1. Metroployment Metropolitan’s Employment Service

2. Metroployment – supporting customer into work
Philip Parr and Sarah Skidmore
Employment Officers

3. Metroployment:
Better understanding of our customers’ needs/circumstances
Easier access and ability to engage customers
Number of jobs Met/Supply Chain offers
Right thing to do:
For customers to support their financial security and independence, physical and mental health
For communities key to regeneration and economic success
For Metropolitan to reduce arrears, benefit from customers’ skills and experience, motivated staff, reduce recruitment costs
Many agencies/work progs out there, so why does it make sense for a Housing Association?
Better understanding of our customers’ needs/circumstances so can tailor service
Easier access, better relationships so easier to engage then e.g. Job Centre Plus (no stigma)
Number of jobs Met/Supply Chain offers (esp. Entry level positions)
Right thing to do
For customers to support their financial security/Independence, physical/mental health, reduce isolation/loneliness, increase social support (increasing no. with multiple needs)
For communities key to regeneration and economic success – 30 new jobs reduced ASB in Cotgrave, strengthen social networks
For Metropolitan to reduce arrears, benefit skills/experience/insight of customers, motivated staff, reduce recruitment costs from recruiting customers

4. Supported over 10,843 customers to meet an agreed Independence step between April and November, against a yearly target of a fantastic result.
Supported 473 customers into sustainable work between April and November against a yearly target of 500. This a great achievement. 92% are still in work after 4 months, against a national average of 83%.
Currently supporting over 2100 customers on our programmes, the most we have ever supported.
183 Volunteering opportunities taken up by our customers since April and 146 residents gained an accredited qualification against a target of 100 for each.
We have 8 internal apprentices within our Customer service centre and 32 of our customers in varying apprenticeships within different sectors across our supply chain by November. We had no internal apprentices in the last financial year and only 30 external apprenticeship opportunities so we are way ahead of the preceding years.

5. Locally Nottingham/Derby
Current Caseload
237
Job Starts
163
Derby:
Current Caseload
120
Job Starts 49

6. Metroployment Focus
Support customers residents/ none residents into work
Work with internal teams to access opportunities for our customers
Internal recruitment team for all our opportunities (use Metroployment first)
Support with Training/ Placements/ Work experience
Development of people (Employability skills)
Offer a “Free recruitment” service for local/national employers
Deliver Sector based work academies (SBWA)
Support Metropolitan to achieve it’s performance targets (Employment outcomes, apprenticeships, training, independent steps)
We are part of the Neighbourhood Investment Team. Supporting to regenerate communities

7. We currently work in partnership:
Locally here is what we do.....