1. Data collection

2. Recommended steps
Send a pre-card (or make a telephone call) informing the subject that they will be receiving the questionnaire
Make the initial mailing of the questionnaire packet
The packet to include:
Cover letter individually signed
Questionnaire
Pre-addressed, stamped return envelope
insentive

3. Send a follow-up postcard or make a telephone call to non-respondens after the deadline indicated in the cover letter
Send a second mailing of the complete questionnaire packet to non-respondents include a new cover letter
Send a second follow-up postcard at the second dateline
Call if need to, personal visit, telegram.

4. Include official sponsorship
Consider the time of mailing the questionnaire
Assure confidentiality
Offer a summary of results
Do not fold the packet
Use short questionnaire
Use personal appeal like HELP ME PLEASE

5. The cover letter What the study is all about
Who is the sponsor of the research
Why the respondents are important
Promise of confidentiality
What or where to direct questions
Dateline
Thank you
Your contact number

6. The questionnaire Printed as a booklet
Do not write questions on front and back page
Provide high quality printing as close to the original
Use soft colored paper
Front cover: date; title of the study, name of the organization, graphic. No personal name should appear on the front page

7. Faculty of Educational Studies Universiti Putra Malaysia 2008
The Implementation Of Computer-aided Instruction In Malaysian Secondary Schools
Faculty of Educational Studies
Universiti Putra Malaysia
2008

8. Back cover
Lots of white space
No questions
Thank you

9. Thank You For Your Cooperation