1. C-2 Departs Runway
CRM CASE STUDY

2. Question Policy
If you have questions…just ask

3. Overview Objectives Critical Skills Review Case Study Focus Skill
Synopsis
Focus Questions

4. Objectives Terminal Objective Enabling Objective
Understand the importance of effective leadership as it applies to CRM
Enabling Objective
Identify how leadership’s decisions may affect the decisions and responses of crewmembers.

5. Crew Resource Management
Allows crew to interact effectively while performing mission tasks
A program to effect behavior modifications in order to prevent human factor and crew preventable errors
To improve mission effectiveness through increased awareness of associated behavioral skills

6. CRM Critical Skills Review
Decision Making (DM)
Assertiveness (AS)
Mission Analysis (MA)
Communication (CM)
Leadership (LD)
Adaptability/Flexibility (AF)
Situational Awareness (SA)

7. Case Study Focus Skill LEADERSHIP
The ability to direct and coordinate the activities of crewmembers and to encourage them to work together as a team

8. Effective Leadership
More effective to influence individuals rather than dictate to them
Make suggestions
Making the crew want to perform activities
Leading by inspiration

9. Types of Leadership Designated Leadership
- by authority, crew position, or rank
- normal mode of leadership
Functional Leadership
- by knowledge or expertise
- temporary and allows for most qualified
individual to take charge

10. Responsibilities of Leaders
Direct and coordinate the crew’s activities
Delegate tasks
Ensure crew understands what is expected of them
Focus attention on crucial aspects of the situation
Keep crew informed of mission information
Ask crew for mission relevant information
Provide feedback to the crew on their performance
Create and maintain a professional atmosphere

11. Synopsis Background of C-2 Systems:
BETA Lights show that the Reverse and Ground range is functioning.
If they are not there going to reverse will add more fuel and increase aircraft speed.
Use to be a safety switch to prevent Reverse in-flight
Procedures were implemented after an E-2 mishap

12. Synopsis Mode of Approach Changes
Multiple Alerts are sounded due to TCAS and TAWS
High Crosswinds
Most Junior Pilot flying with the CO
Procedure dictates a “go around” if BETA lights go away or are not present

13. Focus Questions
How did a breakdown of Leadership help contribute to this incident?
Do you think the CO flying with the most junior pilot was a factor in how the flight was conducted and the decisions were made?

14. Focus Questions
What other CRM skills and behaviors may have contributed to or helped with this incident?
How could the crew have handled this situation differently?

15. Remember
Leadership is not solely the responsibility of the pilot - each crew member has specialized duties and qualifications
It is the leader’s responsibility to ensure the crew works together as a team
Feedback should be given on both good and bad performance

16. Questions?