1. 2013-2014 OFFICERS Revised: October 14, 2013 Utilities Council of IFMA
Council President
Steve Orsargos, CFM
DTE Energy
Council Vice-President
John Ritter, CFM
San Diego Gas & Electric
Secretary & Council Communications
Chuck Hansen, CFM
NiSource
Council of Advisors
(Past Presidents)
Jan Minnis
Salt River Project
Treasurer & Financial Planning
Robert Lambe, CFM
Expesite
VP Communications
Nancy Vrehas
Nisource
VP Meetings & Education
Barbara Luna
FBG Service Corporation
Scholarship/Awards Chairperson
Wayne Henriquez, CFM
Tampa Electric
VP Membership
Mark Kristovich, CFM, FMA, RPA
PG&E
Electronic Networking & Newsletter Editor
Open
Webinar/Educational Chairperson
Keith McClanahan
Facility Issues
Golf Tournament Co-Chairperson
John Ritter, CFM, San Diego G&E
Jay Bufkin ,CFM APS
Membership Marketing Co-Chairperson
Ken Groves, SMUD
Karen Cochran, PG&E
Website Chairperson
Bubba Benz
FM Solutions
Spring Mtg Chair
2014 Ottwa
Joey St. Jacques
Hydro Ottawa
Fall Mtg Chair
2014 New Orleans
TBD
Revised: October 14, 2013

2. Education & Scholarships
Strategy
Vision: To augment the membership experience by providing the FM professional networking resources, education, benchmarking, and shared practices on an on-going basis.
Mission: To provide a medium for advancement of the objectives of the Association for facility management personnel in the utilities industry.
Council Excellence
Continue leader succession plan and development of committees for each VP position.
Continue use of balanced scorecard
Establish guidelines for reimbursing board members, speakers, and key support staff for travel expenses and waiver of meeting costs.
Member Engagement
Drive for more involvement and active engagement of membership
Maintain & grow a culture that instills long term member value
Conduct annual membership survey
Promote the use of IFMA community
Create & grow UC group on Linkedin.
Update and increase user friendliness of Website.
Education & Scholarships
Hold four webinars per year
Target sites for spring meetings that have utility hosts
Continue Benchmarking and best practice sharing
Provide and engage members with opportunities that expand and leverage their collective knowledge and experiences
2015 – 25 year anniversary - $25k in scholarships

3. 2013-14 score card Council Excellence Objective
Leader succession planning.
Balanced scorecard
Establish guidelines for reimbursements
Measure
Committee formed under each VP position
Scorecard and Strategy is updated annually
Creation of written guidelines for reimbursements for board members, speakers, special guest
Target
Each VP position has an identified successor
Measures and Targets are achieved.
Written guidelines are approved and in place for the board to follow.

4. Membership Engagement
score card
Membership Engagement
Objective
Involvement and active engagement of membership
Culture that instills long term member value
Conduct annual membership survey
Promote the use of IFMA community
Create & grow UC group on Linkedin.
Update and increase user friendliness of Website.
Measure
Increased participation in meetings, webinars, and benchmarking
Membership growth & participation.
Membership survey conducted annually.
Increased use of community.
Expand and define use of Linkedin group.
.Website is easy to navigate and registration issues are resolved.
Target
10% improvement in attendance
10% improvement in attendance & 2% growth in Council membership.
30% participation in survey.
Community discussions are a frequent occurrence.
Linkedin group is used and it is a regular form of communication.
Membership survey results have an 80% approval scoring of website.

5. Education & Scholarships
score card
Education & Scholarships
Objective
Hold four webinars per year
Target sites for spring meetings that have utility hosts
Benchmarking and best practice sharing
Provide and engage members with opportunities that expand and leverage their collective knowledge and experiences
2015 – 25 year anniversary - $25k in scholarships
Measure
Number and quality of Webinars
Spring meeting is hosted by a Utility Member
Participation & feedback to keep these programs on track.
Participation & feedback from meetings & webinars
Continue to grow & track Scholarship reserve to insure fund availability in 2015
Target
Four webinars held each year.
All spring meetings have a local utility member host.
10% increase in participation in benchmarking and meetings.
Meeting overall survey score of 4.5 or higher. 10% increase in participation.
$25k in scholarships is awarded at WW 2015 in Denver