1. Service Delivery Subgroup
HR IT Strategic Plan
Service Delivery Subgroup
November 16, 2017
Author: Isabelle Modiano

2. University-wide HR Systems
PeopleSoft HR
Oracle/PeopleSoft
Harvard Careers
IBM/Kenexa
Harvard Training Portal
SABA
ImageNow
Lexmark
Implemented 2002
57,000 active employees
18,500 benefits eligible EEs
38,000 W2s
2,500 administrative users
Approx. 4,100 logins/day
Implemented 2010
For Staff and Clerical jobs
110,000 job applications
2,500 open positions
650 administrative users
Implemented 2016
For all faculty, students, staff, and affiliates
700+ courses (70% on-line)
16,500 logins per month
35,200 unique users
57,000 course completions
43% of users are students
65% of all staff have completed at least one course
Implemented 2004
Three schools/ units (HHR, HKS, FAS)
3.2 million pages
100 users
Upgraded to version 9.2 in April 2017
Adopted Fluid Navigation
Moved to the Cloud (AWS)
Will apply several “PUMs” in May 2018 (= mini-upgrade)
Launched Mobile Apply in March 2017
Working toward Mobile Recruiting (Dec 2018)
Title IX courses delivery with integration with the student information system
API integration with Access Card
Lab Safety training
Research compliance training
Local training admins
Will move to the Cloud soon HR
Staff Recruiting
Enterprise Learning
Document Scanning
Benefits
Pension
Performance Management
Payroll
Absence Management
Time and Labor
Commitment Accounting
HR Applications
NEW!
Service Offerings
Various sources, counts as of 2015 or 2016; * = for calendar year 2015

3. Key Partners and Stakeholders
HHR Key contacts
Marilyn Hausammann, VP HR
Rita Moore, Director Total Rewards
Melissa Brown, Director Center for Workplace Development
Michelle Gordon-Seemore, Director Recruiting Services
Ana Bard, Associate Director for HR Analytics & Reporting
FAD Key contacts
Maureen Forrester, University Controller
Michael Quesada, Associate Director of Tax Reporting and Payroll
Andrea Sexton, Director of Financial Policy and Compliance
Schools Key Contacts
HR Deans
HR Directors

4. HR Systems Governance Ongoing Governance
(also oversees project prioritization and progress)
HR Executive Committee
[HR Deans and Directors]
(all schools)
HRMS Steering Committee
(FAS, HMS, HKS, FAD, HHR)
Recruitment Advisory Council
[Aspire Steering Committee]
(all schools)
User Groups
PeopleSoft and HR IT projects
Aspire (Staff Recruitment)
Benefits Business Owners (BPO)
Payroll Business Owners (PPO)
HR Users Focus Group
ASPIRE super user group
Faculty Data Focus Group
ePerformance Focus Group
Payroll Users Focus Group
Time and Absence User group (future)
HRMS User Group
Each group or committee is staffed and led by the service offering owner and/or a business partner

5. Top 5 HR Initiatives for FY18 and FY19, university-wide
Design new job frameworks for additional functions
Implement a new business and financial model for better management of the contingent workforce
Improve diversity and affirmative action results
Streamline the performance management process
Collaborate with Finance to more effectively manage positions

6. DRAFT! Currently being reviewed and updated…