1. Dr Claire Phillips BVM&S PhD MRCVS FHEA
Quality Assurance and Enhancement at the Royal (Dick) School of Veterinary Studies
Dr Claire Phillips BVM&S PhD MRCVS FHEA
Vet School Director of Quality
Senior Clinical Lecturer
HERE Study Visit – 4th October 2017

2. Quality Assurance and Enhancement at the Vet School
Context
Undergraduate programme (Veterinary degree BVM&S)
4 and 5 year programmes
Class size –
Professional degree
All students must take and pass all courses
Professional Statutory Regulatory Bodies (PSRBs)
Postgraduate Taught Programmes (on campus and online)

3. Key features of our Quality Assurance and Enhancement processes
Regular
Evidence – based.
Two way ‘conversation’
Reporting to …
Feedback outcomes to those involved in the process
Communication
Consistent Clear
Achievable Effective
Efficient Reliable
Inclusive Relevant
Robust Recorded
Vet School Quality Assurance
Vet Medicine Quality Assurance and Enhancement Committee (VMQAEC)
UG Learning and Teaching Committee
(UG L&TC)

4. Staff engagement:
All teaching team encouraged to contribute to QA
Student / Teaching team mid-course meetings
Post course review meetings
Granularity of QA process – relevant to staff
Professional development
School-specific quality assurance and enhancement workshops
Edinburgh Teaching Award – encouraged and supported. Higher Education Academy recognition.
Student engagement:
Course level feedback opportunities - from and to students
Eg. Mid-course – TopHat, Traffic light cards, weekly clinical rotation
Student representation on key School committees – VMQAEC and UG L&TC
‘You said – We did/listened’
‘What matters to ewe’
Communication:
Two way, visible, repository of documentation

6. At course level – within course Programme level
CLOSING THE LOOP
between courses
REFLECTION

7. Quality Assurance and Enhancement at the Vet School - undergraduate
Programme/School level
Course level
Evidence-based:
Suite of documents for each course.
Generated during and after course
Plus Course Organiser Reflective Summary 1
Annual summaries Programme report,
School services reports, National Student Survey, Graduate and employer surveys
Independent review of each course 2 2
Senate and College QA Committees
School Annual QA Report 5 7
VMQAEC 3
UG and PG L&TC
Themes: problems across courses. Good practice
Innovation 6 4

8. Summary Locally - workable within but not just for the wider framework
‘Close the loop’ – feedback – feedforward
Review processes regularly
Communicate
Image Claire Phillips ©