1. Receiving verifies the Advance Shipping Notice (ASN)
Chapter 1 - CLT
Product Receiving
Inbound trucker calls
warehouse for a
delivery appointment
and provides
info about the cargo
Receiving verifies the
Advance Shipping Notice (ASN)
and confirms it with
the information provided by the trucker
Trucker arrives and is assigned to a
receiving dock door

2. Vehicle is safely secured at the dock (dock locks & chocks)
Chapter 1 - CLT
Product Receiving
Vehicle is safely secured at the dock
(dock locks & chocks)
Trailer seal is inspected
and broken in the
presence of a carrier representative
Load is inspected
and either
accepted or refused

3. Unitized merchandise is unloaded merchandise is unloaded
Chapter 1 - CLT
Product Receiving
Unitized merchandise is unloaded
Floor loaded and loose
merchandise is unloaded
All unloaded material is staged for
count and final inspection

4. Proper documentation is made for all damaged material
Chapter 1 - CLT
Product Receiving
Proper documentation is made
for all damaged material
Load is positioned for storage
in an assigned location