1. PROCEDURE FOR ORDERING ANIMALS
Animal orders are placed through BU Works by submitting an Internal Service Request (ISR). The ISR form is located under the Procurement tab in BU Works.
BMC animal orders should also be placed in BU Works if possible. There is a paper order form that can be used in the event that the requester does not have a BU I/O number to charge. The paper form should be submitted to the BUASC office (Fax: ).
If you are not sure which type of order you need to place, please check with your grant administrator.
If you have any questions about animal ordering, please contact the BUASC office at or
If you have any questions about BU Works, please contact the BU Works Power User for your department.

2. ORDER BY PREVIOUS THURSDAY AT NOON
RODENT ORDER CUTOFFS
Submit orders by the days and times listed below. Subject to availability. Please order pregnant animals and uncommon strains/ages/weights well in advance. If an order is submitted after the cutoff, the animals will be ordered for the next available delivery date. Please plan accordingly.
VENDOR
DELIVERY
ORDER CUTOFF
CHARLES RIVER
TACONIC
TUESDAYS & THURSDAYS
ORDER BY PREVIOUS THURSDAY AT NOON FOR TUESDAY, MONDAY AT NOON FOR THURSDAY
JACKSON LABS
ENVIGO
WEDNESDAYS
ORDER BY PREVIOUS THURSDAY AT NOON

3. ANIMAL ORDERING: SUBMITTING AN ISR
PROVIDER INFORMATION
The Provider is Animal Science Center- Animal Orders
Do not use Animal Science Center - Per Diems or Special Services
The Contact Detail is the person submitting the ISR
List both the PI in the PI/Requester Detail field
Give the best telephone number and address for BUASC to contact if there are any questions

4. ANIMAL ORDERING: SUBMITTING AN ISR
DELIVERY INFORMATION
Requested Delivery Date must be an approved delivery date for your vendor (see the animal order deadline chart)
Deliver to Building/room # is where the animals will be housed

5. ANIMAL ORDERING: SUBMITTING AN ISR
NOTE PAD
Please include the following information in the Note Pad:
Vendor
IACUC Protocol Number
USDA Pain Category
For each strain being ordered:
Vendor Catalog #
Full Strain Code (obtained from the vendor’s website)
Sex of animals
Age/weight of animals
Special housing instructions (if any)

6. ANIMAL ORDERING: SUBMITTING AN ISR
CHARGE DISTRIBUTION
Used only if you are splitting the charge between two or more cost objects
Enter cost object numbers and percent distribution (e.g. 50/50)

7. ANIMAL ORDERING: SUBMITTING AN ISR
REQUESTED ITEMS
Each strain/sex/age or weight goes on its own line item
PO quantity is the quantity of animals
Order unit is “EA” (each)
Net Price is the price per animal
Enter cost object here (if using only one)
NOTES
Accurate pricing information is required
You may need to contact the vendor for pricing
Include a reasonable estimate of shipping (including crate) costs on a separate line item

8. ANIMAL ORDERING: SUBMITTING AN ISR
Click “Submit” and you’re done!
Please note the request number that is generated. BUASC will refer to this number if we need to contact you about your order.

9. BMC ANIMAL ORDERS Submit a paper order form (available on our website)
Be sure to put your BMC activity number on the order
BUASC will bill your activity number for the total cost of the animals

10. WHEN YOUR ANIMALS ARRIVE
Animals will be housed in the housing location requested
If any changes need to be made for operational reasons, you will be contacted by BUASC staff
BUASC will not contact you unless there is a change or a problem with the order. Please check your housing location for your animals prior to contacting BUASC
If you notice any problems with the animals, please contact BUASC immediately. Do not contact the vendor directly
BUASC will arrange with the vendor to have the animals replaced or a refund issued, if possible. Refunds/replacements may not be possible if BUASC is not notified of the problem promptly