Talent Has No Boundaries

Talent Has No Boundaries
An Employer’s Guide to Recruiting and Retaining Individuals with Disabilities Welcome, We have enabled the use of Closed Captioning for today’s event. If you would like to utilize this feature please follow the brief instructions: Closed captioning should be located by default in the [Media Viewer panel] which can be found in the panel list on the right hand side of the meeting window. What if I cannot find the Closed Captioning? It can be found at the top of all the panels. Simply left click on the [Media Viewer] button for this panel to open. If the [Media Viewer panel] is open but minimized, simply left click two times on the [Media Viewer] button for this panel to open. If you are still unable to access the captioning within WebEx you may also access the event captioning through If for some reason you are not able to call into the Conference Call line, the audio will stream through your computer speakers. We will get started momentarily… Title: Talent Has No Boundaries An Employers’ Guide to Recruiting and Retaining Individuals with Disabilities Welcome, We have enabled the use of Closed Captioning for today’s event. If you would like to utilize this feature please follow the brief instructions: Closed captioning should be located by default in the [Media Viewer panel] which can be found in the panel list on the right hand side of the meeting window. What if I cannot find the Closed Captioning? It can be found at the top of all the panels. Simply left click on the [Media Viewer] button for this panel to open. If the [Media Viewer panel] is open but minimized, simply left click two times on the [Media Viewer] button for this panel to open. If you are still unable to access the captioning within WebEx you may also access the event captioning through If for some reason you are not able to call into the Conference Call line, the audio will stream through your computer speakers. We will get started momentarily… [At the bottom of the screen, there are three logos, one of the Department of Labor Seal, one of the Workforce Recruitment Program (WRP) logo, and one of the Department of Defense Seal.]

Talent Has No Boundaries
An Employer’s Guide to Recruiting and Retaining Individuals with Disabilities 2013 Workforce Recruitment Program Title: Talent Has No Boundaries An Employers’ Guide to Recruiting and Retaining Individuals with Disabilities 2012 Workforce Recruitment Program [At the bottom of the screen, there are three logos, one of the Department of Labor Seal, one of the Workforce Recruitment Program (WRP) logo, and one of the Department of Defense Seal.]

Webinar Logistics Questions for our experts should be ed to Answers to questions we are unable to address during the webinar will be posted on the WRP website at and at The entire webinar also will be placed on the website at Webinar Logistics Questions for our experts should be ed to Answers to questions we are unable to address during the webinar will be posted on the WRP website at and at The entire webinar also will be placed on the website at [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

Your Hosts Sara Mahoney Business Development Specialist, Office
of Disability Employment Policy (ODEP), U.S. Department of Labor Co-director of the WRP Masters of Arts from Ball State University in Student Affairs Administration in Higher Education Your Hosts Business Development Specialist, Office of Disability Employment Policy (ODEP), U.S. Department of Labor Co-director of the WRP Masters of Arts from Ball State University in Student Affairs Administration in Higher Education [There is a picture of Sara Mahoney on the right half of the screen with an American flag and a Department of Labor flag behind her] [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

Your Hosts Stephen M. King
Director of Disability Programs, Office of Diversity Management and Equal Opportunity, U.S. Department of Defense (DoD) Co-Director of the WRP Senior disability policy advisor to the Secretary of Defense Possesses extensive experience in targeted recruitment and outreach Graduate of Bellarmine University Your Hosts Stephen M. King Director of Disability Programs, Office of Diversity Management and Equal Opportunity, U.S. Department of Defense (DoD) Co-Director of the WRP Senior disability policy advisor to the Secretary of Defense Possesses extensive experience in targeted recruitment and outreach Graduate of Bellarmine University [There is a picture of Stephen King on the right half of the screen with an American flag behind him] [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

Webinar Topics Background WRP Website Schedule A Appointing Authority
Origins of the WRP How the WRP Works Role of the Sponsors WRP Website Schedule A Appointing Authority Reasonable Accommodations WRP and Pathways Tips Success Stories Webinar Topics Background Origins of the WRP How the WRP Works Role of the Sponsors WRP Website Schedule A Appointing Authority Reasonable Accommodations WRP and Pathways Tips Success Stories [At the bottom of the slide is an image of the WRP Logo] Sara: This webinar is part of the Workforce Recruitment Program’s series of outreach and educational activities developed for employers looking for talented, productive employees whose skills and knowledge will support and enhance your agency’s mission and goals. WRP offers free tools, education and resources to help employers find and advance employment of people with disabilities. Stephen: Today we will start by talking about the WRP’s purpose, its history, and how it works. We will discuss resources available to assist employers who hire from the program, and give tips on how to use WRP’s website to find extraordinary talent. Sara: We also will give advice on how to efficiently provide effective reasonable accommodations at your worksite for employees with disabilities. And we will inspire you with our success stories from employers and employees who have found each other through our network. Copyright © 2012

