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Build It and They Will Come: SharePoint 2013 User Adoption

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Presentation on theme: "Build It and They Will Come: SharePoint 2013 User Adoption"— Presentation transcript:

1 Build It and They Will Come: SharePoint 2013 User Adoption
Stacy L. Deere-Strole

2 Thank You Sponsors! GOLD SILVER BRONZE / PRIZES

3 Join us for SharePint after the event @ 5:30pm
6982 Financial Dr. and don’t forget to submit feedback after each session for your chance to win great prizes at the end of the day! Thank you! Toronto Enterprise Collaboration User Group Change Management, Governance, SharePoint, Office 365, Yammer, PowerBI, etc Toronto SharePoint Users Group

4

5 WIN ME!

6 Don’t Reinvent The Wheel

7 Fun Facts Nationals Park – 611M Great American Ballpark – 290M
Citi Field – 900M Oakland Coliseum – 25.5M Marlins Park – 550M Angel Stadium – 24M Chase Field – 354M Dodger Stadium – 23M Safeco Field – 518M Fenway Park – 650K PNC Park – 216M Wrigley Field – 250K Turner Field – 209M Yankee Stadium – 1.5B

8 Agenda The History Where Did We Start? Project Kick-off? Discovery
Recommend & Build More Statistics Following Up Initiatives

9 Where Did We Start? Initial Meeting Introductions
Review Scope of Project Learn Company Culture Learn How They Communicate Provide Governance Template Agreement to “Step out of your comfort zone”!

10 Very lower user adoption & understanding of SharePoint
Where Did We Start? Very lower user adoption & understanding of SharePoint Central Admin, App & WFE SQL

11 Where Did We Start? Riverfront Stadium

12 Project Kick-Off Identify & Approve Timelines
Review Process for Discovery Sessions Who to Invite Types of Questions Ensuring Interaction The Promises!! Follow-Ups Tour the Company Formal Communication Plan Executive Sponsor Meeting\Involvement Getting to know the company & business

13 Project Team Identify Team & Roles Executive Sponsor Project Manager
Get to know and bond with team members. Learn their strengths & weaknesses… Identify Team & Roles Executive Sponsor Project Manager IT Support Site Owners Consulting Team

14 Discovery Getting Honest Responses Provide leading questions…
When they state “I wish it could do x” let them know it can. If time at end of day I’ll show you. Discuss Full Project Involvement Executive Sponsor – Step In show support Communication SDPS Assessment

15 What Did We Discover

16 Discoveries Nobody Trusts The Data Duplication of All Major Processes
Duplication of Data No Understanding of Automation\Forms No Standardizations (Browsers, etc.) Don’t Trust Reporting No SLA’s of any kind Location inability to utilize tools Really only use the site for forms… Aware there are better ways… Graphic Request – Not a true request Communication seemed to be a bad word No Formal Training Contributor Permissions to All Sites No Governance Nobody Aware of Permission Issues

17 78% 2010 Statistics 38,301 Page Views
78% - Portal Site and Graphic Request

18 SharePoint 2010 Portal

19 Site Architecture

20 Site Architecture http://portal.domain.com/sites/budgets

21 Site Architecture http://portal.domain.com

22 147

23 Still missing full AD Integration
Search Statistics Still missing full AD Integration All Sources Local People Local Sites

24 Quotes Keeping Us Moving Forward
“The historical sense involves a perception, not only of the pastness of the past, but of its presence” ― T.S. Eliot, Four Quartets “Disregard for the past will never do us any good. Without it we cannot know truly who we are.” ― Syd Moore

25 I HAVE ALL THIS INFORMATION… NOW WHAT???

26 Here’s where the fun and the hard work pays off.

27 New Architecture

28 Design Decisions

29 Design Decisions

30 In-Line with Building a Baseball Stadium

31 Sites, Navigation, Databases Oh My!
Web Applications Site Collections Navigation Content Databases Managed Metadata Quotas

32 The Source Business Intelligence Center Resource Center
IT Knowledgebase Report Center Search Center

33 Team Sites

34 17

35 Site Architecture & Topology

36 Quotes Killing a Project Before it Starts
“This Totally Goes Against Our Culture!” ― Anonymous

37 The Source

38 Usage Statistics (8 Months)
Resource Center Usage Month Hits Unique Users 4453 454 2082 231 596 68 961 143 930 119 553 78 1802 150 9366 666 The Source Usage Month Hits Unique Users 55 2 3695 416 7243 1077 7115 1317 7950 1320 384 56 2014 – 09 21468 859 Design Usage Month Hits Unique Users 50 6 117 24 170 52 171 72 220 84 3 2 Marketing Usage Month Hits Unique Users 21 2 86 26 100 50 206 67 294 99 8 4 2014 – 09 166 46

39 Usage Statistics (1Year)
Resource Center Usage Month Hits Unique Users 4453 454 2082 231 596 68 961 143 930 119 553 78 1802 150 9366 666 6121 557 9345 722 14266 867 18741 903 5916 490 Marketing Usage Month Hits Unique Users 166 46 113 29 41 7 92 20 50 17 21 68 19 173 67 161 53 191 66 187 72 259 74 165 52

40 Usage Statistics (1Year)
The Source Usage Month Hits Unique Users 4453 454 2082 231 596 68 961 143 930 119 553 78 1802 150 9366 666 6121 557 9345 722 14266 867 18741 903 5916 490

41 Never Forget to Follow-Up
Training Developers, End Users & Site Administrators Governance Phase 2 (Backlog) Communication Responsibilities & Roles Provide Tools

42 Now What? Automation is a Directive
Internet Site Convertion to SharePoint Technology Standardization Selling Product Online!! Governance All Locations are Equal Going Mobile Additional Environments

43 Feedback Training Still Needed
Accessing & Getting too Information much easier. Navigation Has Elevated Communication Has Elevated Performance Excited about Automation IT & Strategic Planning are more plugged into the Organization & our needs Critical Date Calendar has really drawn departments closer together.

44 Great American Ballpark

45 User Adoption Quick Win
Corporate Directory Skill Searching Specialize for your organization Get to know your co-works Meeting Preparation Company & Team Bonding System Integration (HR Systems, AD, CRM, etc.) Free up that Administrative Assistant!!

46 Out of the Box By Default Full Name Title Department

47 Customized Corporate Directory!
Template Includes: Extension Mobile Phone Position Location Address

48 My Thank You Building a Corporate Directory in Under 10 Minutes
Item_Person_Updated: Item_Person_Updated2:

49 Different View

50 Want this too? HTML & CSS File Insert the .html file in
/catalogs/masterpage/Display Templates/Search On People Search Page, Edit the Core Results Web Part Change Default Template to People Item (Custom) Upload .css file to the Style Library (Must have publishing enabled). Site Settings, Look & Feel, Master Page, Alternate Stylesheet and attach .css file uploaded.

51 THANK YOU & See you next year!
Join us for SharePint after the 5:30pm 6982 Financial Dr. and don’t forget to submit feedback after each session for your chance to win great prizes at the end of the day! Thank you! Toronto Enterprise Collaboration User Group Change Management, Governance, SharePoint, Office 365, Yammer, PowerBI, etc Toronto SharePoint Users Group

52 THE WINNERS ARE?

53 COMPANY: http://focalpointsolutions.co
@sldeere Stacy Deere-Strole BLOG: COMPANY:


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