1. بسم الله الرحمن الرحيم Management Functions
Miss Samah Ishtieh

2. Traditional management function
In 1916, French industrialist Henri Fayol first described the functions of management as planning, organizing, directing, and controlling.
These are still relevant today, however, the complexity of today’s health care systems make these functions more difficult and less certain (Clancy, 2008).
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3. There are two basic types of work in any organization: Non managerial work \ Managerial work
A manager is a person who works through other people (subordinates), and "brings together" their efforts to accomplish goals.
Management can mean the process of managing, a collection of managers, or an area of study.
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4. Management Getting things done through others.”
“All of the activities and tasks undertaken by one or more persons for the purpose of planning and controlling the activities of others in order to achieve an objective or complete an activity that could not be achieved by the others acting independently.”
08 آب، 18
Miss. Samah Ishtieh

5. Management also define ……..
Dictionary.com (2013, para 1) defines management as “the act or manner of guiding or taking charge” or “handling, direction, or control.” Both definitions imply that management is the process of leading and directing all or part of an organization, often a business, through the deployment and manipulation of resources. Managers then typically:
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6. Managers then typically:
• Have an assigned position within the formal organization.
• Have a legitimate source of power due to the delegated authority that accompanies their position.
• Are expected to carry out specific functions, duties, and responsibilities.
• Emphasize control, decision making, decision analysis, and results.
• Manipulate people, the environment, money, time, and other resources to achieve organizational goals.
• Have a greater formal responsibility and accountability for rationality and control than leaders.
• Direct willing and unwilling subordinates.
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7. Management Concepts
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8. Management process
It is called a process because the work of attaining objectives through a series of interrelated and interdependent activities and these activities each one is considered a process in itself.
The management process always begins by planning and ends by controlling. Traditionally management process consisted of four elements: Planning, Organizing, leading (Directing), and controlling.
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Miss Samah Ishtieh

9. 08 آب، 18
Miss Samah Ishtieh

10. Management Functions Planning
The process of selecting and developing the best course of action to accomplish an objective
Keystone of all other management functions
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Miss Samah Ishtieh

11. Management Functions Organizing
Follows planning and reflects how the organization tries to accomplish the plan.
Involves the assignment of tasks, grouping of tasks into departments, and allocation of resources.
08 آب، 18
Miss Samah Ishtieh

12. Management Functions Directing (Leading)
The use of influence to motivate employees to achieve the organization's goals.
Creating a shared culture and values, communicating goals to employees throughout the organization, and infusing employees to perform at a high level.
08 آب، 18
Miss Samah Ishtieh

13. Management Functions Controlling
Monitoring employees' activities, determining if the organization is on target toward its goals, and making corrections as necessary.
08 آب، 18
Miss Samah Ishtieh

14. Manager
A manager is someone who plans, organizes, leads, and controls the people and the work of the organization in such a way that the organization achieve its objectives
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Miss Samah Ishtieh

15. Nursing Management
Nursing management is the process by which nurse managers practice their profession.
Is the process of working through nursing members to achieve organizational objectives.
Miss Samah Ishtieh
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16. Who Needs Nursing Management?
All types of health-care organizations, including nursing homes, hospitals, home health-care agencies, ambulatory care centers, student infirmaries, and many others, need nursing management.
Miss Samah Ishtieh
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17. Organizational Hierarchy
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Miss Samah Ishtieh

18. Organizational Hierarchy
Top
Management
Middle Management
Lower
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19. Organizational System
According to Katz and Kahn (1978):
Management
Process
(Managerial Function)
Outputs
(Products Services)
Inputs
(Recourses)
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Miss Samah Ishtieh

20. Management in the Organization Hierarchy
Operative/Lower management
close to the actual processes
short time range of planning
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Miss Samah Ishtieh

21. -The lowest level of management comprising the management personnel, such as shop floor supervisors and foremen.
-They look after day-to-day operations and develop short-range plans referred to as operational plans for controlling day-to-day operations.
08 آب، 18
Miss Samah Ishtieh

22. Lower-level managers' decisions are generally short-term ones.
This level of management ensures that the decisions and plans taken by the other two are carried out.
Lower-level managers' decisions are generally short-term ones.
They are responsible for operational decisions.
08 آب، 18
Miss Samah Ishtieh

