1. Benefits of a SUSE ® Subscription Insert Presenter's Name (16pt) Insert Presenter's Title (14pt) Insert Company/Email (14pt)

2. 2 Topics What is Linux? Why Use Linux? Is Linux Free? Why SUSE ® Linux Enterprise? Benefits of a Paid Subscription Why Supported SUSE Linux Enterprise?

3. 3 What is Linux? (click logo to play video)

4. 4 Why Use Linux? Power of the Community Freedom of Choice Top Service Levels Best of Breed Technology Result: Linux is the fastest growing operating system

5. 5 Is Linux Free? Yes and No Yes No Linux is licensed under the GNU General Public License (GPL) and is free. You can freely: ● Distribute it ● Modify it ● Use it But there is a cost associated with using Linux: ● Cost to integrate, deploy and secure ● Cost to certify, support and maintain ● Opportunity cost

6. 6 Why SUSE ® Linux Enterprise

7. 7 Benefits of a Paid Subscription Timely, tested and guaranteed security updates Prompt resolution of support issues Patches that preserve application compatibility Hardware and software certifications Technology Assurance Program indemnification Result: Allows your staff to focus on more valuable strategic initiatives

8. 8 Why Supported SUSE ® Linux Enterprise Timely, Tested and Guaranteed Security Updates

9. 9 According to the Association of Support Professionals, SUSE offers one of the world's “ten best web support sites.” (Fourth year in a row SUSE / Novell has won this award) Why Supported SUSE ® Linux Enterprise Prompt Resolution of Support Issues SUSE Support Declared as World's “Ten Best” Red HatOracleSUSERed HatOracleSUSE 71% 65% 61% 70% 44% 59% Users that rate quality of support 7 or higher Users that rate quality of support in a mixed IT environment 7 or higher 10-point scale Customers Rate SUSE Support #1 Source: Linux-Related Technical Support Comparative Study, Lighthouse Research, August 2010

10. 10 Why Supported SUSE ® Linux Enterprise Patches that Preserve Application Compatibility

11. 11 Why Supported SUSE ® Linux Enterprise Hardware and Software Certifications

12. 12 Why Supported SUSE ® Linux Enterprise Technology Assurance Program Indemnification Technology Assurance Program Through the Technology Assurance Program, you can deploy any SUSE product—including SUSE Linux Enterprise Server with Expanded Support—with the guarantee that we will protect you against future challenges to the copyrights, patents, trademarks or trade secrets of the technologies in these solutions. Under the Novell / SUSE and Microsoft patent cooperation agreement, when you buy any SUSE product—whether Linux based or proprietary—you receive a patent covenant not to sue from Microsoft. Microsoft's covenant not to sue a Novell / SUSE customer applies to a SUSE offering independent of the channel of distribution and licensing terms, and whether any code is covered by GPLv2 or GPLv3. Agreement with Microsoft

14. Unpublished Work of SUSE LLC. All Rights Reserved. This work is an unpublished work and contains confidential, proprietary and trade secret information of SUSE LLC. Access to this work is restricted to SUSE employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of SUSE. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability. General Disclaimer This document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. SUSE makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for SUSE products remains at the sole discretion of SUSE. Further, SUSE reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All SUSE marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third- party trademarks are the property of their respective owners. 257-000010-001