1. eControl: ZERO Rights, Browser-based Identity Management for Help Desk Personnel - GroupWise, eDirectory, Active Directory, Exchange and Mixed Networks - EMU Bulk-User Management
Aldo Zanoni
Master CNI, B.A., B.Ed.
Director of Customer Service,
Omni Technology Solutions Inc.

2. Session Overview eControl Presentation (10 minutes)
New Features in Version 2.x - Manage Mixed Networks: eDirectory, Active Directory, GroupWise, Exchange 2
Demonstration of User and Administration Interfaces on a Live System (20 Minutes) 3 4
EMU Presentation (5 Minutes) 5
Demonstration of Export, Import, Bulk Modify, Advanced Functions – Auto-Create (5 Minutes) 6
Questions and Answers (10 minutes)

3. Part 1a: Help Desk User Management (HD)
Use HD to provide a controlled interface for your Help Desk Operators
Distribute standard Tier One Help Desk Operations to a larger number of non-technical people without worrying about them accidentally creating "distress" in your life by using NWAdmin and ConsoleOne®.
Train your Tier One HDOs on how to use HDU in under 15 minutes!
Increase user and administrator satisfaction

4. Help Desk User Management (HDU)
Provides a Win32, ‘RIGHTS REQUIRED” utility that allows you to control what options appear in the user administration screen. Provides a restricted, intuitive interface for Help Desk Operators (HDOs). Allow local administrators to:
enable/disable accounts, change NDS and GroupWise passwords, change NetMail 3.x values, Group Membership, GroupWise Distribution Lists and and much more from a simplified interface

5. Part 1b: eControl – HD, USS, CL, AC
Web-based interface for
FOUR modules
Help Desk User Management
User Self-Service
Account Create/Manager
Contact List
N NetMail l 1
Browser
Proxy Service 2 3 4
NDS/eDir
AD, Exchange, Notes, OpenLDAP Version 2.0
Through LDAP and eDir APIs
GroupWise
Through Win APIs
Through LDAP

6. eControl “ZERO Rights” Modules
1. Help Desk User Management (HD) - Provides Help Desk Operators with the ability to carry out the “TOP TEN” user administration tasks - in a WEB browser – NO NDS/eDirectory rights required! User Self-Service/Self-Administration (USS) – Allows you to set which user eDirectory fields can be updated/modified by a user in the Web Interface Account Create/Manager (AC) – Allows HDOs to create users based on eControl profiles and eDirectory templates. Allows users to sign up and auto-create an account from a WEB form Contact Lookup (CL)- Allows users to retrieve configured information from eDirectory (phone numbers, etc.)

7. eControl HD “Top Ten Tasks”
Disable/Enable eDirectory Account
Disable/Enable NetMail – Expire GroupWise
Reset Password
Group Memberships
Organizational Roles
GroupWise Distribution Lists
GroupWise Options
Password Restrictions
Login Restrictions
Login Script
Intruder Lockout
Identification

8. eControl Account Create/Manager Tasks
Automatically create account based on eDirectory template (home directory, group membership, container, etc.) and eControl Account Create Wizard Profile (naming convention and all other components not covered in eDirectory template)
Customisable user required fields (first name, last name, middle initial, phone number, mobile number, etc.)
Creates user name with specified naming convention and requires unique name in eDirectory and GroupWise system(s)
(USS-AC) Allows Web-form account creation based on registration system information (version 2.0)

9. eControl User Self-Service/Self- Administration Tasks
Subscribe/Unsubscribe from GroupWise Distribution Lists
Select Challenge-Response Phrases and provide answers for Web-based password change
Edit eDirectory fields (including extended Schema values) that have been enabled by the Administrator (mobile number, pager, etc.)
Version 2.x will provide support for Secure Forms Processing (Vacation Request, etc.)

10. eControl Hardware/Software Requirements
Windows 2000 or 2003
IIS 5 or 6
A Security Certificate for SSL (optional)
Microsoft Message Queuing (MSMQ)
Novell Netware Client 4.9 (minimum)
Novell GroupWise 5.x or 6.x
MSDE or eDirectory Extension to provide “Forgot
My Password” Self-Service

11. eControl Hardware/Software Requirements
Novell NetWare, OES, SUSE Linux, Windows
LDAP version 3 needs to running on your server
(NLDAP)
NDS Version 8.5 or any version of eDirectory
Local copies of Replicas to be accessed
(recommended)

12. Part 2: Version 2.x - Manage Mixed and Multiple Networks from a single browser
Novell eDirectory
Novell GroupWise
Novell NetMail
Microsoft Active Directory
Microsoft NT Domains
Microsoft Exchange
Lotus Notes (version 3.0)
Open LDAP
SQL/MySQL, etc.
Custom applications
eControl

13. PART 3: eControl Demonstration www.omni-ts.com
Introduction and welcome.

14. Part 4: Use EMU to…
Improve your Return on Investment in large Novell® networks.
Better manage large Netware, NDS/eDirectory®, NetMail® and/or GroupWise® Networks.
Create, manage, import or modify tens, hundreds and thousands of accounts.
Manage more accounts with fewer resources, in less time, with less stress.
Update tens, hundreds or thousands of telephone numbers (or other standard or extended schema values) with a few clicks of a mouse.
Select/modify/delete accounts based on last login time, number of days since last login time, never logged in, not used in X days, etc.

15. EMU Features
Move user home directories to other volumes - keep Trustee Assignments, File Ownership and Disk Restriction information
Check for duplicate user names in specific containers (or the entire tree) before creating user IDs
Enhanced ability to modify users based on the contents of a text file
Bulk modify user properties based on Group Membership
Add and delete Group Membership at the same time
Bulk modify GroupWise visibility
Bulk modify GroupWise and NDS passwords
Create GroupWise users for existing NDS users

16. EMU Features (continued)
Ability to save all create information to an EMU profile - a powerful improvement on the concept of user templates
Allows you to re-use field links for multiple import sessions
Use EMU Auto-Create and Auto-Delete functions to automate user creation/deletion

17. PART 5: EMU Demonstration www.omni-ts.com
Introduction and welcome.

18. Part 6: Questions and Answers ?
Visit our booth and pick up your spiffs (a different spiff each day). Be at our booth at the end of each day to be eligible to win software.

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This means that no work is lost with either the Novell Nsure UDDI corporate or testing solution.
Enterprises that build their UDDI solutions with Novell Nsure UDDI Server, are not only leveraging the deep experience Novell Identity Management foundation brings to the standard, they are securing their own future by building on an open standard implementation that will grow and scale with their corporate needs.