1. The Swift Journey ……………how collaboration benefits participants

2. What is Swift ?
Swift is a consortium of Library organisations, that has implemented an integrated library management system throughout their libraries, which is managed on a 24/7 basis by SirsiDynix.

3. Swift Members

4. Swift Contains a Variety of Libraries
Large and Small
Country and City
Some are Library Corporations
Others are attached to Local Councils
The 1st TAFE was installed 24 months ago
Some are Interstate
A broad spectrum of library organisations

5. Swift Members Eastern Latrobe Ashfield Casey Cardinia Yarra Burwood
Greater Dandenong
Melton
West Gippsland
Goulburn Valley
Mildura
High Country
Wimmera
Initial Libraries
Latrobe
Yarra
Gannawarra
Campaspe
Central Highlands
Swan Hill
Mitchell
GOTAFE
Wodonga
Indigo
Towong
Other Victorian Libraries
Ashfield
Burwood
Botany Bay
Marrickville
Kogarah
Strathfield
NSW Libraries

6. How Did It Happen?

7. How Did It Happen? A common need Creation of Library Consortium
Preparation, issue and evaluation of tender documents
Development of common operating standards and procedures
The development of a collaborative team environment amongst the staff from the participating libraries
The exertion of a lot of “blood, sweat and tears.”

8. Size
&
Statistics

9. Size of Consortium 26 Swift member libraries (18 Vic, 6 NSW)
44 Councils (38 Vic, 6 NSW)
170 branch library service points
13 mobile libraries
1.1 million bibliographic records
3.5 million items

10. Size of Consortium 795k members
Since 2007 have processed102.3m loans. Currently 14 million loans p.a. or (1.2 million per month)
3.4m Intra-Library Loans handled since At present 850k p.a.
5.4% of loans being satisfied by member libraries.
456k SMS Messages p.a.
100,456 transactions per day (based on 7 days per week)

11. Governance

12. Swift Contracts SirsiDynix B MAV Participating Libraries
System & Services Agreement
MAV
Acting for and on behalf
of Participating libraries
Back to Back Agreement
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Participating
Libraries

13. An Evolving Organisational StructureB
Participating
Libraries
MAV
Management
Committee
Operations
Committee
Business
Manager
SirsiDynix
System
Administrator
User Group
Subject Matter Specialists
Subject Matter Specialists
Commercial in Confidence

14. Expansion of Consortium
Governed by 2 objectives
Current levels of Service to members cannot be compromised
Members continually receive the benefits generated by the Consortium.

15. Components of the Solution

16. The Swift Environment Staff Patrons Presentation elibrary Layer
Workflows - Staff
Staff
Patrons
BookMyne
Enterprise / Portfolio
elibrary
StaffWeb
Reporting
Symphony Reports
Directors Station
Analytics
Processes
Cataloguing Standards
Operating Procedures
Applications
Datastream
SMS
Debt
Collection
Chilifresh PC
Reservation
SIP2
Social
Library
E Resource
Central
Production
Bib.
Patron
Reports
Test
Training
Data Bases
(for both Vic & NSW)
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System
Symphony

17. Financial Arrangements

18. Consortium Management Fee Annual Maintenance Costs
Financial Arrangements
For each Participating Library:
Consortium Management Fee
Implementation Costs
Annual Maintenance Costs
Commercial in Confidence

19. Benefits to
Members

20. Benefits to Members
A saving of on average 30% to annual operating expenses.
No longer the need to perform system monitoring or system backups.
Functionality that would be difficult to justify on a stand alone basis.
Automatically receive new updates of operating system at no cost.
Capacity requirements have been automatically addressed.
A reliable, stable operating environment.
Savings through Consortium purchases.
The use of a modern system that has led to improved Patron services.

21. Benefits to Members
The implementation of a single bibliographic database has greatly improved the information on collections held by all libraries, not only for Library staff, but also Patrons
Monthly Operational Reports
Impact on Intra-Library Loans - The participating Swift libraries have seen a 1300% increase in the number of intra-library loans amongst themselves – let alone with other libraries.
Potential to re-allocate the use of staff to improve Patron services.
The Consortium has introduced new standards and work practices, that has improved productivity within the Participating Libraries.

22. Benefits for Swift Patrons

23. What have we done for Swift Patrons?
Implemented an integrated library management system that can be expanded.
Developed common standards across all member libraries.
Expanded the size of the Bib. Database from many small unconnected databases to one large integrated database.
Increased the volume of intra-library loans.
Federated Search capabilities
Intra-Library Loan Facilities
SMS Messaging
Outreach Home Library Services
Chilifresh Book Reviews
iPhone Application
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24. What are we currently doing for Patrons?
Creating a tailor made web page for each library community
Developing additional Cloud Computing facilities
Providing e-library downloads
Continuing to rollout mobile computing facilities
Exploring ways of improving the existing courier system – within the State and between States.
Introducing a Swift Patron Library Card
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25. In Summary
Created a dynamic Consortium that is based on member collaboration – not only within the State but between States.
Implemented a stable, reliable and consistent operating environment. – % uptime.
Developed common operating & cataloguing standards.
Generated various savings for members – operating and products.
Continually implementing new services for patrons.
Seen the use of library resources dramatically increase.
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26. Questions