1. TQtwentyone OVERARCHING OUTCOME PREDICTIVE FACTORS MEASURES
Empowering people to live enriched interdependent lives
Information and Advice
Carers/family/ friends circle of support
Information to enable choices
Access to advocacy and advice
Active and supportive communities
Circle of support and person centred plan
Accessibility of community resources e.g.: transport, leisure
Satisfaction with housing provision
Spending time in a way that he/she wishes
Stigma /understanding of need
Flexible Integrated care and support
Fair access to healthcare
Liaison service (acute) in place
Accessible information on inpatient journey
Health action plans
Choice of appropriate housing
Multi-agency assessment , risk assessment and risk taking
Person centred plan in place
Full provision of support package
Access to crisis support when needed
Workforce
Support workers recruited to meet client needs
Trained and motivated staff
Staffing flexible to client changing needs
Risk enablement
Accessible and adapted living environment
Agree outcomes and goals with individual
Staff raise concerns openly, fair no blame culture
Safeguarding
Carer feels involved in planning
Relevant support plan & risk assessment
Monitoring and review of risk and personalised care plan
Personal budgets
Finance support and money
MEASURES