23. Cont. Level Middle management and experts
development of their units and coordination between other same level units
plant managers, region managers, business unit managers
middle time range of planning
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Miss Samah Ishtieh

24. -It represents functional managers, such as production manager, finance manager, marketing manager, etc.
-These managers are responsible for implementing the policies of the top management pertaining to their areas of operation, by identifying, arranging and allocating resources needed.
-They formulate medium term plan covering a time span of about one year referred to as tactical or aggregate planning.
08 آب، 18
Miss Samah Ishtieh

25. They are responsible for tactical decisions.
Mid-level managers have a specialized understanding of certain managerial tasks.
They are responsible for and carrying out the decisions made by top-level management.
They are responsible for tactical decisions.
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Miss Samah Ishtieh

26. Top management strategic planning
overall development and coordination of organization
long time range of planning
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Miss Samah Ishtieh

27. -The highest level of management comprising of the Board of Directors, Chief Executive and Head of Divisions.
-The basic function of the top management is to set overall organizational policies through long-term planning referred to as strategic or conceptual planning.
Top-level managers require an extensive knowledge of management roles and skills.
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Miss Samah Ishtieh

28. They have to be very aware of external factors such as markets.
Their decisions are generally of a long-term nature.
They are responsible for strategic decisions.
They have to chalk out the plan and see that plan may be effective in future
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Miss Samah Ishtieh

29. Management Competencies
Conceptual Skill— the ability to see the organization as a whole and the relationship between its parts.
Human Skill— The ability to work with and through people.
Technical Skill — Mastery of specific functions and specialized knowledge.
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Miss Samah Ishtieh

30. Technical skills are the manager's ability to understand and use techniques, methods, equipment, and procedures-to under-stand how things" operate.
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31. Three basic competences,
Level of
management
Technical skills
Interpersonal skills
Conceptual skills
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Miss Samah Ishtieh

32. The Skill Approach Skills are learned, not inherited Diagnostic skills
to define problems correctly and find correct solutions
Decision making skills
competence to understand the organization
competence to make decisions when all information is not available
Time management skills
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Miss Samah Ishtieh

33. Six Habits of Highly Effective People
Be proactive
Begin with the end in mind
Put first things first
Think win-win
Seek to understand and then to be understood
Sharpen the saw
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Miss Samah Ishtieh

34. Manager Roles Informational Interpersonal Decisional Monitor
Disseminator
Spokesperson
Interpersonal
Figurehead
Leader
Liaison
Decisional
Entrepreneur
Disturbance Handler
Resource Allocator
Negotiator
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Miss Samah Ishtieh

35. Nursing Management
Is the process of working through nursing members to achieve organizational objectives.
It is the coordination and integration of nursing resources by applying the management process in order to accomplish care and service, goals and objectives.
Successful nursing management must use managerial functions; planning, organizing, directing and controlling in an interrelated form to solve the problem .
08 آب، 18
Miss Samah Ishtieh

36. The Nurse Manager
The nurse manager is neither genuine, nor hero, but rather he/she is persistent, tough-minded, hard worker, intelligent and have analytical ability. He/she is the key person who coordinate the work through management levels.
08 آب، 18
Miss Samah Ishtieh

37. Leadership vs. Management
Leadership is an influence relationship among leaders and followers who intend real changes that reflect their shared purposes.
Management is the attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling organizational resources.
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Miss Samah Ishtieh

38. Functions of Management Versus Leadership
Management produces Order and Consistency
Planning / Budgeting
Establish agendas
Set time tables
Allocate resources
Organizing / Staffing
Provide structure
Make job placements
Establish rules and procedures
Leadership produces Change and Movement
Establishing Direction
Create a vision
Clarify big picture
Set strategies
Aligning People
Communicate goals
Seek commitment
Build teams and coalitions
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39. Controlling / Problem Solving Leadership Motivating and Inspiring
Management
Controlling / Problem Solving
Develop incentives
Generate creative solutions
Take corrective action
Leadership
Motivating and Inspiring
Inspire and energize
Empower subordinates
Satisfy unmet needs
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Miss Samah Ishtieh

40. Any question???
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Miss Samah Ishtieh