1. Case Study 4 – Massachusetts General Hospital: Inventory Management
Presented by:
Amirah Al-Otaibi
Ala’a Al-Sheddi
Hayfa Fakhro

2. Outline
Introduction
Operations and Key Processes of the Radiology Industry
How to efficiently manage and inventory
Operations in the General Massachusetts Hospital
Interventional Radiology Department
Automated Tracking System Implementation
How Automated Tracking Systems Work
Problems with Automated Inventory Tracking Systems
Solutions and Suggestions
Conclusion

3. Introduction: Massachusetts General Hospital Case
At this age and time with the intense changes between demand and supply, it is very important for a firm to efficiently and competently manage their inventory. Not managing an inventory efficiently could cost a lot of loses to the firm itself. And hospitals are not an exception. Massachusetts General Hospital, is seeking ways to efficiently manage their inventory.

4. Operation and key processes of industry
There are four basics general areas for operations management in radiology
Operational Foundation
Marketing Imaging Services
Customer Management and Satisfaction
Manage Performance Quality

5. How to efficiently manage an inventory
Identify hospitals’ operations and process.
Understand these operations and process.
Make decisions accordingly.

6. Operations in the Massachusetts General Hospital
To identify operations, we must identify the departments within this hospital.
There are many departments and centers in Massachusetts General Hospital for it has been under operation since These departments and centers are: Department of Anesthesia, MassGeneral Hospital for Children, Critical Care Center, Department of Dermatology … etc.
Each one of these departments has their own special operations, and each operation is divided into parts. Each particular part is handled by different people depending on their specialization; because having specialized people in a specific area helps them become more effective and swift in the process that they’re handling.

7. Interventional Radiology Department
It is a type of treatment that is used to treat with minimal risk using small needles or tubes.
They are guided inside the
patient’s body and observing
it using X-ray or MRI.
Used to collect a sample of
diseased tissue, treat infection
unclog blood vessels or
Stopping abnormal bleeding.

8. Radiology Department is being pressured
Furthermore, the Interventional Radiology Department is being pressured to manage their costly inventory of specialized medical devices, equipment and supplies in a more cost effective way.
The best way to manage such inventory is by implementing a new automated tracking system.

9. Implementing an automated tracking system
It is crucial to firms that have different types of items and tools.
It will ensure the quality of items and it will minimize errors.
Save time.
An automated tracking system is crucial to firms that have different types of items and tools that must be organized in an efficient way, hospitals are included. …
By implementing this tracking system, it will ensure …

10. How Automated Tracking Systems Work
The system tracks items by using a barcode scanner.
Scans the code and stores it in a database.
The database manipulates and converts data to useful information.
Database is located in a central computer system.
Data and information could be viewed at any time.

11. How Automated Tracking Systems Work

12. Problems with Automated Inventory Tracking Systems
Scanning bar errors
Updating inventory
Entry cards
Hard-drive failure

13. Solutions & Suggestions
Workers handling inventory items must handle them with care and caution, to avoid any kind bar code scratching
Bar code stickers should be made out of a more durable material so it won’t get destroyed easily
Keep spare entry cards for any kind of emergency or mistake with credible authority
Keep a back up file of its hard-drive in case of any failure or power loss
Daily checks whether all the inventory has been updated correctly

14. Conclusion We found that:
Using intelligent systems such as the Automated Inventory Tracking system can give great advantages to an organization.
Like in our case of MG Hospital, not only did it bring more profits to the hospital, it also helped with effectiveness of hospitals operations.
They are always updated, and can easily access inventory and find out what they have and what they need to order.
This will help the hospital perform on higher levels and help employees do their jobs as productively and efficiently as possible.

15. Thank you for listening
Questions?