1. Co-enrolling a job seeker using ETO

2. Topics for this Session
Eligibility vs enrollment
The co-enrollment process using WorkSourceWA.com and ETO
WIOA eligibility application
WIOA program enrollment

3. WIOA Career Services Basic Career Services
Eligibility determination for adult, dislocated worker, or youth program services;
Outreach, intake, and orientation to one-stop services;
Initial skill assessment and supportive service needs;
Labor exchange, including job search, placement, and career counseling as needed;
Referrals to and coordination with programs and services inside and outside WorkSource;
Local, regional, national labor market data;
Performance and program cost for eligible training providers by program/provider type;
Local one-stop performance accountability;
Availability of and referral to supportive services/assistance including: child care; child support; Medicaid and Children’s Health Insurance Program; SNAP; earned income tax credit; housing counseling and HUD services; TANF, and supportive and transportation services provided through that program;
Eligibility for non-WIOA financial aid for training and education; and
Information/assistance regarding filing claims under UI programs, although only merit staff may answer questions, provide advice, or make decisions that could affect claimants’ UI eligibility, although other one-stop staff may assist in claims taking by routine acceptance of information.
Individualized Career Services
Comprehensive and specialized assessments of the skill and service needs of adults and dislocated workers;
Development of individual employment plans;
Group and/or individual counseling and mentoring;
Career planning (e.g. case management);
Short-term pre-vocational services (learning skills, communication skills, interviewing skills, etc. may include pre-apprenticeship);
Internships/work experiences linked to careers;
Workforce preparation activities that help an individual acquire a combination of basic academic skills, critical thinking skills, digital literacy skills, and self-management skills, including competencies in utilizing resources, using information, working with others, understanding systems, and obtaining skills necessary for successful transition into and completion of postsecondary education, or training, or employment;
Financial literacy services;
Out-of-area job search assistance and relocation assistance; and
English language acquisition and integrated education and training programs.

4. WIOA ELIGIBILITY Eligibility - a way to screen people in
TITLE I & III ELIGIBILITY CRITERIA
- Title III: All Job Seekers
- Title I Adult: All Job Seekers who are also
o legal to work, 18 or older; and registered for Selective Service (if appropriate)
- Title I Dislocated Worker: All Job Seekers who are also
o Legal to work, registered for Selective Service (if appropriate) and
o unemployed due to general dislocation, facility closure/substantial lay-off, loss of self-employment, displacement as a homemaker, dislocation/separation from military service, or the spouse of an active military service member.
Only “basic eligibility” is required for Basic Career Services, using self-attestation rather than documentation
Services with hard costs (individualized career, support, and training) require full eligibility determination

5. Dave 33 year old Has worked in hospitality since he was 16
The company he was working for just laid him off

6. WorkSourceWA.com

7. Create a Profile

8. SAW Account

9. Sign-in to WorkSourceWA.com
Create a profile

10. From Profile to Client Record
WorkSourceWA.com
ETO (client record)
Title I Eligibility criteria
Entitled to work in US
SSN
DOB
Gender, Ethnicity, Race
Employment Status
LEP status
In School/school type/highest grade completed
Runaway
Criminal background
Military Service (added q’s)
Spouse of military
Disability (added q’s),
MFSW (added q’s)
Job seeker is now a Wagner Peyser participant and may self-serve and/or access Basic Career Services
Entitled to work in US
Registered with Selective
18 or older
Dislocated Worker Status
Must be collected by staff
Title I Eligibility criteria
Must be collected by staff

11. What Next?
“Thanks for completing your profile. Now I just need a few minutes of your time to finish the process so that you can begin to access services to help you with your job search.” NOTE: a script is provided in the appendix to the ISD manual included in ESD Policy #1023.

12. Eligibility Touchpoint

13. Basic Services Only Application

14.
If any of the radio buttons are clicked in the DW status questions, co-enroll the job seeker as both an adult and dislocated worker.

15. Eligibility Case Note
Basic

16. Complaint, Grievance & Equal Opportunity
For more information/resources go to
This is a lot of information to share on a desktop. A hard copy version is available for your to share with job seekers. Check locally for copies.

17. Signatures

18. Program Enrollment

19. Program Enrollment

20. Program Enrollment Basic Don’t forget to save!
Remember – a job seeker still needs to take a service in order to fully complete the process!

21. WIOA (Title I & Title III) Co-Enrollment Process
Job Seeker managed steps
Legend
Comments:
Staff managed steps
Re-work: No
Yes
Decision
Flow
WIOA (Title I & Title III) Co-Enrollment Process
Enrollment
Enter a WorkSource Site
Job Seeker No
Yes
Ask if job seeker has an
Account
Staff
Direct Job Seeker to WorkSource WA.com
Staff
WorkSourceWA.com
ETO Customer Management System
Staff outreach to co-enroll WP Job Seeker into Title 1 Adult and DW Program (if eligible
Staff
Enrollment
Staff
Access Basic
Career Services
Job Seeker
Does
Job Seeker need Training/
Individualized/ support services?
Staff
Yes No
Complete Long form for Full WIOA enrollment
Staff
Complete eligibility questions enrollment (see next page)
Staff
Review Complaint, Grievance and EO forms with job seeker
Staff
Self-Attestation
& Signature
Staff
Access the WorkSource Wa.com remotely
Job Seeker
Select Find an Opportunity
Job Seeker No
Yes
Do you have an Account?
Message: You need to setup an account.
Note: Job Seeker prompted to complete profile if they do not complete in the first session. Cannot access dashboard until they complete their profile
Job Seeker
Yes No
Would you like
to determine possible
eligibility for future
services?
Navigates to Customer Dashboard
Job Seeker
Retrieve record.
Open “Basic Services Only” tab –
Complete Selective Service question (required).
Complete Dislocated Worker questions (required- see script)
Additional questions are optional – see local policy for guidelines
Provide Job Seeker access to docs on “Complaint, Grievance & EO” tab
Job Seeker signs screen (attests to validity of data in profile)
Staff views Job Seeker ID, signs on screen attesting to identity of customer, uses comment tab to notes that job seeker provided ID.
Staff enter start/end dates to enroll job seeker as an Adult and DW and provide a qualifying service to enter seeker into performance pool.
On-site and on-line self-serve
Use of resources room
Staff assistance
Workshops
Assessment
Etc.
Necessary for job seeker to access Individual and training, services
See local policies for specifics.
Create/log in with single sign-on (SAW): Name, , User name, Password, Password retrieval
Complete WorkSource WA.com to complete profile:
Entitled to work in US?
SSN
DOB
Contact info: Name, Phone, Address, Contact Preference
Gender, Ethnicity, Race
Employment Status
LEP, Need Translation
In School/school type/highest grade completed
Runaway
Criminal background
Military Services (added q’s)
Spouse of military q’s
Disability (added q’s),
MFSW (added q’s)
Profile completed
If yes, fill in fields:
Unemployed 4+ months?
Getting cash assistance?
Low income?
TANF recipient?
User profile populates customer record
Job seeker is now co-enrolled for Basic Career Services. Wagner Peyser/ Title I staff may provide services.
Job seeker is now a Wagner Peyser participant and may self-serve and/or access Basic Career Services
Re-work:
If customer has incorrect data in their profile staff can update that at this point

22. What if the job seeker needs individualized, training or support services
Complete a full eligibility application
Collect all the necessary information as per local policy