1. Management Roles
When planning, a manager is generally considering the strategies and direction of the organisation. They evaluate and review past results, in order to consider future goals and objectives. When administrating they perform day to day duties and implement decisions that have been made.
Possible roles that a manager can have include:
Figurehead Disseminator Negotiator
Leader Spokesperson Entrepreneur
Liaison Disturbance handler
Monitor Resource allocator
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2. Figurehead
Holding an important role or title within the organisation and representing the business at important events.
eg. Signing documents
Greeting important visitors
Welcoming other managers
Holding a position as chairperson
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3. Distributing knowledge and information to supervisors and employees.
Disseminator
Distributing knowledge and information to supervisors and employees.
eg. Meeting with individuals and groups
Sharing information
Organising training for employees
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4. Conferring and consulting with others on behalf of the organisation.
Negotiator
Conferring and consulting with others on behalf of the organisation.
eg. Participating in legal discussions
Meeting with union representatives
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5. Leader
Encouraging and motivating employees and supervisors toward the organisation’s goals.
eg. Chairing meetings
Setting goals
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6. Spokesperson
Distributing knowledge and information about the business to external organisations.
eg. Meeting with community groups
Presenting at media conferences
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7. Taking risks and developing new innovations for the organisation.
Entrepreneur
Taking risks and developing new innovations for the organisation.
eg. Encouraging creative thinking
Employee innovation
Holding planning meetings
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8. Networking with people from external organisations.
Liaison
Networking with people from external organisations.
eg. Meeting with external managers
Coordinating suppliers
Participating in community groups
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9. Negotiating and rectifying difficulties.
Disturbance handler
Negotiating and rectifying difficulties.
eg. Dealing with problems
Assisting with fire drills
Responding to marketing crises
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10. Keeping track of information relevant to the organisation.
Monitor
Keeping track of information relevant to the organisation.
eg. Reading newspapers
Summarising journals
Collecting useful details
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11. Deciding how to distribute resources.
Resource allocator
Deciding how to distribute resources.
eg. Authorising use of supplies
Distributing time plans
Arranging rosters
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