WRP Background Started in the 1970s by the Department of Navy.
Expanded in 1995 by the Department of Defense (DoD) and the President’s Committee on Employment of People with Disabilities. Now managed jointly by DoD’s Office of Diversity Management & Equal Opportunity (ODMEO) and the Department of Labor’s Office of Disability Employment Policy (ODEP). The WRP: Is a free recruitment and referral program Connects employers with highly motivated postsecondary students and recent graduates with disabilities who are eager to prove their abilities Is a great tool to address low participation rate May be utilized to fill temporary and permanent needs WRP Background Started in the 1970s by the Department of Navy. Expanded in 1995 by the Department of Defense (DoD) and the President’s Committee on Employment of People with Disabilities. Now managed jointly by DoD’s Office of Diversity Management & Equal Opportunity (ODMEO) and the Department of Labor’s Office of Disability Employment Policy (ODEP). The WRP: Is a free recruitment and referral program Connects employers with highly motivated postsecondary students and recent graduates with disabilities who are eager to prove their abilities Is a great tool to address low participation rate May be utilized to fill temporary and permanent needs [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

How the Program Works October/November: 100+ federal recruiters visit over 270 college campuses and conduct interviews Recruiters rate applicants on a scale of 1-5 in four areas: Communication Direction Maturity Experience Each candidate also receives an “overall” rating Must receive a 3 or higher to be included in the WRP database In addition to ratings, the WRP database contains contact info, degree, major, GPA, location preference, interview notes, resume, transcripts, and potential accommodation needs How the Program Works October/November: 100+ federal recruiters visit over 270 college campuses and conduct interviews Recruiters rate applicants on a scale of 1-5 in four areas: Communication Direction Maturity Experience Each candidate also receives an “overall” rating Must receive a 3 or higher to be included in the WRP database In addition to ratings, the WRP database contains contact info, degree, major, GPA, location preference, interview notes, resume, transcripts, and potential accommodation needs [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

How the Program Works Pool of candidates available nationwide and in a wide variety of career fields (100+ majors) College Disability Services Office/Career Center confirms and helps recruit and prepare candidates Database is opened to all registered employers nationwide in early December and is active for one year Employers use the site to hire candidates for summer/temp or permanent positions throughout the year Support from Computer/Electronic Accommodations Program (CAP) for summer hires How the Program Works Pool of candidates available nationwide and in a wide variety of career fields (100+ majors) College Disability Services Office/Career Center confirms and helps recruit and prepare candidates Database is opened to all registered employers nationwide in early December and is active for one year Employers use the site to hire candidates for summer/temp or permanent positions throughout the year Support from Computer/Electronic Accommodations Program (CAP) for summer hires [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012 Page 9

DoD’s Role Work closely with ODEP to manage the program – federal wide
Training, scheduling schools, and recruitment Manage the program within DoD – worldwide Organize Annual Awards Ceremony Supplement ODEP on tech support We do our fair share: Supply 37% of recruiters for the WRP Provide 185 workdays for recruiting Hire approximately 70% of all WRP Hires 15% of hires are to permanent or long-term jobs Centrally fund over 450 temporary employment opportunities DoD’s Role Work closely with ODEP to manage the program – federal wide Training, scheduling schools, and recruitment Manage the program within DoD – worldwide Organize Annual Awards Ceremony Supplement ODEP on tech support We do our fair share: Supply 37% of recruiters for the WRP Provide 185 workdays for recruiting Hire approximately 70% of all WRP Hires 15% of hires are to permanent or long-term jobs Centrally fund over 450 temporary employment opportunities [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

