1. 2018 Tech Trends – Impact on Government and Leadership: Perspectives from State CIOs
National Academy of Public Administration Fall Meeting
November 16, 2017
Doug Robinson, NASCIO Executive Director

2. Source: NASCIO 2017 State CIO Survey

3. Acquisition Standards Security Privacy Data Management

4. State governments are turning to unmanned aerial systems (UAS) for a variety of applications. The increasing use of UAS means “big data” sensors are airborne, versatile, and inexpensive.
States will be generating incredible amounts of data in the form of digital video, photos, GPS coordinates, and sound. A UAS, using a standard camera to capture video and photos, can produce half a terabyte of data an hour.

5. Use Cases for State Government
Distributed Ledger Technology (DLT)
Modernizing governance
Growth and collaboration
Integrating services
Financial transactions, real estate, health care, insurance, legal documents, government records

6. Artificial Intelligence: Transforming the Work of State Government
Answering questions – intelligent agents, chatbots
Digital assistants and citizen service requests
Robotic Process Automation
Speech recognition, translation, NLP
Rules-based expert systems
“Listening” to social media
Cybersecurity threat detection
Predicting fraudulent transactions
Analyzing big data for patterns

8. Augmented and Virtual Reality
Visualize data sets
3-D mapping
Expanded vision for inspections
Immersive Learning systems
Law enforcement training
Emergency response
Travel and tourism
Accident or crime scene recreation for jurors?
Augmented and Virtual Reality