1. Human Resource Management
REV 01
Topic 7
Human Resource Management
DDG 1223 PRINCIPLES OF MANAGEMENT

2. Human Resource Management
REV 01
Human Resource Management
The management function that is concerned with getting, training, motivating, and keeping competent employees.
Employment Planning
Management ensures it has the right number and kinds of people in the right places at the right time,who are capable of helping the organization achieve its goals.
DDG PRINCIPLES OF MANAGEMENT

3. REV 01
DDG PRINCIPLES OF MANAGEMENT

4. REV 01
Job analysis
An assessment of the kinds of skills, knowledge, and abilities needed to successfully perform each job in an organization.
Job description
A written statement of what a job holder does, how it is done, and why it is done.
Job specification
A statement of the minimum acceptable qualifications that an incumbent must possess to perform a given job successfully.
DDG PRINCIPLES OF MANAGEMENT

5. Recruitment and selection
REV 01
Recruitment and selection
Recruitment
The process of locating, identifying, and attracting capable applicants.
Selecting
The process of screening job applicants to ensure that the most appropriate candidates are hired.
Selection will also involve prediction, validity, and reliability.
DDG PRINCIPLES OF MANAGEMENT

6. Major Sources of Potential Job Candidates
REV 01
Major Sources of Potential Job Candidates
SOURCE
ADVANTAGE
DISADVANTAGE
Internal
Searches
Low cost; build employee morale; candidates are familiar with organization
Limited supply; may not increase proportion of protected group employees
Adver- tisement
Wide distribution can be targeted to specific groups
Generate many unqualified candidates.
Employee referrals
Knowledge about the organization provided by current employees; can generate strong candidates because of good referral reflects on the recommender
May not increase the diversity and mix of employees
DDG PRINCIPLES OF MANAGEMENT

7. SOURCE ADVANTAGE DISADVANTAGE
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SOURCE
ADVANTAGE
DISADVANTAGE
Public employment agencies
Free or nominal cost
Candidates tend to be lower skilled, although some skilled employees available
Private employment agencies
Wide contracts; careful screening; short-term guarantees often given
High cost
School placement
Large, centralized body of candidates
Limited to entry-level positions
Temporary help services
Fill temporary needs
Expensive
DDG PRINCIPLES OF MANAGEMENT

8. Selection Devices The application form Written Tests
REV 01
The application form
Written Tests
Performance-simulation tests
Interview
Background investigations
Physical Examination
DDG 1223 PRINCIPLES OF MANAGEMENT

9. Typical Training Methods
REV 01
Typical Training Methods
On-the-Job Training Methods Job rotation – Lateral transfers allowing employees to work at different jobs. Provides good exposure to a variety of tasks. Understudy – Working with a seasoned veteran, coach, or mentor. Assignments – Provides support and encouragement from an experienced worker. In the trades industry, this may also be an apprenticeship.
DDG 1223 PRINCIPLES OF MANAGEMENT

10. Off-the-Job Training Methods
REV 01
Off-the-Job Training Methods
Classroom lecturers – Lectures designed to convey specific technical, interpersonal, or problem-solving skills. Films and videos – Using media to demonstrate technical skills. Simulation exercises – Learning a job by actually performing the work. Vestibule training – Learning tasks on the same equipment that one actually will use on the job but in a simulated work environment.
DDG PRINCIPLES OF MANAGEMENT

11. Performance Management
REV 01
A process of establishing performance standards and evaluating performance in order to arrive at objective human resource decisions and to provide documentation to support personnel actions.
DDG 1223 PRINCIPLES OF MANAGEMENT

12. Method Advantage Disadvantage
Written essay
Simple to use
More on evaluator’s writing ability than actual performance
Critical incidents
Rich examples behaviorally based
Time-consuming; lack quantification
Graphic rating scales
Provide quantitative data; less time-consuming
Do not provide depth of job behavior assessed
360° Appraisal
More thorough
Time-consuming
REV 01
DDG 1223 PRINCIPLES OF MANAGEMENT

13. Method Advantage Disadvantage
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Method
Advantage
Disadvantage
BARS
Focus on specific and measurable job behaviors
Time-consuming; difficult to develop measures
Multiperson
Compares employees with one another
Unmanageable with large number of employees
MBO
Focuses on end goals; results oriented
Time-consuming
DDG 1223 PRINCIPLES OF MANAGEMENT

14. Retaining Competent Employees
REV 01
Compensation administration
The process of determining a cost effective pay structure that will attract and retain competent employees, provide an incentive for them to work hard, and ensure that pay levels will be perceived as fair.
Employee benefits
Non-financial rewards designed to enrich employees’ lives and working environment.
DDG 1223 PRINCIPLES OF MANAGEMENT