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FogBugz & Kiln Tools for Software Teams

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Presentation on theme: "FogBugz & Kiln Tools for Software Teams"— Presentation transcript:

1 FogBugz & Kiln Tools for Software Teams
From the Makers of Stack Overflow and Trello

2 About Fog Creek Software
We Help You Make Better Software Founded in 2000 by Joel Spolsky and Michael Pryor Owned by its employees. No outside investors means we're free to make decisions in the long-term interest of the company Makers of Web fogcreek.com

3 Project Tracking Used by over 20,000 software development teams for issue and bug tracking, project planning and management, collaboration and time tracking. All in one place.

4 Issue and Bug Tracking Stay Organized and up to date Find Things Fast
Track bugs, issues, s and just about anything else. Organize and prioritize development tasks, in one central place. Find Things Fast Capture Bugs Easily Manage Cases on-the-go Stay up-to-date with notifications FogBugz is built for teams who are serious about shipping great software. With FogBugz you can tracks bugs and issues through every stage of the development process. It allows you to organize work and prioritize what's important, so that you can focus and know exactly what needs to be done and when. Find Things Fast - FogBugz includes a powerful search engine, allowing you to instantly search the complete contents of cases, wiki articles and customer correspondence. Capture Bugs Easily - You can capture bugs through your browser, via , using the FogBugz feature screenshot Tool or automatically via BugzScout. Manage Cases on-the-go - FogBugz also works across all iOS, Android, and Blackberry smartphones, as well as the iPad and other tablets. Stay up-to-date with notifications - FogBugz notifications and s keep team members informed about changes to the bugs and issues they are working on. Each team member has full control over the frequency of updates.

5 Agile Project Planning
Visually plan and manage project backlog and sprints Iteration Planner makes agile planning easy to incorporate into your development process. Instantly visualize the work in your backlog, prioritize tasks, and plan iteration sprints. Plan Sprints and Iterations Build a backlog Allocate resources within a Sprint Iteration Planner makes agile planning easy to incorporate into your development process. Instantly visualize the work in your backlog, prioritize tasks, and plan iteration sprints. Plan Sprints and Iterations - Teams can construct and plan iterations from cases. You can create milestones for backlog, sprints, doing and done — or any other structure your team or project needs. You can customize each project's structure with Iteration Planner to match your ideal Agile or Scrum work flow. Build a backlog — Any case can become part of your backlog. Search and access filters to quickly build the backlog or add new cases directly to the backlog or iteration. Allocate resources within a sprint - Ensure a balanced work load with time tracking across cases, and the sprint to show remaining work.

6 Project Management Spend less time managing, more time building
Collaborate across projects and teams, build data- driven project schedules and view up-to-date project information Know Whether You Can Meet Deadlines Visualize Your Workload Organize Work into Manageable Chunks Keep Your Projects on Track Keep things manageable by splitting daunting projects into simple tasks. You can stay on schedule by setting milestones that keep you on track along the way. And know at a glance where effort is being spent and quickly check on project and team member case loads. Know Whether You Can Meet Deadlines - Smart scheduling and historical snapshots tell you how your team is doing and whether they can meet deadlines. They highlight risks, expose poor estimates and single points of failure. Visualize Your Workload - Rich visualizations of your team's work mean you can quickly get an understanding of where the bottlenecks are. You can export your data to Excel for further analysis. Organize Work into Manageable Chunks - Each bug or issue is represented in FogBugz as a case. To outline a large task, simply create a high-level "parent" case and add sub-cases below to represent smaller chunks of work. Keep Your Projects on Track - Milestones help you highlight important dates in your project's development schedule. Use a milestone to set a short-term goal like a two-week sprint or a longer-term goal like a major release.

7 Support Help Desk Integrated email for simple customer communication
Focus on your customers with their feedback and issues built in to your development process. Customer Service Taken Care Of See a Full Customer Support History Save Time with Templated Responses Incorporate customer feedback directly into the development process. The built-in Customer Service Desk means bugs and issues go straight to the people who can fix them. Discussion boards help you understand your customers. Customer Service Taken Care Of - Talk to your customers from inside FogBugz. Set up support mail so that customer s go straight to the relevant team or member's inbox. See a Full Customer Support History - Easily see a customer's entire history. So you can send relevant, well-informed replies. And, if a customer writes in about a critical issue, you can assign the case to a developer for immediate action. Save Time with Templated Responses - Send quick, pre-formed responses to answer common questions that your team received.

