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Westfield Family Physicians, PC Donald F Brautigam, MD, FAAFP

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Presentation on theme: "Westfield Family Physicians, PC Donald F Brautigam, MD, FAAFP"— Presentation transcript:

1 Easing the Transition Toward Patient-Centered Medical Home (PCMH) : “Setting up for Success”
Westfield Family Physicians, PC Donald F Brautigam, MD, FAAFP Nanette Bartkowiak, RN

2 We are a Family Practice in Western New York
Map data ©2011 Europa Technologies, Geocentre Consulting, INEGI, MapLink, Tele Atlas Map Data - Terms of Use Loading... We are a Family Practice in Western New York

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4 A VISION TO BECOME A PCMH
The history behind the accomplishment

5 OBJECTIVES Impart knowledge Provide specific tools
Encourage participants

6 Eight steps for an easier transformation into a PCMH
…hope for an improved Healthcare world

7 ALL ABOARD Management’s role Commitment from physicians
Staff & physician time on the clock Funding Staff to provider ratio ALL ABOARD

8 CHEESE WILL BE MOVED Change will be necessary Change may be painful

9 New Yorker Cartoon by Booth

10 TEAM PERFECTION Believe in the mission Include all departments
Identify a champion team member Assign roles & responsibilities Hold team members accountable  

11 NO INTERRUPTIONS PLEASE
Uninterrupted meeting times with at least one physician member Support for those attending Independent (home) work is the exception, not the rule Foster creativity    

12 A SOLID BUT FLEXIBLE TIMELINE
Organization is the key Elements build upon one another Know what lies ahead Find a different route to navigate around road blocks  

13 TRANSPARENCY Staff is your best resource Treat them well
Manage from the bottom up Ask for staff opinions Keep them informed as to progress Encourage and support them through change  

14 WAIT FOR ME Recognize different learning curves
Recognize different learning curves Walk alongside peers, and help stragglers to catch up One by one, if that is what it takes 

15 THE HARVEST… You reap what you sow

16 JOB SECURITY Becoming and maintaining a PCMH has kept everyone busy and certainly justifies our high staff : provider ratio that we have.

17 PATIENT SATISFACTION

18 QUALITY MEASURES IMPROVE
IPRO DATA: MAMMOGRAPHY SCREENING 83%

19 QUALITY MEASURES IMPROVE
IPRO DATA: COLORECTAL CA SCREENING 60%

20 QUALITY MEASURES IMPROVE
IPRO DATA: PNEUMONIA IMMUNIZATIONS 79%

21 FINANCIAL REWARDS

22 HELPFUL RESOURCES BOOKS WORTH READING
Medical Group Management Association TransforMed is an AAFP consulting group, a great PCMH resource The Society of Teachers of Family Medicine - It’s a Dogs World– video by CRM Learning BOOKS WORTH READING Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference, by Quint Studer Who Moved My Cheese? An Amazing Way to Deal with Change in Your Work and in Your Life - a motivational book by Spencer Johnson, MD

23 QUESTIONS OR COMMENTS


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