1. Annual General Meeting Saturday 19th November Camille de Stempel, Chair of Trustees Mother of twin boys

2. Review 2010-11 What we did What effect it had
What we plan to do this year
How you can get involved
There is lots more information in the members’ report included in your pack

3. What we did 2010-11 E-Resources & Publications Support & Advice
Courses
Research & Campaigning

4. E-Resources & Publications
20,000 visitors a month. Updating in 2012
Free content continues to grow. 218 minutes of video clips, downloadable guides & factsheets.
Peer to peer message boards 10K users (8K), FB 4,5k (2k) 500
Published new guides on Twin to Twin Transfusion Syndrome and Neonatal Care.
Over 16,000 free guides, handbooks and magazines sent out – everyone in UK who is expecting can receive a free pregnancy guide in the post and download all the others.
Continue to build and develop our online material in response to feedback. Adding to our expert publications. Giving away lots to expectant parents for free.

5. Support & Advice
Demand for support remains strong. New pnd & ttts online support groups. Will continue to develop.
Twinline answered 1,183 calls . Calls becoming more complex. Average length of call 12.5 minutes (11.8)
Asktwinline – support service 109 s (60).
Specialist support groups – bereavement, higher multiples, special needs acted as a link for over 100 families.
Honorary consultants received over 73 (60) detailed individual cases.

6. Courses Ante-natal Classes
660 (420) parents attended a day long class.
Preparing for Parenthood classes
1,300 (650) parents attended these two hour sessions either with Dr Cooper or regional volunteers.
Parenting Classes (1-5 years)
300 (250) families received guidance at parenting classes.

7. Research & Campaigning
Health
Commissioned a report by NPEU into preg & birth experiences.
Worked with NICE to produce a new Multiple Pregnancy guideline for professionals.
Finances
Commissioned a report by NPI into the consequences of benefit changes.
Education
Worked with Dept of Education to amended the school admissions code.

8. What effect did it have?
Guides and preg courses = reduce PND, feel less overwhelmed, and arrange more help (Tamba research 2011 not published)
Our classes for parents with children 1-5 years result in increased knowledge and improved family relationships
Our clubs network and messageboards result in less isolated parents
Twinline & support groups = greater parental confidence
New guidance for health professionals & a baseline benchmark of care to measure from.
Finance report – took to a meeting with the relevant Minister and continue to lobby
Secured a change in the school admissions code to prevent twins, triplets or more being split up against their will when starting school

9. What we will prioritise 2011-14
We have identified the following strategies to achieve our mission over the next three years.
Increasing awareness of our activities among parents
Increasing awareness of our activities among professionals
Increasing awareness of our activities among opinion formers and funders
Increasing the number of families we support and improve the support they receive during pregnancy and the first few weeks
Increasing the number of families we support and improve the support they receive during the early months and years
Increasing the financial support our families receive

10. What we will do in
Increase our media engagement to raise awareness among expectant parents & send out free guides to even more families
Expand our antenatal (day long), preparing for parenthood (2 hour) and parenting with multiples in mind (day long) classes,
Campaign to ensure Governments improve health care services for expectant and new families
Build new and stronger relationship with stakeholders able to help us improve health care services
Expand our fundraising capacity to enable us to develop our support services and deliver further social and medical research.

11. Who does the work? Staff team
11 staff - consists of 6.2 full time members of staff.
Volunteers
Over 100 volunteers help with governance (trustees), fundraising, support services (twinline, support groups), classes (facilitators) specialist advice (consultants), local clubs and projects. Whilst 1000s (members and non-members) contribute to our research, campaigning and fundraising.
Membership rose from 8,400 to 9,675

12. Get Involved
Volunteer for; facilitating classes, Twinline, support groups, moderators, honorary consultants, trustees or local clubs
Take part in campaigns and research
Feedback on our services – website survey coming soon
Fundraise
Long & Short annual reports