1. RBS Remote Business Support System
User Guide v6

2. 2.1 Login to RBS using SECVPN (certificated) 3 4 10 11 13 14 15 16 17 18
RBS overview
1.1 Overview
1.2 Expected benefits
RBS login
2.1 Login to RBS using SECVPN (certificated)
2.2 Login to RBS using SECVPN (not certificated)
How to use RBS
3.1 Knox Portal
3.2 File upload
3.3 Private storage – MyDisk
3.4 Close RBS and switchover to local PC
RBS Policy
RBS Standard SW
FAQ
Client Environment 1

3. Data Center 1.1 Overview What is RBS? 1.2 Expected benefits
Via RBS(virtual machine,) you can use ‘Knox Portal’, ‘MIS’, ‘Document‘
(capture, Printing, File download to local PC is impracticable)
1.2 Expected benefits
internet
Thin client
laptop
Mobile
Desktop
All tasks can be processed anywhere, any device !
VM10
VM n
VM1
Knox Portal
Documents
MIS
Physical Server
Data Center
No Software !
(only windows & browser)
No Data !
Only display ! 2

4. 2.1 Login to RBS using SECVPN (certificated)
Access to
Login with login ID and certificate password. 3

5. 2.2 Login to RBS using SECVPN (not certificated)
Click [Certificate Issue/Reissue] button in above website.
Now, certification can be issue/reissue 4

6. Enter Knox Portal ID, Knox Portal password or Q&A for identification
make your new certificate password. After then click the [Submit] button. 5

7. After the certificate has been issued, click [Connect] button.
RBS is starting(first step-user verifying) 6

8. After logging, setup file will be installed as below.7

9. Second step- intranet connecting
Third step- RBS connecting 8

10. Finally, you can use RBS
RBS 9

11. 3.1 Knox Portal
You can use Knox Portal by clicking ‘Knox Portal’ shortcut button in the RBS desktop. 10

12. 3.2 File upload Local PC RBS
IF you want to upload file from local PC, click ‘FileUpload’ shortcut button.
You can see local PC data on the left menu and RBS data storage on the right.
Local PC
RBS 11

13. Please select the file that you want to move from Local PC(on the left menu),
And then click the ‘업로드’ green button.
After the operation is complete, click the ‘확인’ button.
Now you can see the file on the right and check from the F:\(Mydisk). 12

14. 3.3 Private storage - MyDisk
MyDisk is 200MByte storage dedicated to each user.
The file saved in other disk(c:\) will be deleted when you log off RBS system 13

15. 3.4 Close RBS and switchover to local PC
You can use the ToolBar at the top of Virtual PC to toggle 'Local PC' or 'Exit'. When you click the ToolBar button , you will see additional buttons for 'Switch to local PC' or 'Exit'
Home button
'Switch to local PC'
RBS
Local PC
Full-screen ↔ Window button
Run RBS in Window mode or Full-screen mode.
Disconnect button
Disconnect to RBS
Alt + Tab function changed
Before : Alt + Tab operation on local PC when using Alt + Tab
After : Alt + Tab in virtual PC when using Alt + Tab in Full-screen mode /
Alt + Tab in local PC when using Alt + Tab in Window mode 14

16.  Policy Type
List
Note
User
User can not install additional SW in RBS(virtual PC).
※ Initialized at log off.
CD-ROM is unavailable.
FileUpload is available.
USB storage media are unavailable.
ex) USB Memory
Printer is unavailable in a RBS(virtual PC).
30 minutes unused, Virtual PC disconnected /
10 minutes after disconnect, Virtual PC quits
When you exit the virtual PC, data on any drive other than MyDisk will be deleted, but not recovered.
Internet access is blocked on RBS(Virtual PC).
개인PC의 데이터를 사외업무지원시스템(가상PC)에 Upload만 가능(Download불가)
Internal System
Different internal systems are accessible by RBS group
Security
Capture is blocked.
Do not perform V3 scheduled inspection /
V3 Update 15

17. There are 13 S/W in the RBS. No Software Language 1 Window 7 SP1
Korean/
English 2
Internet Explorer 11 3
Jungum Global 4
Microsoft Office2010
( Excel, Power Point, Word, Access) 5
Adobe Reader 11 6
SAP GUI720 7
Adobe Flash Player 15v 8
Knox Portal component 9
File Upload 10
V3 8.0 11
MIS Active-X 12
Hancom viewer
Only Korean 13
Alzip 16

18. If the RBS User Guide does not work, please contact Customer Service.
Question
Answer
Print in Virtual PC
Printing Document is blocked by security policy.
Save documents in Virtual PC
When you log out of Virtual PC, it will be reset to the standard OS environment. So data stored in C drive will be deleted. If you want to keep the data constantly, save it to MyDisk (F: \).
Mydisk (F: \) data validity
Data stored on MyDisk will be retained for one month after the expiration of your RBS account.
Local PC → Virtual PC file upload
The file upload program on the Virtual PC's desktop allows you to upload files from your local PC.
Local PC → Virtual PC file download
Downloading files stored in the virtual PC to the local PC is blocked by the security policy.
Using the Internet in Virtual PC
Internet usage in Virtual PC is blocked by security policy. The Internet can be used by switching to a local PC.
Virtual PC → Local PC Switching
You can use the ToolBar at the top of Virtual PC to toggle Local PC.
When using a Knox Portal in virtual PC, external mail does not appear normally.
Virtual PC blocked accessing the Internet, so the pictures linked to the Internet will not appear.
Install the program in Virtual PC
Virtual PC resets to standard OS environment when you logout. The necessary programs should be installed in the standard environment. For program installation, please contact the Corporate IT Strategy Group.
Virtual PC firewall open
The IP of the virtual PC can’t be fixed for each individual. To open a firewall to access the system, please contact the Corporate IT Strategy Group.
If the RBS User Guide does not work, please contact Customer Service.
□ RBS Account-related Customer Center : (21)
□ RBS Connection-related Customer Center: 17

19. Home, Business, Enterprise, Ultimate
Local PC OS OS
Type
Edition
Windows 7
32 bit, 64bit
Home, Business, Enterprise, Ultimate
Windows 8 / 8.1
Pro, Enterprise
Windows 10
Home, Pro, Enterprise
Local PC Web browser
Web browser
Version
Internet Explorer
 8.0 ~ 11.0
Mozilla Firefox
Not Supported
Google chrome
 Not Supported
Apple safari
Local PC specifications
minimum
recommendations
CPU
 AMD K6/Athlon/Duron
300 Mhz
 AMD K6/Athlon/Duron/
1Ghz x86 or x64
Memory
 128M
1024M
Cash
 N/A
N/A
Disk
 1.5G
1.5G 18

20. Thank you