1. Antivirus Service
Rob Bandler May 17, 2016

2. Agenda Introductions Service Description Value Proposition Metrics
Cost
Security
More information
Q&A

3. Introductions Service owner: Rob Bandler Service manager: Eric Nobel
Other service delivery team members:
Lillian Isacks
Meryl Bursic
Tim Bradish, Glenn Larratt, Tom Horton

4. Service Description Service Name: Antivirus Service
Product(s): System Center Endpoint Protection (SCEP) from Microsoft & Symantec Endpoint Protection (SEP) (sunsets October 2016)
Brief text description: Endpoint protection software scans computers for viruses and other malicious software and can block, help remove, or contain threats
Available to: varies by product license
SEP – for all CU
SCEP for CU owned devices only
Faculty, Staff, Students
No fee service
Service tier: One

5. Value Proposition Value proposition Customer impact Key benefits
Campus site license – no fee for use
Free solutions for non-Cornell owned devices
Set it and forget it, runs in the background
Generally effective against common virus threats
Provides policy compliance (Cornell University Policy 5.10, “Information Security”)
Customer impact
Improved security of data, operations and business practices
Key benefits
Provides compliance with policy Cornell University Policy 5.10, “Information Security”
Improved data security
Improved operational stability
Ease of deployment and use
Flexible models, standalone, regional or central management

6. Metrics FY 16, Q3
5251 machines protected by Symantec Endpoint Protection, reporting into the central SEP console
5723 managed devices with SCEP in System Center Configuration Manager 2012 (CM2012)
Migration to SCEP by end of 2016
Current cost per machine is $15.00 per year
100% availability of Service

7. Cost Cost to deliver the service: $144,529.00 per year
We anticipate this cost will decline significantly in calendar year 2017 due to the $95, savings in hardware and software
@ 10,000 devices the cost would be $4.25/device
@ 15,000 devices the cost would be $2.84/device
No fee service

8. Current Cost

9. Future Cost

10. Security
What risks does use of the service mitigate? Blocks malware causing…
Information/data loss prevention
Reputational harm
Financial loss
Interruption to operations
How does the service mitigate risks?
Blocks known malware and viruses
Policy compliance
Improves data & information security
Increases operational stability

11. More information
Service web page:
Service level expectations:
Service catalog entry:
Service quarterly report:
Cornell University Policy 5.10, “Information Security”:

12. Questions?