1. Cisco’s Intelligent Automation for Cloud
Chris Ronderos – Systems Engineer

2. Business Drivers for Private Cloud
Lack of agility
High cost of provisioning
Business-IT dissonance
Reduce Provisioning Times for New Services
Improve IT-Business Alignment
Provisioning for Peak Loads
Low capacity utilization
Overcrowding of datacenter
Labor-intensive, manual processes for service management
Move towards Proactive SLA Management
Need for Centralized Control and Governance across Infrastructure
High error rates due to disconnected processes
Infrastructure sprawl
Reduce Capital Costs: Flexible Repurposing of Resources
Long Provisioning Times for New Services
Also applicable to changes in services
Example: application development and testing
Another impact: these groups start looking at public clouds, create internal dissatisfaction with IT, don’t realize security/compliance issues with public cloud.
Need to Provision for Peak Loads
Examples:
Disaster recovery – assets largely idle, need to leverage infrastructure
Decision support systems – large data sets, high peaks and troughs
ERP/CRM – end-of-month/end-of-year seasonality
VDI – day/night fluctuations, temporary projects

3. Elements of Private Cloud Computing
Self-Service Interface: Provides ability for users to order and track metered services
Service Delivery Automation: Automates provisioning and meters usage of services
Resource Management: Resources are provisioned and managed as per service needs
Operational Process Automation: Automates operational processes such as user management, capacity management, service level management, service desk integration, alerting…
Lifecycle Management
Definition of Private Cloud Computing for purposes of this presentation: Cloud infrastructure and processes for the exclusive usage of one enterprise/entity, hosted within the scope of the enterprise, and encompassing physical as well as virtual resources.
Basis of this diagram is in Gartner’s document: Q&A: The Many Aspects of Private Cloud Computing authored by Thomas Bittman in October 2009 in response to the question ‘What are the basic elements of a private cloud service?’
Lifecycle Management of Cloud Services

5. Cisco IA Cloud at Work Standardized IT Offerings
Define and Publish Standard Options
Architecture & IT
Management
Review Offerings,
Get Quotes
Self-Service
Developers
Self-Service IT Storefront
Report
Consumption
Tracking for Pay-Per-Use
Chargeback
or Showback
Policies &
Governance
Approvals & Controls 5
Security
Ops DR
Network
Storage
Orchestrate Delivery
Process Coordination
Automation via CISCO Orchestrator
Lifecycle Management

6. Potential Customer Future State
End Users
Self-Service and Governance
Automation and Tracking
Standardized, Repeatable Services
Shorter Cycle Time,
Faster Service Delivery
Visibility for
Showback or Chargeback
Service Lifecycle Management
Compare Service Tiers and Options
Yes
Guided Shopping ‘Wizard’ No
Online Catalog
of Services
Policy-Based Controls
Process Orchestration
Service Requests
Rich Interactive Forms
Role-Based
Access Control
Ordering and Approvals
Status Updates

7. Approvals, Policy Controls, Governance
9/17/2018
Approvals, Policy Controls, Governance
Self-service ≠ Free-for-all
Enforce role-based and policy-based controls for self-service
Guide user requests to the right solutions to meet their needs
Ensure proper platform, security profile, build procedures, compliance, etc.

8. CITEIS – Cisco's Internal private cloud built on our software
A Framework for Providing Infrastructure as a Service
Design it
Where can we put it?
Procure it
Install it
Configure it
Secure it
Is it ready?
Architect it
Architect it
Design it
Where can we put it?
Procure it
CITEIS
Install it
Configure it
Secure it
Automated Self-service
On-demand
Manual
Is it ready?
Before CITEIS
After CITEIS
Machine-oriented
Manual provisioning
Hard to control utilization
Service-oriented
Self-service; automated provisioning
Elasticity (capacity-on-demand)
High provisioning & ops cost
Extended provisioning time
Configuration risk
Optimized provisioning & ops cost
Rapid provisioning
Increased Resiliency and Availability

9. Self-service, self-managed personal infrastructure on-demand.

10. An Easy-to-Use Ordering Process
Provide configurable, interactive forms with requester and customer account information pre-populated for users.
Dynamic pricing information is available for chargeback and showback environments.
So I’ll show you a very quick and simplistic snapshot of what i’m talking about.
Once you’ve browed through the catalog of available services and you do chose to “Order” - in this case what C&W calls a flexible instance, you get a simple and easy-to-use order form. The form is pre-populated with the users information.

11. Cisco Tidal Enterprise Orchestrator
Sample Workflow for UCS (System Awareness)
UCS Event trigger, could also be based upon a UCS Fault like a failed NIC
Web Based Approval
Request Auto Generated
VMware adapter takes action on the ESX host
Shut Down UCS Server through UCSM
Move the Service Profile to an available blade
Boot the UCS Server through UCSM
VMware adapter takes action on the ESX host

12. A sample of a few Cloud Adapters…