8 Time Tracking Ship great software — on time
Use data, not guesses, to know when your code will ship and spot bottlenecks. Know How Much Work You Have Left Track Time Spent On Each Case Burn Down Charts You can use the data-driven scheduling tool to predict the likelihood of meeting ship dates, add and track time estimates for cases, and view burn-down charts to get a progress overview. Know How Much Work You Have Left - Time estimates give you an idea of how much work remains to be done. For a complex project, estimates show the big picture and help you meet your goals. Track Time Spent On Each Case - Log time seamlessly with timesheets - either manually or with our built-in "Start Work" and "Stop Work" features to automatically track how much time is spent on each case. Burn Down Charts - Display the predicted hours remaining for a milestone over time, giving you a clear picture of your team's overall progress. Get a high-level view of your project and know which resources to shift to ship on time.

9 Wiki and Discussion Boards
Bring your team together Collaborate and share knowledge, project documentation, technical specifications and designs and gather feedback. Always Be in the Loop Track Changes Easily Powerful Rich Text Editor Customer Documentation Bring your team together. Plan, document and discuss your projects in the Wiki. Outline plans and provide background information so that everyone is up to speed. Always Be in the Loop - The integrated Wiki makes collaboration easy. Share technical specs, design docs, knowledge base articles, and more. The Wiki is your go-to reference for all shared knowledge, so no team member will ever be out of the loop again. Track Changes Easily - Keep your team's knowledge safe and secure, and know who changed what. A wiki page can be edited by any team member who has access. Admins can view previous versions and revert pages with just a few clicks. Powerful Rich Text Editor - Create beautiful, complete specs and user documentation or write-up meeting minutes with ease: include tables, images, outside documents, and auto-generated table of contents. Customer Documentation - Make a part of your Wiki publicly available, enabling customers to view and contribute. Grow a knowledgebase that's all about your products. Deep case integration means you can keep on top of your documentation, keeping it up to date with ease.

10 Integrations & More Works with development tools
Connect cases to code changes, capture error and crash reporting and generate documentation. Git or Mercurial Integration with Kiln Automated Error Reporting FogBugz API Extensive Advanced Features Whether you want to connect cases to code changes, capture error and crash reporting, generate documentation or automate some other aspect of your workflow, the flexible API and comprehensive set of integrations mean you can work the way you want to. Git or Mercurial Integration with Kiln - FogBugz integrates tightly with Kiln to create a unified workflow; developers can easily report issues, update their code, and close the loop on the relevant issue - all from the same suite of tools. Automated Error Reporting - BugzScout provides a simple API to help you automate crash reporting from your software. When runtime errors or other exceptions are thrown, FogBugz aggregates similar reports in a single case and updates that case each time the issue re-occurs. Helping your team to quickly identify issues and get them fixed. FogBugz API - The FogBugz API provides programmatic access to almost all of FogBugz's data and features, allowing you to do things like open and edit cases or retrieve filters from an outside application or script.

11 Extensive Advanced Features
Outgoing HTML Easy source control integration Bulk handling Subscribe to case updates Bulk case editing Quick-add case entry Submit cases via web form or Due dates Customizable workflows Drag-and-drop attachments Customizable case types, and statuses Rich notifications Enterprise-grade permissions Search history Case editing with full audit log Save and share filters Case and page tagging Export to Excel/CSV

12 Version Control and Source Code Hosting
Used by over 20,000 software development teams to manage their code, improve quality with code reviews, organize projects, track changes and collaborate.

13 Version Control Keep Your Development Team in Sync
Secure source code management with great workflows for teams Branch and Merge with Ease Code Security with HTTPS, SSH and Permissions One Login, One Workflow Whether your business uses Git or Mercurial, Kiln provides the tools you need to securely manage your code and changes. Branch and Merge with Ease - Your team can work in any part of your code and merge in a sane way. Branching, cloning, pushing, or pulling are all made simple whether you use Git or Mercurial. Code Security with HTTPS, SSH and Permissions - Kiln provides repository access via SSH or HTTPS. Add an additional layer of security and limit access to your projects with user-based access controls. One Login, One Workflow - Kiln’s tight integration with FogBugz means your developers can keep coding without interruption. Report, track and fix bugs, update your code, and track the changes — all from the same suite of tools.

