1. E-commerce
Business uses of internet, e-commerce & e-business, e-marketing, e-payments etc.

2. E-Commerce Basics: What is e-commerce?
E-commerce describes financial transactions that are conducted electronically over a computer network
Includes physical products, digital products, and services
Digital products such as News, music, video, databases, software, and all types of knowledge-based items
Peddle services, such as arranging trips, online medical consultation, and remote education
Carried out by computer or require human agents

3. Who is the typical e-commerce customer?
Demographics not yet stabilized
In 1995, 30-something white male
Now, females and teens have entered the online shopping fray in droves
B2C (business-to-consumer) e-commerce – typical e-commerce activities that the typical Web surfer enjoys
C2C (consumer-to-consumer) – includes online auctions and rummage sales

4. Who is the typical e-commerce customer?
B2B (business-to-business) e-commerce – involves one enterprise buying goods and services from another enterprise
B2G (business-to-government) e-commerce – aims to help businesses sell to governments

5. How does an e-commerce store work?

6. Shopping Carts: What’s an online shopping cart?
Cyberspace version of the good old metal cart that you wheel around a store and fill up with merchandise

7. How do shopping carts work?
Shopper browses Web site, and then adds products using a “Buy” or “Add to Cart” button
Uses cookies to store information about your activities on Web site

8. Transaction Privacy and Security: How does e-commerce affect my privacy?
Spyware is often used to gather information secretly and relay it to advertisers or other interested parties
Ad-serving cookies track your activities at any site containing banner ads from the third party (who supplied the cookie)

9. What is an electronic wallet?

10. How does a person-to-person payment work?
Customer opens an account
Some services require you to deposit some money into your account
Customer receives user ID and password
Money can be sent to anyone who has an account