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Published byAubrie Kelley Modified over 7 years ago
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Easing the Transition Toward Patient-Centered Medical Home (PCMH) : “Setting up for Success”
Westfield Family Physicians, PC Donald F Brautigam, MD, FAAFP Nanette Bartkowiak, RN
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We are a Family Practice in Western New York
Map data ©2011 Europa Technologies, Geocentre Consulting, INEGI, MapLink, Tele Atlas Map Data - Terms of Use Loading... We are a Family Practice in Western New York
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A VISION TO BECOME A PCMH
The history behind the accomplishment
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OBJECTIVES Impart knowledge Provide specific tools
Encourage participants
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Eight steps for an easier transformation into a PCMH
…hope for an improved Healthcare world
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ALL ABOARD Management’s role Commitment from physicians
Staff & physician time on the clock Funding Staff to provider ratio ALL ABOARD
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CHEESE WILL BE MOVED Change will be necessary Change may be painful
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New Yorker Cartoon by Booth
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TEAM PERFECTION Believe in the mission Include all departments
Identify a champion team member Assign roles & responsibilities Hold team members accountable
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NO INTERRUPTIONS PLEASE
Uninterrupted meeting times with at least one physician member Support for those attending Independent (home) work is the exception, not the rule Foster creativity
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A SOLID BUT FLEXIBLE TIMELINE
Organization is the key Elements build upon one another Know what lies ahead Find a different route to navigate around road blocks
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TRANSPARENCY Staff is your best resource Treat them well
Manage from the bottom up Ask for staff opinions Keep them informed as to progress Encourage and support them through change
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WAIT FOR ME Recognize different learning curves
Recognize different learning curves Walk alongside peers, and help stragglers to catch up One by one, if that is what it takes
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THE HARVEST… You reap what you sow
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JOB SECURITY Becoming and maintaining a PCMH has kept everyone busy and certainly justifies our high staff : provider ratio that we have.
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PATIENT SATISFACTION
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QUALITY MEASURES IMPROVE
IPRO DATA: MAMMOGRAPHY SCREENING 83%
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QUALITY MEASURES IMPROVE
IPRO DATA: COLORECTAL CA SCREENING 60%
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QUALITY MEASURES IMPROVE
IPRO DATA: PNEUMONIA IMMUNIZATIONS 79%
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FINANCIAL REWARDS
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HELPFUL RESOURCES BOOKS WORTH READING
Medical Group Management Association TransforMed is an AAFP consulting group, a great PCMH resource The Society of Teachers of Family Medicine - It’s a Dogs World– video by CRM Learning BOOKS WORTH READING Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference, by Quint Studer Who Moved My Cheese? An Amazing Way to Deal with Change in Your Work and in Your Life - a motivational book by Spencer Johnson, MD
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QUESTIONS OR COMMENTS
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