1. The First Steps To A Knowledge Management Database
Canadian Bearings
The First Steps To A Knowledge Management Database

2. Intention Knowledge Working Towards A Centralized Management System
Utilize & Bridge Existing Disparate
Databases
Integrate A
Document
Tracking System
Create A Single Point Of Reference For Internal Data
Integrate External Information
External Information
ation

3. Knowledge Management Application
Concept
Info
Request
Customer
Service
Purchasing
Human
Resources
Support
Document
Versions
Managers
Report
Knowledge Management Application
Cost
Savings
Database
Costing &
Payroll
Database
Finance
Database
Inventory
Database HR
Database
Document
Repository

4. Background Where are we now?
Separate Databases Across Multiple Dept’s?
- No Central Information Repository?
- No Version Control For Document Tracking?
- No Broad Availability Of Information For All
Dept’s?
A Need To Clearly Map & Automate Internal Processes?
A Need For Detailed Progress Tracking & Reports Without Chasing After Staff?
A Need For More Detailed Performance Metrics?
A Need For Global Tracking Across Departments?

5. Getting Our Ducks In Order
Direction
Getting Our Ducks In Order
Define Scope Of The Project
Document The Requirements
Asses The Technical Constraints Of The Current Systems
Evaluate The Current Commercial Solutions Available
Determine Various Cost Based Options

6. Moving Forward Work Request ? Process Tracking Web Form
Notification
Web Form
Notification ?
Notification
Web Form
Notification
Web Form
Secure Web Form
Notification
Notification
Web Form
External Vendor
Process Tracking

7. Questions?
Q & A ...