1. Managing the Clash of Generations
Presented by: Judy Ruhl Management Development Consultant Fox Valley Technical College

2. WELCOME! Please: Wait to look at back of handout
The MBTI reports some of your key preferences, tendencies, characteristics, but not all of them.
You decide how accurate the report is for YOU.
In general, the MBTI functions as a tool to help people to:
understand themselves and their behaviors
appreciate others so as to make constructive use of individual differences
see that approaching problems in different ways can be healthy and productive for an organization
In organizations, it can be used for:
solving organizational problems
making the most of the organizations human resources
improving teamwork
resolving conflicts

3. AGENDA Welcome & Intros
Small Group: Key Events, Values, Training Strategies
Veterans
Boomers
Gen X
Millennials
Gen Edge
What did you learn that will make you a better Instructor?
How can you help generations to work together?
Action Plan

4. Welcome & Introductions
Share:
Name
Role
Expectations
How Doing today (LVP)

5. Small Group Work Brainstorm: Key Events for your assigned Generation
Values based on Events
Training Strategies

6. Overview of Generations
The Veterans (50 million people)
The Baby Boomers (80 million people)
Generation Xers (60 million people)
Millennials (100 million people)
Generation Edge (72.8 million people)
Generation Alpha

7. Small Group Work Compare with your assigned page
Assign someone to report on answers to:
Key Events
Values based on Events (& Assets)
Training Strategies

8. Tell us about Veterans
Key Events: WWII, Farming Values: Hard Work, Loyalty Training: Appreciate their Experience

9. Tell us about Boomers
Key Events: Values: Training:

10. Tell us about Gen X
Key Events: Values: Training:

11. Tell us about Millennials
Key Events: Values: Assets: Training:

12. Tell us about Gen Edge
Key Events: Values: Assets: Training:

13. Management Initiatives
Accommodate Employee Differences
Create Workplace Choices
Operate from a sophisticated Management Style
Respect Competence and Initiative
Nourish Retention

14. Motivating Millennials
Opportunity to learn & grow
Frequent feedback
Accommodate Employee Differences
Create Workplace Choices
Respect Competence and Initiative
Set them loose with creative boundaries
Allow healthy work life blend

15. Motivating Millennials
One-on-one conversations to let them know they’re important
Appreciate & listen to their knowledge
Acknowledge their social justice causes
Get your organization endorsed on social media
Tell your unique story & history
Build & reward loyalty
Set Clear Expectations

16. Motivating Millennials
Make your current employees happy; have fun
Make your training content succinct, entertaining, mobile and self- directed.
Gamify work with badges, leaderboards
Acknowledge accomplishments
Let them work in teams
Make use of technology

17. Action Plan

18. Managing the Clash of Generations
Presented by: Judy Ruhl Management Development Consultant Fox Valley Technical College