DoD’s Role Provide accommodations for WRP interns through Computer/Electronic Accommodations Program (CAP), a program of DoD’s TRICARE Management Activity (TMA) CAP provides assistive technology to allow DoD and other federal employees with disabilities to access electronic and information technology. CAP provides AT to WRP interns throughout the federal sector and to employees of partner organizations Since CAP’s inception, over 120,000 requests for accommodations have been filled. Visit CAP online at DoD’s Role Provide accommodations for WRP interns through Computer/Electronic Accommodations Program (CAP), a program of DoD’s TRICARE Management Activity (TMA) CAP provides assistive technology to allow DoD and other federal employees with disabilities to access electronic and information technology. CAP provides AT to WRP interns throughout the federal sector and to employees of partner organizations Since CAP’s inception, over 120,000 requests for accommodations have been filled. Visit CAP online at [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

ODEP’s Role Work closely with DoD to manage the program – federal wide
Manage the entire process that includes: Coordination of campus recruitment (starting in March each year), Coordination of recruiter participation, online training series and materials, Trip creation and assignments of recruiters, General oversight of on campus recruitment in October and November, Follow up with recruiters after recruitment date, Plan for and execute release of the database in early December, and Answer general questions that come from inquiring stakeholders. ODEP’s Role Work closely with DoD to manage the program – federal wide Manage the entire process that includes: Coordination of campus recruitment (starting in March each year), Coordination of recruiter participation, online training series and materials, Trip creation and assignments of recruiters, General oversight of on campus recruitment in October and November, Follow up with recruiters after recruitment date, Plan for and execute release of the database in early December, and Answer general questions that come from inquiring stakeholders. [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

Getting Started Register as an employer user by going to and click on “Register Now” in the top left-hand corner of the page Login to the WRP website using the username and temporary password that comes from Go to the Employers’ Tool page and select “Search Student Database.” You are now in search mode. Getting Started Register as an employer user by going to and click on “Register Now” in the top left-hand corner of the page Login to the WRP website using the username and temporary password that comes from Go to the Employers’ Tool page and select “Search Student Database.” You are now in search mode. [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

Employer Tools Home Page
Employers Tools Home Page [There is a screen shot of the WRP Employer Tools Home Page] The links on the left hand side of the page are listed below and then each link has a description on the right hand side of the page. Search Student Database Manage My Selected Students Manage Organization's Selected Students View Resources My Hires Report General Hires Report My Selected Students' Contact Information My Organization's Selected Students' Contact Information [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

WRP Database Search Page
[There is a screen shot of the WRP Database Search page from the WRP website] The various search criteria on this page include: First Name OR Last Name Student ID School Attended Academic Major Keyword Search Graduation date Veteran Status- all or yes Schedule A Eligible Status- all or yes Interview notes keyword Location Preference (by states) Appointment (all, summer, or permanent) Degree Program – associate, bachelor, masters, JD, PhD., other Job Preference (list of choices) Resume Keyword Search [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

WRP Database Search Page
New Resume Search Capability Allows you to search each candidate’s resume for key words such as: Top Secret Technical terms Specific majors Specific skills needed Etc. Also note, the PDF functionality will be restored to its previous speed. You should not experience the delay when downloading candidate PDF’s in the future. WRP Database Search Page New Resume Search Capability Allows you to search each candidate’s resume for key words such as: Top Secret Technical terms Specific majors Specific skills needed Etc. Also note, the PDF functionality has been restored to its previous speed. You should not experience the delay when downloading candidate PDF’s in the future. [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

Manage Selected Students Page
[There is a screen shot of the Manage Selected Students Page from the WRP website.] [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

Edit Hiring Information Page
[This is a screen shot of the Edit Hiring Information page.] [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012 Page 19

New drop down menu options for Term of Employment: Internship, less than a year Internship, a year or more Temporary Term Permanent Other * These changes will be available soon. Edit Hiring Information Page New drop down menu options for Term of Employment: Internship, less than a year Internship, a year or more Temporary Term Permanent Other * These changes will be available soon. [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

New drop down menu options for Hiring Authority: Schedule A (5 C.F.R (u)) Pathways for Current Students Pathways for Recent Graduates Other * These changes will be available soon. Edit Hiring Information Page New drop down menu options for Hiring Authority: Schedule A (5 C.F.R (u)) Pathways for Current Students Pathways for Recent Graduates Other * These changes will be available soon. [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

Valuable Information on the WRP Website
For WRP 2013: Over 115 recruiters from 20 Federal agencies More than 270 college campuses 2,900 candidates, including undergrad, graduate and law were accepted into database Over 600 total hiring actions for 2012 (as of February 11, 2013) in more than 20 agencies world-wide, mostly summer positions, with over 42 permanent hires Valuable Information on the WRP Website For WRP 2013: Over 115 recruiters from 20 Federal agencies More than 270 college campuses 2,900 candidates, including undergrad, graduate and law were accepted into database Over 600 total hiring actions for 2012 (as of February 11, 2013) in more than 20 agencies world-wide, mostly summer positions, with over 42 permanent hires Copyright © 2012