14 Code Reviews Better Code with Fewer Bugs See Just What You Need To
Review code, discuss changes and share knowledge of your codebase across your development team. See Just What You Need To Flexible Commenting Context Provided Kiln's developer-friendly code reviews make it easy to get feedback, discuss changes and improve the quality of your source code. See Just What You Need To - Don’t get overwhelmed - see just your reviews or filter by reviewer, author and repository from the Reviews dashboard. Flexible Commenting - Highlight specific lines to comment on or add comments about the whole changeset. Review Iteratively - Approve, Reject or set to Needs Work. Three simple review statuses ensure clear outcomes and fit with your existing workflow. Context Provided - FogBugz integration makes it easy to track the feature requests or bug reports related to a commit. Get the background info needed for accurate code reviews without context switching.

15 Activity Tracking Easily view changes across repositories
See up-to-date information about changes to your code and projects. Stay on Top of Your Code Get Notified of Changes See Code Changes from End-to-End API and Web Hooks View code, changes and commit history at a glance with Kiln's branch visualizations and activity feed. Kiln helps your team track progress and reach goals. Stay on Top of Your Code - Kiln activity filters provide visibility into changes inside your code. Easily monitor updates across projects, repositories or recent commits. Filter activity by repo, project, user or activity type to focus on changes that require attention. Get Notified of Changes - updates each time there’s a push made to any of your subscribed repositories. subscriptions and RSS updates keep you in the loop on your progress. See Code Changes from End-to-End - Kiln’s Activity Tracking helps you visually track changes that have been made to a particular tag or build. You'll easily see who's contributing to a project or repository. Easy Integration with API and Web Hooks - Use Kiln with FogBugz for a seamless development workflow. Kiln can also work with your current development and release tools with Web Hooks and our API.

16 Projects Keep Your Code Organized
Quickly access your favorite repos and keep organized with unified repository management and quick code search. Projects and Repositories in One Place Powerful and Fast Code Search Quick Access to Repos and Reviews Vital Information at Your Fingertips Manage complex Git or Mercurial codebases and large teams. Manage projects, repository structure, and permissions with ease. Projects and Repositories in One Place - Unified project and repository settings simplify project management and organization. Visualize your project's structure to organize and manage your repository structure and branch hierarchies. Powerful and Fast Code Search - Lightning-fast results save you time when searching changesets, files and code. Less time searching means more time for coding. Quick Access to Repos and Code Reviews - Kiln lets you quickly access important repositories. Kiln will show you recent repositories — and also lets you "star" a repository to keep it a single click away. Code reviews can be initiated from any screen with a single click. Vital Information at Your Fingertips - Kiln displays the README file from the top level of any repository, with Markdown rendering to HTML for beautiful display.

17 Industry-leading power, startup-friendly pricing
FogBugz Pricing Price Free From $2.16 per user Users 2 3-500+ Wiki + From $1.08 per user Time Tracking up to 5 users - $18/month billed yearly up to 10 users - $90/month billed yearly up to 20 users - $180/month billed yearly up to 50 users - $360/month billed yearly up to 100 users - $450/month billed yearly up to 250 users - $810/month billed yearly up to 500 users - $1080/month billed yearly Modules are +50% each. Billed monthly +10%. Industry-leading power, startup-friendly pricing

18 Industry-leading power, startup-friendly pricing
Kiln Pricing Price Free From $2.16 per user Users 2 3-500+ Code Review + From $1.08 per user up to 5 users - $18/month billed yearly up to 10 users - $90/month billed yearly up to 20 users - $180/month billed yearly up to 50 users - $360/month billed yearly up to 100 users - $450/month billed yearly up to 250 users - $810/month billed yearly up to 500 users - $1080/month billed yearly Code Reviews Module +50% each. Billed monthly +10%. Industry-leading power, startup-friendly pricing

19 Thanks! Questions?


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