1. QUALITY MANAGEMENT Chapter 8 iso 14000
Dr. Rosmaini Tasmin Faculty of Technology Management and Business UTHM Johor

2. Introduction
ISO is a global federal of 118 countries headquartered in Geneva, Switzerland.
ISO is to promote the development of standardization to facilitate the international exchange of goods and services, and to develop cooperation in intellectual, scientific, technological and economic activity.
ISO publishes standards that set criteria for film speed, data stored on ATM and credit cards, etc.
ISO systems standards is based on a total quality management (TQM) approach, where systems and processes are critical, in turn resulting in a quality product.

3. Why ISO 14000? N
BYPRODUCTS???

4. Why ISO 14000? N

5. ISO 14000
ISO is a series of voluntary international standards on environmental management.
It was developed under ISO Technical Committee 207, for addressing six aspects of environments:
- Environmental Management Systems (EMS)
- Environmental Auditing & Related Investigations
- Environmental Labels and Declarations (EL)
- Environmental Performance Evaluation (EPE)
- Life Cycle Assessment (LCA)
- Terms and Definitions (T&D)

6. ISO Origins
The Rio de Janeiro Summit or Declaration on the Environment, in 1992
Strategic Advising Group Env. proposed for:
- SC1: Environmental Management Systems (ISO /14004)
- SC2: Environmental Auditing and Related Environmental Investigations (ISO 14010, 14011, 14012)
- SC3: Environmental Labeling (ISO14020 series)
- SC4: Environmental Performance Evaluation (ISO series)
- SC5: Life Cycle Assessment (ISO series)
- TCG: Terms and Definitions (ISO series)

7. ISO Certification

8. ISO Concerns
Five chemically related Halogenic elements, fluorine (F), chlorine (Cl), bromine (Br), iodine (I), and astatine (At).

9. ISO Orientations
ISO series consist of two major groups: (1) organization oriented standards and (2) product oriented standards.
OOS provides comprehensive guidance for establishing, maintaining and evaluating an environmental management system (EMS).
POS concerns with determining the environmental impacts of products and services over their life cycles, and with environmental labels and declarations

10. Benefits of ISO 14000 Increased Profits Best Practice Operations
Marketing
Regulatory Compliance
Social Impact

11. More Benefits of ISO 14000 • Assuring customers of commitment to
demonstrable environmental management
• Maintaining good public or community relations
• Satisfying investor criteria and improving access to
capital
• Obtaining insurance at reasonable cost
• Enhancing image and market share
• Meeting vendor certification criteria
• Improving cost control
• Conserving input materials and energy

12. Key Elements ISO 14001 EMS (1) • Environmental Policy
The environmental policy and the requirements to pursue this policy via objectives, targets, and environmental programs
• Planning
The analysis of the environmental aspects of the organization
• Implementation
Implementation and organization of processes to control and improve operational activities that are critical from an environmental perspective

13. Key Elements ISO 14001 EMS (2) • Measurement & Evaluation
Mechanism of audit for SOP & MOP vs. Actual practices.
• Review and Improvement
Audit reports with Non-conformance report (NCR) & Opportunity for improvement (OFI)
* All responsibled by the Quality Management Representative (QMR)

14. EMS Audits
□ ISO provides general principles of environmental auditing (superseded by ISO )
□ ISO provides specific guidance on audit an environmental management system (now superseded by ISO 19011)
□ ISO provides guidance on qualification criteria for environmental auditors and lead auditors (now superseded by ISO 19011)
□ ISO 14013/5 - provides audit program review and assessment material.

15. Pre-audit prior certification
Internal audit, voluntary by the company.
third party to assess the status of the EMS relative to ISO
Strong like hood that the EMS of the company will meet the requirements of a formal certification audit.

16. Environmental Labeling (ISO 14020+)
ISO Approaches for the Development of Labeling Standards, as follows;
ISO Environmental labels and declarations – General principles
ISO Environmental labels and declarations – Self- declarations environmental claims – Terms and definitions
ISO Environmental labels and declarations – Symbols
ISO Environmental labels and declarations – Testing and verification methodologies
ISO Environmental labels and declarations – Environmental labeling Type I, guiding principles and procedures
ISO Type III labeling

17. Any question?, if not…