Schedule A Appointing Authority
Noncompetitively appoint and convert “persons with intellectual disabilities, severe physical disabilities, or psychiatric disabilities” [5 C.F.R (u). For conversion, see 5 C.F.R ]‏ Permanent, temporary, or time limited appointments Excepted Service Posting not required Must meet qualifications Schedule A Appointing Authority Noncompetitively appoint and convert “persons with intellectual disabilities, severe physical disabilities, or psychiatric disabilities” [5 C.F.R (u). For conversion, see 5 C.F.R ]‏ Permanent, temporary, or time limited appointments Excepted Service Posting not required Must meet qualifications [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

Schedule A Appointing Authority
Expectations of work performance same Must accommodate, if necessary Documentation to support placement Statement of Job Readiness is NOT required Tips: The authority is written broadly, don’t limit yourself Schedule A is not limited to individuals who have targeted disabilities Schedule A Appointing Authority Expectations of work performance same Must accommodate, if necessary Documentation to support placement Statement of Job Readiness is NOT required Tips: The authority is written broadly, don’t limit yourself Schedule A is not limited to individuals who have targeted disabilities [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012 Page 24

WRP and Pathways Pathways should not prevent you from hiring WRP candidates. Hiring diverse candidates should be part of your agency’s strategic hiring plan. Generally speaking, when a hiring manager wants to hire an intern or recent graduate, they have two options for hiring authorities- Schedule A for People with Disabilities or the Schedule D Pathways Program. In both cases, they can use the WRP database to identify qualified candidates for their applicant pools. Here is how! WRP and Pathways Pathways should not prevent you from hiring through WRP candidates. Hiring diverse candidates should be part of your agency’s strategic hiring plan. Generally speaking, when a hiring manager wants to hire an intern or recent graduate, they have two options for hiring authorities- Schedule A for People with Disabilities or the Schedule D Pathways Program. In both cases, they can use the WRP database to identify qualified candidates for their applicant pools. Here is how! [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

WRP and Pathways Schedule A
If hiring managers want to use the Schedule A hiring authority to hire a person with a disability, they can recruit directly from the WRP database without having to publically post the position. The agency or hiring manager would: Search the WRP database for qualified candidates and contact them directly with job opportunities. Once an eligible candidate is identified, follow the Schedule A regulations (5 CFR (u) and provision in 5 CRF part 302). Schedule D If hiring managers use the Schedule D hiring authority, they can still use the WRP database to recruit qualified candidates. The agency or hiring manger would: Publically post the position and follow all Schedule D regulations (5 CFR and provision in 5 CRF part 302). Search the WRP database as a means of targeted outreach and contact qualified candidates, encouraging them to apply via USAJOBS for the publically posted position. WRP and Pathways Schedule A If hiring managers want to use the Schedule A hiring authority to hire a person with a disability, they can recruit directly from the WRP database without having to publically post the position. The agency or hiring manager would: Search the WRP database for qualified candidates and contact them directly with job opportunities. Once an eligible candidate is identified, follow the Schedule A regulations (5 CFR (u) and provision in 5 CRF part 302). Schedule D If hiring managers use the Schedule D hiring authority, they can still use the WRP database to recruit qualified candidates. The agency or hiring manger would: Publically post the position and follow all Schedule D regulations (5 CFR and provision in 5 CRF part 302). Search the WRP database as a means of targeted outreach and contact qualified candidates, encouraging them to apply via USAJOBS for the publically posted position. [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

Reasonable Accommodations
Agencies are required to have written reasonable accommodation procedures Employers are required to provide reasonable accommodations to qualified individuals with disabilities- applicants and employees It is an individual’s responsibility to inform you of their disability and request a reasonable accommodation You must provide assistance or make changes to enable the worker to do the job. For example: lower the height of a desktop for a worker in a wheelchair provide TDD telephone equipment for the hearing impaired provide a quiet, distraction-free workspace for a worker with attention deficit disorder. Reasonable Accommodations Agencies are required to have written reasonable accommodation procedures Employers are required to provide reasonable accommodations to qualified individuals with disabilities- applicants and employees It is an individual’s responsibility to inform you of their disability and request a reasonable accommodation You must provide assistance or make changes to enable the worker to do the job. For example: lower the height of a desktop for a worker in a wheelchair provide TDD telephone equipment for the hearing impaired provide a quiet, distraction-free workspace for a worker with attention deficit disorder. [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

