1. Social Impact of Technology
Community and
Family Studies
HSC Enrichment Day
2013
Social Impact of Technology

2. Syllabus Content Students Learn About: Students Learn To:
Activity 2
Syllabus Content
Students Learn About:
Students Learn To:
Technologies and Work
Job definition
Structure of the work place
Job satisfaction
Efficiency
Employment and unemployment
Training and education
Introduction of technology in the workplace
Examine the positive and negative effects technology has had with regard to paid and unpaid work, redefining work, the workplace structure, attitudes towards work and implications for career pathways
Discuss the syllabus content that will be discussed throughout this presentation. Inform students they have a table in their booklets that provides definitions for the points in the learn about column shown on the slide.
Activity one – Students think of one example for each and complete the table on page ___ of their booklets. Ask students to contribute their examples via the chatspace.
Various examples
Job Definition – Introduction of paid job such as clothes designers, builder or redefining the role of various jobs checkout operators overseeing self service
Structure of the workplace – flexible working hours, shift work, 24 hour access to business, smaller business spaces, Working from home or via the internet
Job Satisfaction – job less time consuming leading to positive attitudes, feelings of frustration, stress due to new job demands
Efficiency – upgraded technology means more efficient,
Employment/unemployment – introduction on new IT job, loss of jobs in human labour as have been replaced by machines, worker now require more up skilling in IT area, many people being retrenched
Training and education – employer providing training opportunities in new technology in the workplace, more people training in IT specialist services, retrenchment of unskilled workers and hiring staff who possess qualifications
Introduction of technology in the workplace – workers embracing change, lack of skills or experience, more work related injuries such as RSI, regular updating of technologies, dealing with technology failure

3. Activity 2
Focus HSC Question 1
Discuss how improvements to existing technologies have impacted on employment opportunities.
(10 marks)
Explain that this is the first focus question for the webinar.
Activity 2: Ask students to contribute via the chatspace on page _______ of their booklet
What does the verb ‘discuss’ mean?
Identify the issues and present ideas for and /or against
What syllabus content would you put in a response to this question?
Employment and unemployment
Training and education
Introduction of technology in the workplace

4. telecommunications Activity 3
We will be focussing on Telecommunications in the workplace as an example of existing technology to answer the first focus question.
Activity 3: Brainstorm the various types of telecommunications used in the workplace on page _______ of their booklet.
Ask student to contribute their ideas via the chatspace
Internet
Webcam
Videoconferecning
Teleconferencing
meeting applications like Google hangout, Adobe Connect meeting
Blue tooth headsets
Voice recognition programs

5. Communicating in the Workplace
Activity 4
Communicating in the Workplace
Show this slide and explain to students that ways of communicating with people have changed over the past few years.
Activity 4 : Students identify the changes or improvements to technology used in the workplace by completing the table in their booklets on page ___
Suggested answers include (in order of table in booklet)
, instant messaging
Spread sheet software
Word processing
Digital record keeping, computer database i.e. Microsoft Access
Blue tooth
Electronic Diary/Calender
Video Conference using Web Cam, Webinars
Computers
ATMS, Self Service Checkouts
Printers, scanners, electronic copies such as PDF

6. Improvements to Existing Technology
Activity 5/6
Improvements to Existing Technology
Click on picture to open hyperlink - Watch YOU TUBE Clip ‘Technology in the Workplace’
Have students complete Activity 5 on page _______ of their booklet
Make a list of the employment opportunities that have been created as a result of improved technology
e.g. IT consultants, technology and support officers, web designers
Make a list of the employment opportunities/jobs that have been lost / minimised as a result of technology
e.g. production lines (car manufacturers), bank tellers, shop assistants
Students then complete Activity 6 on page _______ of their booklet
Choose 1 piece of technology from the table in activity 3 and outline how this piece of technology has either created or hindered employment opportunities using your ideas from activity 4.

7. Marking Criteria Criteria Marks
Demonstrates detailed and accurate knowledge of how improvements to technology have impacted on employment opportunities
Provides the positive and/or negative issues relating to the impact of technology on employment opportunities
Shows how technology and/or employment influence wellbeing
Illustrates answer with relevant examples
Communicates ideas in a clear and logical manner using appropriate terminology
9-10
Demonstrates some accurate knowledge of how improvements to technology have impacted on employment opportunities
Provide some positive and/or negative issues relating to the impact of technology on employment opportunities
Shows some influences on wellbeing
Provides relevant examples
Communicates ideas in a clear manner using appropriate technology
7-8
Demonstrates some knowledge of how improvements to technology have impacted on employment opportunities
Provides some basic issues relating to the impact of technology on employment opportunities
Provides some relevant examples
Communicates ideas in a clear manner using some appropriate terminology
5-6
Demonstrates basic knowledge of the impact of technology on
employment
Uses limited examples
Communicates ideas in a basic form using limited terminology
3-4
Provides limited information about technology and/or employment
Communicates simple ideas
1-2
Ask students to identify or discuss with their group, the differences in the marking criteria for a 7-8 and a 9-10 mark response and ask students what they think would need to be considered when answering this question – instruct students to share their ideas via the chatspace.

