2. Role of Enhanced Voice Applications for SMBs
New Features Today and Tomorrow

3. Primal Solutions
Primal Solutions, Inc. is a leading provider of managed SaaS software solutions that enable communications service providers to generate increased revenues, improve profitability, and control costs from their communications services
Currently, processing over 20% of all U.S. primary line, residential VoIP calls
Saved customers over $20 million in annual revenue recovered and losses avoided
Processing over 4.8 billion minutes of use a month

4. Big Co. Features for SMBs
Account Codes
Apportion telephony costs to clients like large accounting and legal firms (Bright House Networks)
800 Number
Provide toll free numbers for orders and customer service (TWC – critical feature)
Conference Server
Hold dial in conference calls (local numbers or toll free) for customers, remote staff, cut down on travel costs (Bresnan Communications)
SIP Trunk / PRI
Lower costs through more efficient use of trunk lines for voice and data traffic (TWC – key feature for 2008)
Inbound Business Intelligence
New feature in development for 2009
More than caller ID – Caller Intelligence – know who is likely to buy

5. Contact Information
For more information contact:
Mark DiCamillo Vice President Marketing and Product Management Primal Solutions, Inc MacArthur Blvd, Suite 100 Irvine, CA Direct: (949) Fax:  (949)