1. Guiding Principles Category Principle Quality & Safety
A primary driver for decisions regarding the EHR will be to advance the quality and safety of patient care.
Lahey established patient safety standards and industry-specific benchmarks will be used to guide decisions.
Design
Future state models for care delivery, including the supporting data definitions, content and workflows, will be built on new and common approaches that are based on the Epic Foundation (formerly Model) System.
Patient Experience
Available EHR functionality will be leveraged to enhance the patient and family experience.
Standardization
Lahey’s ability to deliver the highest quality of care will be optimized by reducing unnecessary variation in clinical practice and workflow processes.
EHR Adoption
The EHR and its functionality, including CPOE, will be universally adopted by clinicians at Lahey and will be used as designed consistent with Meaningful Use, patient safety, and other regulatory requirements
Decision-making
Decisions regarding the EHR will be made within the EHR governance structure, in a swift and timely manner, that supports both enterprise-wide and multi-specialty perspectives; the decision process will be transparent and have clearly delineated lines of communication.
Efficiency
The system will be optimized to make sure the right people are doing the right work, supported with the right resources enabling Lahey Health to meet its business imperatives.
Colleague Engagement
Lahey will support EHR activation through providing adequate resources, training and support for colleagues.
Colleagues will be involved throughout the implementation including the design process as appropriate.
System Availability
Lahey will commit the necessary resources to deliver the highest levels of EHR system performance and availability.
Care Collaboration
The EHR will support care collaboration among clinicians, across Lahey affiliates and partners, as well as other external organizations.