1. Student Accounts & Cashier Services
Mindi Miller
Student Accounts Representative

2. Topics: What is a Student Account? Payment Options Billing Process
Avoiding Issues
E-refunds
1098-T
Questions?

4. Authorized Users FERPA Students must setup authorized users
Students can setup multiple authorized users
Authorized User will receive with username and password information – Must Login!
Look in Spam/Junk folder for initial authorized user
Authorized Users will receive the following notifications:
E-bill uploads
Monthly newsletters

6. Included on Student Account?
Charges
Department
Tuition & Fees
Housing
Meal Plans
ID Charge
Parking Decals & Fines
Library Fines
Mailbox Charge
Insurance – must waive
Books – optional .
Registrar’s Office
Housing & Residence Life
One Card Office
Parking Office
Library
Post Office
Health & Wellness
UNCW Bookstore

8. Credit

9. Fixed Tuition
Tuition rates at all UNC institutions will be fixed for eight consecutive semesters for all resident bachelor’s degree-seeking freshmen.
Transfer students will receive fixed tuition for a prorated time period, based on credits accumulated at the transferring institution(s). Students transferring between UNC institutions but maintaining continuous enrollment will be subject to the transfer student policy.

10. Payment Options 529 Plans – college savings account
Third Party Sponsorship – contact Student Accounts if your organization needs to be invoiced
Financial Aid - loans, scholarships, and grants
Cashier’s Office – cash and check only
E-bill – online payments
TealPay – In-house Payment Plan

11. E-Bill Highlights
E-bill is used for all student billing. Students and parents need to login and get familiar with it!
FREE payment option – use Electronic Checking account
Enter routing and account number – not debit card number
If using a Credit Union please confirm routing and account information before paying
Credit Card with a 2.75% charge – MasterCard, VISA and American Express
Payments immediately post to student account.
E-bill relies on !
Students can signup for Text notification for bill uploads
E-bill
UNCW

12. TealPay Tuition Payment Plans
***YOU MUST SIGN UP EACH SEMESTER***
Benefits:
Interest-free
Current term charges only
Split balance into manageable monthly payments – use current income or savings
Reduce dependence on loans
Enrollee will receive s advising of payment increases – we recommend Authorized Users enroll!
Setup scheduled payments (optional)

13. TealPay TealPay Opens Enrollment Cost Down Payment 3 Pay Plan
January 3- January 17
$50.00
33% + enrollment fee

14. Billing Process – Spring 2018
Registration
Register at Orientation
Charges listed in E-bill
DUE January 17
What do you need to do?
Pay in full
Setup a TealPay Payment Plan
Financial Aid Packaging Complete
Classes will be dropped for non-payment on January 18th!!

15. Common Issues UNCW e-mail is the official means of communication!!
Monitor student account – especially prior to registration opening and before bill due dates
Students with balances are not able to pre-register
Refund Timing
Drop vs. Withdrawal

16. E-refunds Setup your E-refund account today!!
Refunds often due to: Excess Financial Aid, overpayment, dropped class, etc.
Refunds will be issued to a checking or savings account only
Only students can setup refund account
Payments will not be initiated by Student Accounts
If your bank account information changes you will need to update your E-refund account

17. Title IV
Allows federal financial aid funds: including Pell Grants, Perkins Loans, Parent Plus Loans, Stafford Loans, and other federal subsidized and unsubsidized direct loans to be used to pay non-institutional charges.
Non-institutional charges include, but are not limited to: health insurance premiums, library fines, bookstore dollars, parking fines, and health center charges. 
If the student does not have a Title IV form on file they may be issued a refund without all charges on the account being paid. 
This means the student would be required to make a personal payment by the posted due date for any remaining charges.

18. 1098-T Provided in late January each year
Please provide SS# (if you haven’t already)
Provides a starting point for tax credit determination
Provides amounts billed and scholarships and grants posted to student account for calendar year
Does not provide amounts paid (payment history is available in E-bill)
Students must consent to receive their 1098-T statement online
Authorized Users must be granted access by student