8. IMPACT OF TECHNOLOGY ON EMPLOYMENT OPPORTUNITIES
Issues to Consider
Activity 7
IMPACT OF TECHNOLOGY ON EMPLOYMENT OPPORTUNITIES
HSC VERB
DISCUSS
IMPROVEMENT TO TECHNOLOGY
IMPACTS ON EMPLOYMENT
POSITIVE
NEGATIVE
RELEVANT EXAMPLES
LINKS TO WELLBEING
TECHNOLOGY
EMPLOYMENT
Complete Activity 7 on page _______ of their booklet
Use this slide to clarify or expand on the considerations they would need to make.
Have students copy table into books.
Please note students are instructed to write a full response for this question in take home activities.

9. Technology in the Workplace
Use this video as a break opportunity between focus questions. Just click on picture or URL on slide to view it, but if it doesn’t play through the webinar just have teachers access the URL on their own computers or just skip it and move on.
View the You Tube Clip – Office Stress and Photocopying ( you may have to skip the advertisement to get to clip)

10. Activity 8
Focus Question 2
Examine the effects of technology on workplace structure and attitudes to work
(2010, Q.30, 15 marks)
Explain that this focus question will be covered in the next few activities.
Activity 8: Ask students to answer the following questions in their booklets on page ___ and to contribute their responses to the second question via the chatspace
What is question asking you to do?
Look into closely, enquire about
Positive and negative aspects
2. What do you think you need to include in this response?
Provide examples of technology
Recognise how workplace structure has changed
Look at the positive and negative aspects about how people feel about work
Causes of how the workplace has changed
How this change in structure and attitude can affect wellbeing

11. How Technology is Changing the Workplace
Activity 9
Workplace Structure
How Technology is Changing the Workplace
By: Scott Wilkins
Article Source:
Activity 9: Ask students to answer the following questions in their booklets on page ___ and to contribute their responses to the second question via the chatspace
a) Provide examples of how workplace structure has changed as a result of technology
b) Outline the positive and negative effects of technology on workplace structure
Possible positive effects could include:
flexible work patterns therefore family friendly
increased part-time work, casual and contract work
telecommuting (assists disabled workers, isolated/rural workers)
potential for a higher quality of product
quicker response as s can be global instead of waiting on mail/telephone
less expensive interaction globally (no need to travel)
teleconferencing, which improves accessibility
robotics/automation, which has removed menial repetitive tasks
potential for more profit
Efficiency
Possible negative effects could include:
increased hours in the workplace
taking work home (laptops, USBs)
loss of employment opportunities for unskilled workers
no clear delineation between work hours and home, 24 hour availability due to s, etc
cost of technical support

12. Attitudes to Work Activity 10
Activity 10 – a) Have students look closely at the words in the picture in their booklets on page ___ and provide examples via the chatspace of the positive and or negative attitudes people have towards work as a result of technology
(PLEASE NOTE THE SLIDE DEPICTS NEGATIVE ATTITUDES, ENSURE STUDENTS ALSO THINK OF POSSIBLE POSITIVE ATTITUDES AS WELL)
Possible responses for 10a
greater competition in the workplace
lowered job satisfaction due to deskilling workers
costs associated with retraining workers
higher stress levels due to pressure to perform
lack of motivation of workers
worker isolation (less face-to-face contact with employees)
time consuming especially if workers are not skilled in its use
Negative attitudes towards work
people having difficulties keeping up with constantly changing technology
potential for improved productivity through the use of automated machinery
Staff excited to learn new skills
Some workers welcome change and technology as it improves productivity and efficiency
Some job are now less time consumers making workers feel less stressed
Increased motivation due to learning new skills and increased productivity
Activity 10 – b) Have students explain how technology has contributed to the attitudes identified in activity 10 a) in their booklets on page ___
Explain this activity in other words so students gain a better understanding of what they are expected to do for the focus question
E.g. the cause of the attitude and the effect it has on the attitude of the person OR In other words,
E.g. What technology is the cause and what about it has resulted in people having a positive or negative attitude towards work.
Possible responses 10b
Sending letters/communicating to other in and around the workplace has become less time consuming thanks to s, instant messaging, video conferencing there fore worker feels less stressed. However due to the pressure to response quickly has caused higher stressed levels, as people expect responses almost instantly
Technologies in the workplace such as Adobe Captivate, Movie maker, moodle etc have seen the need to up skill staff to learn exactly how to best utilise each new program. As a result staff are excited to learn the new skills and programs in order to enhance job satisfaction and delivery. However, some people are not given the adequate training to best utilise such technology and are having trouble keeping up with the constantly changing technology causing stress levels to increase. This can also be time consuming and incur high costs if workers are not adequately skilled, causing a negative attitude towards technology in the workplace.
Electronic communications and processing such as s, Internet banking/shopping have caused workers to feel socially isolated due to less face-to-face contact with other workers, consumers, employee/ers
The introduction of computers in the workplace has lead to a lack of motivation of workers due to them not knowing how to operate them properly or that now the computer can replace the physical skill that was once required to get the job done, such as through the use of robotics.

13. Everything Relates to Wellbeing
Activity 11
Everything Relates to Wellbeing
Students need to relate the positive and negative effects and changes to workplace structure to the wellbeing of individuals. So in other words how will the changes in workplace structure and attitudes influence our wellbeing
Complete Activity 11 in their booklets on page ___
After examining the positive and negative effects of technology on workplace structure and attitudes towards work, how will this impact on an individual’s wellbeing? Students can provide examples via the chatspace if time permitts
(Consider physical, social, emotional, economic, spiritual and political)