Awareness

7. Relationship Management

8. Competencies to Build Self Management: Self Awareness:
Emotional Self Awareness
Self Management:
Self-Control
Adaptability
Achievement Orientation
Positive Outlook
Social Awareness:
Empathy
Organizational Awareness
Relationship Management: Influence
Coach & Mentor
Conflict Management
Teamwork
Inspirational Leadership

9. Building Your Emotional Intelligence

10. Leverage Emotional Intelligence
Developing High Potentials Managing Difficult Conversations Hiring and Leading Others

11. Building Emotional Intelligence - Team
Begin on Day One
Invite Your Team To Challenge You
Turn Regular Feedback into a Habit
Reward Initiative -- not just Wins
Share Ownership for the Outcome (good, bad, in- the-middle)

12. Try It Out Read the scenarios
Determine what’s missing/can be done differently
Share with a partner

13. Action Plan
What will you bring back?

14. Emotional Intelligence for Supervisors and Managers
15% discount for you and your employees to attend
Tuesday, April 10
EANE – Agawam
Contact EANE Office directly to register!