1. Chapter 10 Managing Anxiety and Delivering Your Speech
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2. Managing Speech Anxiety
Speech Anxiety—a multisystem response that creates a combination of biochemical changes in the body in a communication situation. Fear of speaking before an audience.
Communication Apprehension—the most severe form of speech anxiety; an anxiety syndrome associated with either real or anticipated communication with another person or persons.
How do you feel when you are anxious?
Photo from chapter 10 page 256
© Cleve Bryant/PhotoEdit Inc.
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3. Symptoms of Speech Anxiety
Quivering, too soft, monotone, too fast, nonemphatic
Voice
Stammering, halting, awkward pauses, hunting for words, speech blocks
Fluency
Breathing heavily, clearing throat, swallowing repeatedly
Mouth and throat
No eye contact, rolling eyes, tense facial muscles, grimaces, twitches
Facial expressions
Rigid and tense, waving hands
Arms and hands
Swaying, pacing, shuffling feet, weight shifts
Body movement
Feeling too warm, too much saliva, dry mouth, butterflies in the stomach
Nonvisible symptoms
Adapted from “A. Mulac and A.R. Sherman, “Behavior Assessment of Speech Anxiety,” Quarterly Journal of Speech 60,2 (April 1974): 138
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4. What do you think causes speech anxiety?
Discussion Question
What do you think causes speech anxiety?
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5. What advice would you give to a friend with speech anxiety?

6. Treating Speech Anxiety
Select a topic you enjoy and know something about.
Be prepared.
Know the content.
Be confident.
Visualize success.
Systematic desensitization.
Practice.
Take a breath before you start.
Look at the audience.
Look for friendly faces.
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7. Extemporaneous Delivery
Methods of Delivery
Impromptu Delivery
Manuscript Delivery
Memorized Delivery
Extemporaneous Delivery
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8. Vocal and Physical Aspects of Delivery
Vocal Aspects
Vocal Quality
Overall impression a speaker’s voice makes on his or her listeners.
Intelligibility
Vocal volume, distinctiveness of sound, clarity of pronunciation, articulation, and stress placed on delivery
Vocal Variety
Variations in rate, force, and pitch
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9. Aspects (Continued) Physical Aspects Personal appearance
How should you dress for a speech?
Body movement
Facial expressions
Eye contact
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10. Types of Presentational Aids
Computer-Generated Images
Video and Digitized Video Clips
Real Objects
Models
Photographs, Drawings, and Diagrams
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11. Activity: Impromptu Speaking

12. Chapter 10
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