Reasonable Accommodations
Dialogue with your worker to find effective and practical solutions. “Interactive Process” Ensure accommodations requested are in place the day the new employee enters on duty Resources are available to help: Job Accommodation Network Free and confidential service Computer/Electronic Accommodations Program (CAP) Provides free assistive technology U.S. Equal Employment Opportunity Commission (EEOC) Reasonable Accommodations Dialogue with your worker to find effective and practical solutions. “Interactive Process” Ensure accommodations requested are in place the day the new employee enters on duty Resources are available to help: Job Accommodation Network Free and confidential service Computer/Electronic Accommodations Program (CAP) Provides free assistive technology U.S. Equal Employment Opportunity Commission (EEOC) [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012 Page 28

Tips Ask candidates if they can perform the essential functions of the job, not about the disability. Hire into mission critical positions. Candidates are qualified to do much more for the growth of your organization than just make coffee. Be open to the possibility of candidates willing to relocate for the “right” or “perfect” position for them. It could be a win-win for both your agency and the candidate. Ask if candidates need accommodations prior to the their start date. If an accommodation is needed, process it as quickly as possible. Don’t forget the Computer/Electronic Accommodations Program (CAP)! Tips Ask candidates if they can perform the essential functions of the job, not about the disability. Hire into mission critical positions. Candidates are qualified to do much more for the growth of your organization than just make coffee. Be open to the possibility of candidates willing to relocate for the “right” or “perfect” position for them. It could be a win-win for both your agency and the candidate. Ask if candidates need accommodations prior to the their start date. If an accommodation is needed, process it as quickly as possible. Don’t forget the Computer/Electronic Accommodations Program (CAP)! [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

Success Stories Ann Kaufmann Madison Carter Employer Success Story
Department of Homeland Security, U.S. Customs and Border Protection Obtained full-time employment Helping to ensure WRP Candidates are being hired into permanent positions at CBP Initiated an Alliance Agreement w/ ODEP Madison Carter U.S. Army Europe, G1, Office of the Deputy Chief of Staff WRP helped to develop skills Provided “countless opportunities” Employer Success Story Ann Kaufmann Department of Homeland Security, U.S. Customs and Border Protection Obtained full-time employment Helping to ensure WRP Candidates are being hired into permanent positions at CBP Initiated an Alliance Agreement w/ ODEP Madison Carter U.S. Army Europe, G1, Office of the Deputy Chief of Staff WRP helped to develop skills Provided “countless opportunities” Employer Success Story [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

Best Practices Strong support from upper management helps
Consider central funding for WRP hires in keeping with your agency’s strategy for other summer student programs DoD, State Dept, FDIC, and the VA have central funding Promote the WRP along with other employment programs Plan for summer hires well in advance, keeping in mind the December release date; set aside slots if necessary Best Practices Strong support from upper management helps Consider central funding for WRP hires in keeping with your agency’s strategy for other summer student programs DoD, State Dept, FDIC, and the VA have central funding Promote the WRP along with other employment programs Plan for summer hires well in advance, keeping in mind the December release date; set aside slots if necessary [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

Best Practices Seek out managers who would benefit from staff support in the summer or those who you know will be filling permanent positions Plan participants strategically Search the database EARLY - the good ones will go fast! Communicate success stories throughout the agency Best Practices Seek out managers who would benefit from staff support in the summer or those who you know will be filling permanent positions Plan participants strategically Search the database EARLY - the good ones will go fast! Communicate success stories throughout the agency [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

Providing Answers – Q&A
Who provides funding for the recruiters to travel? How do we get schools in our area to participate? Providing Answers Who provides funding for the recruiters to travel? How do we get schools in our area to participate? [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

For More Information… WRP website: and ODEP website: ODMEO website: ODMEO is also on Facebook and Twitter: For More Information… WRP website: and ODEP website: ODMEO website: ODMEO is also on Facebook and Twitter: [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

Closing Thank you for your attention and good luck searching! Closing
Picture of the Department of Defense Seal Picture of the Department of Labor Seal [At the bottom of the slide is an image of the WRP Logo] Copyright © 2012

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